Spirit Lexus

Stay clear of this place. We purchased a vehicle from Joe Haley, and three days later our air conditioning on our QX80 stopped working on our drivers side. We brought it in tw We purchased a vehicle from Joe Haley, and three days later our air conditioning on our QX80 stopped working on our drivers side. We brought it in two days after it stopped working to have it “fixed”, but when the problem occurred a month later, their service technician Ryan Warren would not answer my calls on fixing the vehicle. We were then told by Joe that there was nothing they could do about it because we did not purchase their over priced warranty. Shady dealerships like this don’t last long, so I hope this can reach at least a few people so they don’t fall victim like we did. More

Andre went above and beyond to make sure what I was promised was done. He cares about providing top notch service to Spirit Lexus customers. He deserves a raise and a bonus!! promised was done. He cares about providing top notch service to Spirit Lexus customers. He deserves a raise and a bonus!! More

Andrea Ramon was a pleasure to work with. Bill Stringer in finance and Ryan Warren were also great to deal with. Bill Stringer in finance and Ryan Warren were also great to deal with. More

I advised a salesman Kyle that I was looking at two cars for my daughter. I texted him that I was coming to look at one and I was a cash buyer. He never responded. I drove out there anyways inly to doscover for my daughter. I texted him that I was coming to look at one and I was a cash buyer. He never responded. I drove out there anyways inly to doscover the car was already sold without them telling me. Again why loose a cash buy? The commnuication of this olace is teerrible. I work 12 hour plus shifts.. You just lost a customer for life. More

I had the pleasure of working with Scott Campbell. Absolutely AMAZING! Incredible service! Scott was very professional, friendly and knowledgeable. He listened to my needs and matched me with the perf Absolutely AMAZING! Incredible service! Scott was very professional, friendly and knowledgeable. He listened to my needs and matched me with the perfect vehicle. He gave me peace of mind about my purchase. Lexus has great deals, quality vehicles and phenomenal service. If you’re looking for a new vehicle, GO SEE SCOTT CAMPBELL. You won’t regret it. More

I put down $1,000 deposit on a new Lexus GX460 with Spirt Lexus for a vehicle at a another dealer. They were unsuccessful on a dealer trade and now unwilling to return my deposit. My sales person either quit Lexus for a vehicle at a another dealer. They were unsuccessful on a dealer trade and now unwilling to return my deposit. My sales person either quit or was terminated and Spirit make no attempt to contact me. My call to Ryan Morrow (sales manager) was not returned. This business strategy is not only unethical but lacks any professionalism in a luxury branded vehicle. I see no potential buyer ever returning to this dealer with their lack of honesty and integrity.. Do yourself a favor and go to dealer who values their customers. More

Excellent sales service from Alan. Got the car we wanted, and buying process was easy. Got the car we wanted, and buying process was easy. More

Scott Campbell and his boss, Jim, were terrific. Moreover, I was greeted consistently by everyone else with whom I made eye contact and when my wait for the financial closure meeting was elongated, Moreover, I was greeted consistently by everyone else with whom I made eye contact and when my wait for the financial closure meeting was elongated, I was approached by numerous other representatives to see if I needed assistance. One guy noted that I appeared frustrated (I was, mildly) and seemed very determined to address the issue on my behalf but that was right when Bill came to retrieve me to finish the paperwork and payment. The meeting with Bill is where my experience dipped. I appreciate he is just doing his job, but I was not interested in any up selling of the extended warranties or product offerings and my firm decline was met with a notable disappointment on his part and a shift in his demeanor and the meeting dynamic that made me really tense and uncomfortable. It is unfortunate as that is the last step in the process and so it is the feeling I am left with as I walk out of the dealership. More

We had a great experience at Plaza. It was the fastest car purchase ever! Thanks Scott...it was quick and easy. It was the fastest car purchase ever! Thanks Scott...it was quick and easy. More

Professional, thorough, fun and friendly. Was a great experience. Scott was wonderful!! Nice facility, enjoyed coffee machine. Was a great experience. Scott was wonderful!! Nice facility, enjoyed coffee machine. More