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Spirit Automotive Chrysler Dodge Jeep - Service Center

Lubbock, TX

4.0
124 Reviews
Call Service Center (877) 808-9850

124 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center

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October 17, 2024

They did a good job for me. I called to make an appt and was able to take my vehicle in after calling to see if I could get a software update. When I arrive at dealership, the More

by royb1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny in service dept
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October 01, 2024

They first tricked me into thinking i would get in with a scheduled check in. Took a week and and 2 days before even putting it on a computer..$165. Then had to fix suggested $6,144 worth of work and after More

by B
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service
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Oct 04, 2024 -

Spirit Automotive Chrysler Dodge Jeep responded

We're sorry to hear about your experience and understand your frustration. It's important to us that our customers receive timely and effective service. Thank you for your feedback, we will use it to improve our services in the future!

September 19, 2024

Fast dependable friendly service convenient location great mechanics and service department personnel. Take the time to explain More

by Jeepguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Sep 25, 2024 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for your great review! We appreciate your business and look forward to serving you again in the future!

August 09, 2024

The battery died and Johnny made for the battery check and a new battery to be installed. More

by susie.land
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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April 11, 2024

Came in without appointment and they got to my vehicle right away. Getting signed was easy. More

by dalcowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry no name
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April 10, 2024

Paul in your service department was: Professional Personal Quick Friendly Understanding Along with the person answering the phone and Paul’s support Team! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Service
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April 04, 2024

The work was good but the communication was weak. Except for one call, I had to call to know the status of my vehicle. More

by Hesse.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was the service dept
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March 27, 2024

My truck was there 5 days then they said no code would come up so nothing they could do i showed them a video of the problem but no code nothing they could do More

by bsteele450
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service department
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March 21, 2024

The service team was very helpful with making sure that my vehicle was covered through my extended warranty, kept me updated and able to give me the best deals. Thank you so much Paul and Johnny. More

by Geno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Johnny in service
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February 26, 2024

All was fast and impressive. The only issue was the cel light came on after 5 miles More

by steve.kneisel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
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