Spirit Automotive Chrysler Dodge Jeep - Service Center
Lubbock, TX
124 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center
Great service as usual ! Big thanks to Rene’ and Dan Great service as usual ! Big thanks to Rene’ and Dan (GM), very professional and always attentive to customer’s needs. Great service as usual ! Big thanks to Rene’ and Dan (GM), very professional and always attentive to customer’s needs. More
Service was quick and easy Got the oil and filters Service was quick and easy Got the oil and filters changed on Cummins diesel and I was in and out Service was good and didn’t have to wait Service was quick and easy Got the oil and filters changed on Cummins diesel and I was in and out Service was good and didn’t have to wait More
Service rep did not know what the requirements were for the service interval, fluid levels were not checked/filled, makes you wonder if the service was complete the service interval, fluid levels were not checked/filled, makes you wonder if the service was complete More
Weren’t helpful. My spoiler was unattached when picked up from service. Car was dealt with by opening trunk, it was evident they didn’t even try to fix it although it was a quick fix. very disappointed. from service. Car was dealt with by opening trunk, it was evident they didn’t even try to fix it although it was a quick fix. very disappointed. More
Can’t say enough good things. I brought in a small child and had to wait for service to be done. Everyone was so accommodating and kind. I’ve never been to this dealership before but will definitely be comi and had to wait for service to be done. Everyone was so accommodating and kind. I’ve never been to this dealership before but will definitely be coming back. More
This was the worst customer service/service department I have ever experienced. My son's car was in the service department for repairs for over 3 months. Twice they contacted him to tell him his truck was have ever experienced. My son's car was in the service department for repairs for over 3 months. Twice they contacted him to tell him his truck was ready. He flew to Lubbock both times to pick up his truck only to find out each time that they "found" something else wrong. The repairs he took his truck in for are still not fixed. This time I will take his truck to a qualified mechanic. Don't use this dealership's service department unless you want your vehicle to sit for months, not get fixed and watch them come up with a list of "things that are wrong" that they didn't realize the first, second or even third time. They should be embarrassed by how incompetent they are. More