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Spirit Automotive Chrysler Dodge Jeep - Service Center

Lubbock, TX

4.0
124 Reviews

124 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center

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June 05, 2021

Chadd is a patient guy with the cars I take to him. Spirit never lets us down when it comes to getting the work done correctly. More

by eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chadd Lewis
Jun 07, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review Eric!

April 06, 2021

They didnt even fix the problem I took my car in for. 20 mins after I drove off lot my car broke down. Then they wanted to charge me 150 dollars every hour to drive my car to find out the problem. When I ga More

by Stephanie George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Renee and Chad
Apr 09, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Stephanie, apologize that you are unsatisfied with your recent experience. If you have any concerns or are still experiencing issues, please contact our dealership and ask for our Service Manager. Thank you.

March 22, 2021

Service was great! Informative, thorough, honest, and timely! Thank you!! I would bring my vehicle back and recommend that you bring yours here for any service needed! More

by glazejb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone
Mar 23, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

We are so glad that our team could assist you. Thank you for the review!

February 23, 2021

THE PERSONNEL AT SPIRIT CHRYSLER DODGE JEEP DID A GREAT JOB ANSWERED OUR QUESTIONS. GREAT SERVICE WE WILL BE BACK RECOMMEND THIS DEALERSHIP. THEY ARE THE BEST More

by arperc66
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the wonderful feedback on your experience. Thank you for the review!

February 23, 2021

Fast and friendly service every time I go in for service. I prefer Spirit’s service department to the service department where I purchased my truck! More

by Lubbtex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
An African American gentleman, I don’t remember his name
Feb 23, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! Please let us know if there is anything else that we can do for you.

January 29, 2021

Girl at the service desk was so very nice an helpful both times we've used your facility TY last visit 1/23/21 wi More

by sylviamoreno315
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Girl at service dept 1/23/22
Jan 29, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! We appreciate the feedback on your experience.

January 21, 2021

We had a great experience at Frontier Dodge Lubbock Tx our sales man Jerry Musquiz went out an beyond helping us find just what we wanted not only did we get one vehicle we got two, one used and one new o More

by Maryolgin01@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales man Jerry Musquiz and Amado
Jan 21, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

December 19, 2020

They got me in and out quickly. They were professional, helpful, and made the process seem less. I am thankful for them and their fast friendly service. More

by Jeep806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 21, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! Please let us know if there is anything else that we can do for you.

December 12, 2020

I can say this dealership really managed to satisfy my needs as a customer. Because after fixing 6 recalls on my vehicle they managed to come across the issue on why my breaks would not work at all. More

by lopez.3aracely@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad, Rene
Dec 14, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! We are so glad that our team could help you.

December 02, 2020

Much improved service from anything I have experienced in the past. I appreciate the additional effort. Service Manager went above and beyond to make sure I was satisfied. I wish I remembered his name, but i More

by Nitrakiddbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Dec 03, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! We are so glad that our team could assist you.

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