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Spirit Automotive Chrysler Dodge Jeep - Service Center

Lubbock, TX

4.0
127 Reviews

127 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center

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December 19, 2020

They got me in and out quickly. They were professional, helpful, and made the process seem less. I am thankful for them and their fast friendly service. More

by Jeep806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 21, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! Please let us know if there is anything else that we can do for you.

December 12, 2020

I can say this dealership really managed to satisfy my needs as a customer. Because after fixing 6 recalls on my vehicle they managed to come across the issue on why my breaks would not work at all. More

by lopez.3aracely@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad, Rene
Dec 14, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! We are so glad that our team could help you.

December 02, 2020

Much improved service from anything I have experienced in the past. I appreciate the additional effort. Service Manager went above and beyond to make sure I was satisfied. I wish I remembered his name, but i More

by Nitrakiddbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Dec 03, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! We are so glad that our team could assist you.

November 04, 2020

Very poor service and pricy. Replacing a 2014 T&C rear side door which should take approx. 1/2 hr ( you can see the video on the internet). They charged $405 for 2.5 hr. Of labor.to me that is cheating !! More

by Ayoub3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Nov 06, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

We are sorry to hear that you are unsatisfied with your experience. If you are still experiencing any issues, please contact our dealership and ask for our Service Manager. Thank you.

October 17, 2020

This dealership helped me out on a Saturday morning while visiting my daughter in Lubbock. They had the new key Programmes and the vehicle up and running within 15 minutes of my arrival! Other dealership I s More

by jglennpaverman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire service department
Oct 19, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

We are so glad that our team could assist you. Thank you for the review!

September 26, 2020

Pleasant atmosphere and courteous. But my car had oil smudges on top of the hood, fender wheel and the driver side door. After an oil change. Very displeased with cleanly ness. More

by Mj3573471
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Latisha cruz
Sep 28, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate your feedback on your recent visit. If you have any concerns, please contact our dealership and ask for our Service Manager. Thank you.

June 19, 2020

Love the dealership. Got our pu with them since 1995. Love their services department. The service writer get our pu in fast. They know their job. Thanks to sprint and frontier dodge More

by Prr1620
Recommend Dealer
Yes
Employees Worked With
Mike Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Porras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Stalcup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is ever anything else that our team can assist you with.

May 13, 2020

Great service, friendly staff they go out of their way to do an excellent job I would highly recommend this car dealership for anyone to go to More

by melsya50
Recommend Dealer
Yes
Employees Worked With
Renee
May 14, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review. We are so glad that our team could assist you.

April 07, 2020

Very very friendly take good care of the customers, they explain to me everything that have done was very proud of what they did. I will recommend them to anyone who needs anything More

by Vanessa
Recommend Dealer
Yes
Employees Worked With
Mike Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Porras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Stalcup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latashia Cruz, Marmolejo Tristan
Apr 08, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review Vanessa. If there is anything else that our team can help you with, please let us know.

February 28, 2020

We were stranded with a Ram 3500. Everyone at the dealership went above & beyond to get us on the road again. They were very friendly and professional. More

by Sam
Recommend Dealer
Yes
Employees Worked With
Service department Renee was terrific to help us.
Mar 02, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review Sam!

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