Spirit Automotive Chrysler Dodge Jeep - Service Center
Lubbock, TX
124 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center
Very poor service and pricy. Replacing a 2014 T&C rear side door which should take approx. 1/2 hr ( you can see the video on the internet). They charged $405 for 2.5 hr. Of labor.to me that is cheating !! side door which should take approx. 1/2 hr ( you can see the video on the internet). They charged $405 for 2.5 hr. Of labor.to me that is cheating !! When I picked up the van it had grease on the driver side mat.never again buy a car or use service from this dealer. More
This dealership helped me out on a Saturday morning while visiting my daughter in Lubbock. They had the new key Programmes and the vehicle up and running within 15 minutes of my arrival! Other dealership I s visiting my daughter in Lubbock. They had the new key Programmes and the vehicle up and running within 15 minutes of my arrival! Other dealership I stopped in had me wait an hour, said they were looking for the key fob scanner, forgot about me, then told me the tool wasn’t working!! Waste of an hour at that other place! My daughter has spirit in her phone and has been instructed to go straight to them if they have any other issues! Great service, great attitude and very understanding! Thank you doesn’t cover how much I feel about this place!! More
Pleasant atmosphere and courteous. But my car had oil smudges on top of the hood, fender wheel and the driver side door. After an oil change. Very displeased with cleanly ness. smudges on top of the hood, fender wheel and the driver side door. After an oil change. Very displeased with cleanly ness. More
Love the dealership. Got our pu with them since 1995. Love their services department. The service writer get our pu in fast. They know their job. Thanks to sprint and frontier dodge Love their services department. The service writer get our pu in fast. They know their job. Thanks to sprint and frontier dodge More
Very very friendly take good care of the customers, they explain to me everything that have done was very proud of what they did. I will recommend them to anyone who needs anything explain to me everything that have done was very proud of what they did. I will recommend them to anyone who needs anything More
We were stranded with a Ram 3500. Everyone at the dealership went above & beyond to get us on the road again. They were very friendly and professional. dealership went above & beyond to get us on the road again. They were very friendly and professional. More
Dropped off my car for a transmission issue, never got told when it may be ready. Tried to call and they closed early that day without telling me. I called back 2 days later, on Monday. They told me my ca told when it may be ready. Tried to call and they closed early that day without telling me. I called back 2 days later, on Monday. They told me my car was ready and they needed to see if it was covered by the warranty. 3 hours later no call. I called back and they said yes it was ready and covered. When i went to pick it up my service advisor couldn’t even remember speaking to me to tell me it was done. I was then sent to the cashier. She had me sign a paper but never gave me a copy or told me what was done to the car. I still dont even know what was wrong with my car or what was fixed. They didnt even bother to tell me it was ready. Don’t go here. Just don’t More
Very friendly and courteous service department dealt with my Jeep due to air bag recall. Work done with great speed unexpected surprise. Thank you all my Jeep due to air bag recall. Work done with great speed unexpected surprise. Thank you all More
They are very friendly and very professional. They explain every detail and and route you should take. Than they ask if you want that route or not. explain every detail and and route you should take. Than they ask if you want that route or not. More