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Spirit Automotive Chrysler Dodge Jeep - Service Center

Lubbock, TX

4.0
124 Reviews

124 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center

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January 05, 2023

Excellent service took care of my issue in about 15 minutes and I was on my way! More

by jstep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 06, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review

October 07, 2022

They got me in and out quick and very friendly always greeting you and asking if there is anything they can do while your waiting awesome customer service. More

by Vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 07, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review Vanessa!

October 04, 2022

Was told my vehicle could be looked at the same day before having it towed and then was later told once it arrived, it would take several days for them to even diagnose it. More

by Alisa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul and Renee
Oct 06, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

We are sorry to hear about these concerns regarding your experience Alisa. If you have any issues please reach out to us and ask for our Service Manager.

Oct 06, 2022 -

Alisa responded

Already spoke to Renee the Service Manager when vehicle was first towed to this facility. She is part of the problem.

September 22, 2022

Friendly people and excellent service. Would recommend this dealership to anyone. I will be back More

by jgkoonsman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
Sep 23, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review!

August 29, 2022

My vehicle was ready beefier the target time frame, great fast and friendly service department. Highly recommend. More

by Flavio Castillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 29, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you Flavio for the review and recommendation!

August 18, 2022

In & out quickly with no surprises. Paul Verkamp always takes care of me. Thanks a lot. More

by Keithv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Verkamp
Aug 18, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you Keith for the review!

August 05, 2022

Miguel and Johnny were very helpful and courteous. I am a repeat customer and I will be back! More

by gbedman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that our team can assist you with.

July 29, 2022

Great service team. I took my vehicle recently for a check and to address several recalls. They were timely and thorough More

by tmswells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny in Service
Jul 29, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review!

July 28, 2022

They were very helpful with all my questions. They did a great job! Thank you! More

by Jose Flores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Castilleja
Jul 29, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review!

July 06, 2022

The sales People were awesome . So was the financial person. Would recommend them!! Would go back again. More

by Canturebele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre Fillmore
Jul 07, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review on your experience!