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Spirit Lexus

Creve Coeur, MO

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210 Reviews

777 Decker Lane

Creve Coeur, MO

63141

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Showing 210 reviews

November 05, 2018

Excellent service, excellent sales representative This is the 2nd time we have bought a car from this sales representative and dealership and we will continue to do so, Great experience all around. More

by Ddka9863
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquelyn Stege
November 05, 2018

New car purchase The process of purchasing the car from Jackie was extremely pleasant and smooth. I found the car online and did all my negotiations with her over the More

by GS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquelyn Stege
November 05, 2018

Great and personal Lizzy was very helpful to bring me in to the dealership. She then listened to what I was interested in which she directed me to Jackie. Jackie was v More

by Paige 22
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredrick in FI. Very professional. , Jacquelyn Stege
September 21, 2018

Do no brleave your sales men they lie We bought a 2014 Cadillac SRX it was a nice car the sales man mike buffa and the finance man told us it had 750 miles left on the factory warranty it More

by Plaza Lexus sucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gm Steve massy no one would return my calls, Michael Buffa
Nov 05, 2018 -

Spirit Lexus responded

Thank you for your business and your honest feedback. I am so sorry that this happened, but this is why we offer the service plans, to protect customers in cases such as these. After test driving you guys decided to buy a used vehicle as represented. We have no way of knowing that a car will break down after purchase, but we did offer an extended warranty. Unfortunately it was declined. If you have any questions, I am happy to answer them. I can be reached at 469-360-0021 Thanks again. Steve Massey, General Manager

August 29, 2018

Amazingly easy purchase of my awesome Lexus RX 350 L I made an appointment at Plaza Lexus last Friday morning and ended up about 2 1/2 hours later with a brand new car that I had been dreaming of. Eric More

by EyeWillSurvive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Eric Poe, Dishion Robinson
August 27, 2018

Review of Dishion Robinson Dishion was extremely helpful and quick to respond to my numerous questions. I really appreciated his availability and patience. I was unable to rea More

by ShanaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dishion Robinson
August 22, 2018

Great Had a great experience from when I walked into the dealership to when I left with my new car!! Eric was great and listened to my needs for my next veh More

by EveNX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Poe, Dishion Robinson
August 21, 2018

Wonderful experience all around! Trey and Dishion were amazing! I Normally hate getting a new car...They made picking out a car easy and enjoyable! They took the time to find what I w More

by New car for me!
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Wilson, Dishion Robinson
Aug 22, 2018 -

Spirit Lexus responded

Hello! It's great to hear you had an amazing and easy experience! Steve Massey, General Manager

August 20, 2018

Great Experience Jackie was very helpful and professional. I appreciate all her help in the process of buying our new car. Dishion was thorough and explained the techn More

by lmpg7186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquelyn Stege, Dishion Robinson
Aug 22, 2018 -

Spirit Lexus responded

Thank you for letting us know about your five-star experience! We appreciate you recognizing our team members! Steve Massey, General Manager

August 18, 2018

Great experience! I found the vehicle I was looking for online, made a phone call, flew to St Louis, closed the deal and drove home completely satisfied. Fast and frien More

by Jim123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Nichols
Aug 22, 2018 -

Spirit Lexus responded

Hello Jim. I am pleased to hear this! Thank you for coming to see us. Please let me know if I can be of further assistance. Steve Massey, General Manager

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