Spirit Automotive Chrysler Dodge Jeep - Service Center
Lubbock, TX
127 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center
Dropped off my car for a transmission issue, never got told when it may be ready. Tried to call and they closed early that day without telling me. I called back 2 days later, on Monday. They told me my ca told when it may be ready. Tried to call and they closed early that day without telling me. I called back 2 days later, on Monday. They told me my car was ready and they needed to see if it was covered by the warranty. 3 hours later no call. I called back and they said yes it was ready and covered. When i went to pick it up my service advisor couldn’t even remember speaking to me to tell me it was done. I was then sent to the cashier. She had me sign a paper but never gave me a copy or told me what was done to the car. I still dont even know what was wrong with my car or what was fixed. They didnt even bother to tell me it was ready. Don’t go here. Just don’t More
Very friendly and courteous service department dealt with my Jeep due to air bag recall. Work done with great speed unexpected surprise. Thank you all my Jeep due to air bag recall. Work done with great speed unexpected surprise. Thank you all More
They are very friendly and very professional. They explain every detail and and route you should take. Than they ask if you want that route or not. explain every detail and and route you should take. Than they ask if you want that route or not. More
Spirit does a great job. This is twice now I have taken my car to their service department and they have completed it in less than a day and had it back to me my car to their service department and they have completed it in less than a day and had it back to me More
Don’t send oil special if it takes 3 of your employees to forward it from my phone to your web site, l drive a 2017 JEEP CHEROKEE, always use the dealership to service my vehicle (Spirit) never told that my forward it from my phone to your web site, l drive a 2017 JEEP CHEROKEE, always use the dealership to service my vehicle (Spirit) never told that my air filters were dirty and needed replace, didn’t have someone to do my inspection, and ran out of stickers to place on windshield for next time!!! More
Jacob was excellent I was welcomed by Jacob early in the morning at 7:30. He was very hospitable to offer me to wait inside as it was cold. I had a quick turn around for I was welcomed by Jacob early in the morning at 7:30. He was very hospitable to offer me to wait inside as it was cold. I had a quick turn around for my vehicle. Great, quick service. More
Happy to retract What started off good, turned bad, Jacob turned it around again. An unmentioned fee was found and it was waived. We will be scheduling the speed sen What started off good, turned bad, Jacob turned it around again. An unmentioned fee was found and it was waived. We will be scheduling the speed sensor repair at the first of the month when I get my VA payment. Thank you for being the diamond in the rough and standing behind your word. Good to find someone like this as I have another Jeep and a Ram 3500. And the recall work to the air bag was done way ahead of schedule. More
It was a good experience 2 me I've been going there awhile The experience was good I been going there since 2015 but Irvin has sold me my last 3 from there I'll continue 2 use them. The experience was good I been going there since 2015 but Irvin has sold me my last 3 from there I'll continue 2 use them. More
Thanks to the lady at the service department that was very helpful with me and take care of my truck thank you very much for your help god bless you very helpful with me and take care of my truck thank you very much for your help god bless you More
Service was awesome I was so impressed with the professional staff and very accommodating! They completed the service fast and even took me the same day I called for serv I was so impressed with the professional staff and very accommodating! They completed the service fast and even took me the same day I called for service! This dealership out does the other one in town! Wonderful! More