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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.4
349 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 349 reviews

October 04, 2022

Was told my vehicle could be looked at the same day before having it towed and then was later told once it arrived, it would take several days for them to even diagnose it. More

by Alisa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul and Renee
Oct 06, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

We are sorry to hear about these concerns regarding your experience Alisa. If you have any issues please reach out to us and ask for our Service Manager.

Oct 06, 2022 -

Alisa responded

Already spoke to Renee the Service Manager when vehicle was first towed to this facility. She is part of the problem.

September 24, 2022

Amazing staff and a great environment! Sage Floyd went above and beyond to finding me the perfect car, I went in not sure what I wanted and walked out a few hours later with the car I’m in More

by myrahbrynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Floyd
Sep 26, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review on your experience!

September 22, 2022

Friendly people and excellent service. Would recommend this dealership to anyone. I will be back More

by jgkoonsman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
Sep 23, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review!

August 29, 2022

My vehicle was ready beefier the target time frame, great fast and friendly service department. Highly recommend. More

by Flavio Castillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 29, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you Flavio for the review and recommendation!

August 18, 2022

In & out quickly with no surprises. Paul Verkamp always takes care of me. Thanks a lot. More

by Keithv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Verkamp
Aug 18, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you Keith for the review!

August 05, 2022

Miguel and Johnny were very helpful and courteous. I am a repeat customer and I will be back! More

by gbedman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that our team can assist you with.

July 30, 2022

Sales man’s Michael and tre are always answering your questions that’s why I like this dealership. More

by Lospenas6050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Aguirre ,Tre Fillmore
Aug 01, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review on your visit!

July 29, 2022

Great service team. I took my vehicle recently for a check and to address several recalls. They were timely and thorough More

by tmswells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny in Service
Jul 29, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review!

July 28, 2022

They were very helpful with all my questions. They did a great job! Thank you! More

by Jose Flores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Castilleja
Jul 29, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review!

July 14, 2022

I won’t go into my story but I’ve never been so happy! Spirit Chrysler took care of me without delay! Matthew Luna is awesome! And Tanner Britton, too! (Finance) Matt didn’t stop looking for what I needed More

by Shellybritto3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Luna, Tanner Britton
Jul 14, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! Please let us know if there is anything else that our team can assist you with!

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