Spirit Automotive Chrysler Dodge Jeep - Service Center
Lubbock, TX
124 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center
Poor service, I made appointment a week in advance, dropped off the vehicle on the appointment date, my vehicle sat there for two days, no one even looked at my vehicle. The service advisor keep saying dropped off the vehicle on the appointment date, my vehicle sat there for two days, no one even looked at my vehicle. The service advisor keep saying the appointment time is just a drop off time! That is total BS! There is no point in making a appointment!, my vehicle didn’t even get looked at for two days after the appointment date. This dealership and frontier dodge are both owned my Auto Inc, and both dealerships service and overall appearance have gone done in the last 10years. Poorly managed dealerships, who don’t deserve my business. I own a dodge truck and a Jeep, and I’ll never buy from either dealership, nor will I have work done there. Get your act together, or your dealerships will go under! More
Always gives great service , staff is friendly and we'll trained not to mention how honest they are about what to expect. The only place I can go and get good service. I always recommend them to my friends. trained not to mention how honest they are about what to expect. The only place I can go and get good service. I always recommend them to my friends. More
Friendly and knowledgeable employees working together in a clean environment to take care of their cusntomwrs a clean environment to take care of their cusntomwrs More
Horrible experience with the service department and not one person seemed to care they all acted like it was the “norm” I will not ever be back even if it is for warranty work I will find a different deale one person seemed to care they all acted like it was the “norm” I will not ever be back even if it is for warranty work I will find a different dealer to do the warranty work. More
Courteous and helpful flexible hours. Good completion times parts ordering was timely Took the tmi to explain the process used Good completion times parts ordering was timely Took the tmi to explain the process used More
Very courteous and friendly. Took care of my issues with vehicle in a timely matter. I would definitely recommend this dealership for your vehicle repairs Took care of my issues with vehicle in a timely matter. I would definitely recommend this dealership for your vehicle repairs More
Everyone was very helpful, even found me some oil change discount coupons! Took my car right in & kept me informed. discount coupons! Took my car right in & kept me informed. More