Spirit Automotive Chrysler Dodge Jeep - Service Center

They just don't seem concerned with your vehicle issues First they put in the wrong oil in my charger and them I requested to speak to a service manager abou all the rust on my steering system on a 3000 mil First they put in the wrong oil in my charger and them I requested to speak to a service manager abou all the rust on my steering system on a 3000 mile car and they just don't seem to give a xxxx about your issues More

Friendly People..... Organization Skill, welllll The people are friendly but they need organizing. I scheduled my repairs over a week out. The day I dropped my vehicle off they said “we have to order The people are friendly but they need organizing. I scheduled my repairs over a week out. The day I dropped my vehicle off they said “we have to order your part and it will be in tomorrow”. Soooo why schedule an appointment if you’re not going to have the part ready? Also, they got a salesman that needs to pull his dang pants up and stop talking like he’s in the hood and using street slang. He comes across an idiot. More

I’ve always had good experience Every thing was good.The people were good and nice I can’t say anything else but nice and polite and good job well done Every thing was good.The people were good and nice I can’t say anything else but nice and polite and good job well done More

Warranty Work My Jeep suffered a failure in the 'drive train' at 95,000 miles. The folks at Spirit did the work to fix and honored the warranty. The folks are nic My Jeep suffered a failure in the 'drive train' at 95,000 miles. The folks at Spirit did the work to fix and honored the warranty. The folks are nice but the parts were not in stock, and in fact were back ordered. It took over two weeks to get the parts, but once they arrived i was quickly back on the road. I think this speaks volumes to the 'Just In Time' delivery method employed by the auto makers these days, Just in Time always means we don't have the part... Besides the long wait for parts, which is somewhat out of the dealership's hands, I had a good experience More

Great customer service. Took my car in for a oil change and they serviced my vehicle right away. They also handle my needs in a professional manner. customer service. Took my car in for a oil change and they serviced my vehicle right away. They also handle my needs in a professional manner. More

Quick Service We were attended quickly and the service was great. The service secretary was very polite and professional. Appreciated the prompt service. The wai We were attended quickly and the service was great. The service secretary was very polite and professional. Appreciated the prompt service. The wait for the oil change did not take long and they also took care of the recall on the Jeep. Quick friendly service. More

Don't go here unless you want your vehicle ruined One star is too many. My wife and I took our jeep in for a lifetime warranty inspection. They found what I believe was an intake gasket leak, but t One star is too many. My wife and I took our jeep in for a lifetime warranty inspection. They found what I believe was an intake gasket leak, but they were not clear with communicating the problem. They quoted a completion time of four hours. Two days later my wife called (for the 4th time) for a status update and was notified our jeep had a fire in the engine bay. We had to ask for a loaner car. The first loaner car had a broken transmission and was unsafe to drive. The second car came with flat tires and was sold out from under us after a week. Three - that's right three - months later we are still in the third loaner because they haven't completed the repairs. Frontier is also terrible and is owned by the same group. Do not buy our use service from either location. Leave town if you must have a Chrysler/Dodge/Jeep until these clowns go out of business. More

service Bad experience. The service personnel was not up to par which can blamed on mgmt-Mike Guerra. There was a shortage of service techs and equipment and Bad experience. The service personnel was not up to par which can blamed on mgmt-Mike Guerra. There was a shortage of service techs and equipment and the repairs took too long. Mike did not keep his word to provider me with a loaner. More

Oil change They took care of our vehicle and did it in a short amount of time.. we were very satisfied with Mr. Vega’s help and his friendliness. They took care of our vehicle and did it in a short amount of time.. we were very satisfied with Mr. Vega’s help and his friendliness. More