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Spirit Lexus

St. Louis, MO

2.8
212 Reviews

10176 Corporate Square Dr

St. Louis, MO

63132

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Showing 212 reviews

May 25, 2015

Soo professional & polite I called the service Dept. for a safety & emission inspection & Was directed to a Mr. Thomas. & All I can say is Wow! & Thanks. please keep up the Go More

by Alex13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Kiernan
May 27, 2015 -

Spirit Lexus responded

Thank you for your positive review of Plaza Lexus. I am very pleased to hear that our service department was professional and polite. Thank you for your business and please let us know how we may be of assistance to you in the future! Tom Ebenreck, General Manager, 314-635-9537

May 22, 2015

Timely and complete service to my 2008 ES250 I find the service staff friendly and fast. Service was completed as promised and charges were reasonable, something you cannot always count on with h More

by Lexus driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Bettis
May 27, 2015 -

Spirit Lexus responded

I am glad you enjoyed your experience at Plaza Lexus. I am happy to hear that our service department is fast and friendly. Please let us know in the future what we can do to assist you further. Tom Ebenreck, General Manager, 314-635-9537

May 18, 2015

Pleasant purchase experience at Plaza We looked at Mercedes and Lexus and settled on Lexus. David Biri arranged road tests, provided all the information, Mike Connor provided pricing and More

by uma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Biri, Mike Connor, Derek Lancaster
May 20, 2015 -

Spirit Lexus responded

We at Plaza Lexus appreciate your positive review of our dealership. I am very pleased to hear that David, Mike, and Derek were friendly and professional in the purchase of your vehicle. Thank you for your business! Tom Ebenreck, General Manager, 314-635-9537

May 01, 2015

New to Lexus, Matt was great I was in the market for a new car and started internet browsing on Wednesday. Matt Tannehill contacted me the following morning and within a day we h More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Tannehill
May 05, 2015 -

Spirit Lexus responded

Tony, Thank you for taking the time to write a five-star review for Plaza Lexus. I am happy to hear that Matt provided you with thoughtful and helpful service. Please let us know when we may be of assistance to you in the future. Tom Ebenreck General Manager 314-635-9537

April 08, 2015

Good, service, but could always improve My last service was for the 10,000 general check-up. We dropped the car off the night before and were promised it would be done by 12:00. I came bac More

by JP2013Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know
May 05, 2015 -

Spirit Lexus responded

Thank you for taking the time to write a review. Customer service is extremely important to us, so I apologize that you had to wait longer then promised, however, I am happy to hear that our team is great. Please let us know when we may be of assistance to you in the future. Tom Ebenreck General Manager 314-635-9537

March 26, 2015

Brand new hybrid loaner Best service period would by another Lexus just for the service joe the service writer was professional and friendly thank you plaza staff you are sec More

by Pazmino86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
May 05, 2015 -

Spirit Lexus responded

Thank you for taking the time to write a positive review for Plaza Lexus. I am happy to hear that Joe was friendly and that the rest of our team is second to none. Please let us know when we may be of assistance to you in the future. Tom Ebenreck, General Manager, 314-635-9537

February 19, 2015

trey the salesman trey was very helpful n informational n helping me select my car n I was very satisfied with my purchase and he was very professional More

by wqred59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey
Mar 03, 2015 -

Spirit Lexus responded

Thank you for telling us about your recent visit to Plaza Lexus. We are so glad to hear that Trey took great care of you! We are glad to have you as a long time and repeat customer. Please let us know if there is anything we can help you with going forward. Tom Ebenreck General Manager, 314-720-6048

February 12, 2015

65,000 mile service on RX350 an info re: new purchase I had my Lexus RX350 in for the 65,000, Amiee was great, helpful and courteous, promised me only an hour an she was right on time. During my wait Mi More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amiee and Mike Buffs
Feb 16, 2015 -

Spirit Lexus responded

Linda, Thank you for telling us about your recent visit to Plaza Lexus. We are so glad to hear you were taken care of in our service and sales departments! We are glad to have you as a long time and repeat customer. Please let us know if there is anything we can help you with going forward. Tom Ebenreck General Manager, 314-720-6048

February 12, 2015

Service Brooke Young was my advisor. She is very knowledgable and helpful. She had my car done on time and it was clean. Brooke thoroughly explained my rep More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke Young
Feb 16, 2015 -

Spirit Lexus responded

Lynn, Thank you for taking the time to write a review for Plaza Lexus. We are glad to hear that Brooke was able to help get you in and out of our service center, and add in a car wash! Please let us know if there is anything we can assist you with in the future. Tom Ebenreck General Manager, 314-720-6048

January 08, 2015

Feel good there Whenever I come to Plaza Lexus, I feel good there. I know that my car will get appropriate attention in a timely manner. In the meantime, I am enjoyin More

by Jacob Sukhodolsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Kiernan
Jan 13, 2015 -

Spirit Lexus responded

Jacob, Thank you for taking the time to write a review for Plaza Lexus. We are glad you found your experience to be pleasurable and professional. Please let us know if you need anything in the future. Tom Ebenreck General Manager, 314-720-6048

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