Spirit Automotive Chrysler Dodge Jeep - Service Center
Lubbock, TX
124 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center
Very professional service, never have any problems Took my vehicle in for speaker problem, they understood my issue and took great care of me and my car. Very reasonable and quick service Took my vehicle in for speaker problem, they understood my issue and took great care of me and my car. Very reasonable and quick service More
Oil change Made an appointment for an oil change the day before. The day of appointment they were friendly and called me when my car was ready Made an appointment for an oil change the day before. The day of appointment they were friendly and called me when my car was ready More
Unqualified Mechanic Took our Chrysler 200 in November because the transmission went out got it back January went out next day reason it takes to long to fix had to order Took our Chrysler 200 in November because the transmission went out got it back January went out next day reason it takes to long to fix had to order parts!!! Can't overnight??? Left car there in February parts again!! What did we get out of it, nothing,no car rental no discount on another car which we had to buy another one because they couldn't fix this one!!Plus in the last 5 years I have bought 7 autos!!!!! More
Real good I used to go to Slaton Tx But this one is in my area and they got right to it since I had appt and only took that day to get our truck back I used to go to Slaton Tx But this one is in my area and they got right to it since I had appt and only took that day to get our truck back More
Service Larry was very responsive to our needs. He made sure to have my vehicle serviced quickly and ready for me to drive home by the end of the day because Larry was very responsive to our needs. He made sure to have my vehicle serviced quickly and ready for me to drive home by the end of the day because my husband couldn’t drive after neck surgery. On the second day, I talked to Dan Qualls who provided me with a loaner car which was at my place of work before the end of my work day. Matt explained what he had fixed and what he found after further inspection in a clear and professional manner. He answered all of my questions without hesitation. This was an excellent experience, but I hope to not see you soon because it would mean my vehicle needed more service. More
Took care of recall Call on Friday afternoon to schedule appointment to take care of a couple recall notices, expecting to be scheduled for next week. Was told I could b Call on Friday afternoon to schedule appointment to take care of a couple recall notices, expecting to be scheduled for next week. Was told I could be scheduled for Saturday! Great!! When I arrived for my appointment, I was notified it might take a couple of hours and they verified if I was okay with the wait. I appreciated their concern, but wasn't in a rush. While I was in the waiting area, several employees walked in..,..each and every one of them were friendly, and made me feel welcome! With good customer service being on the decline at a lot of places, Spirit Dodge still cares about their customers! More
Service department Have always been greeted with a smile, no job to big or to small, with staff going out of their way to find a way to attend to your requirements. Bes Have always been greeted with a smile, no job to big or to small, with staff going out of their way to find a way to attend to your requirements. Best service in Lubbock by far. More
Oil change Was not appointment visit and they took me in for oil change real fast and I only stayed for about thirty minutes and was very friendly Was not appointment visit and they took me in for oil change real fast and I only stayed for about thirty minutes and was very friendly More
Prompt service I had a really nice experience with Spirit I took my car in early in the morning to get looked at and they told me it would take about 2 days ,but it I had a really nice experience with Spirit I took my car in early in the morning to get looked at and they told me it would take about 2 days ,but it was out that evening I was really happy at how fast they looked at my car. Thanks to all involved... Mrs. Ramirez More
Recall They were so friendly and fast. I was able to call and be seen the same day. They had a good place to wait. Everyone was friendly Great job They were so friendly and fast. I was able to call and be seen the same day. They had a good place to wait. Everyone was friendly Great job More