Back

Spirit Automotive Chrysler Dodge Jeep - Service Center

Lubbock, TX

4.0
124 Reviews

124 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center

Sort by
April 01, 2019

Very professional service, never have any problems Took my vehicle in for speaker problem, they understood my issue and took great care of me and my car. Very reasonable and quick service More

by Thisguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Klafka
Apr 05, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

March 14, 2019

Oil change Made an appointment for an oil change the day before. The day of appointment they were friendly and called me when my car was ready More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minka Alonzo
Mar 14, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

March 02, 2019

Unqualified Mechanic Took our Chrysler 200 in November because the transmission went out got it back January went out next day reason it takes to long to fix had to order More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Dan Qualls? We look forward to help resolving this for you. Thank you.

February 27, 2019

Real good I used to go to Slaton Tx But this one is in my area and they got right to it since I had appt and only took that day to get our truck back More

by Ram $truck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chriseda
Feb 28, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

February 20, 2019

Service Larry was very responsive to our needs. He made sure to have my vehicle serviced quickly and ready for me to drive home by the end of the day because More

by Michael
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Qualls, Matt -service tech, Larry-service writer
Feb 26, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

February 09, 2019

Took care of recall Call on Friday afternoon to schedule appointment to take care of a couple recall notices, expecting to be scheduled for next week. Was told I could b More

by Dodgelover
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer,
Feb 11, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

January 22, 2019

Service department Have always been greeted with a smile, no job to big or to small, with staff going out of their way to find a way to attend to your requirements. Bes More

by Ster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Minka Alonzo
Jan 25, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the wonderful feedback! Let us know if there is anything else we can do for you!

January 17, 2019

Oil change Was not appointment visit and they took me in for oil change real fast and I only stayed for about thirty minutes and was very friendly More

by Daniel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service clerk
Jan 21, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

January 05, 2019

Prompt service I had a really nice experience with Spirit I took my car in early in the morning to get looked at and they told me it would take about 2 days ,but it More

by Steelers84
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
People in service
Jan 09, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

December 31, 2018

Recall They were so friendly and fast. I was able to call and be seen the same day. They had a good place to wait. Everyone was friendly Great job More

by gmatozeke05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 03, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

...
9
...