
Spirit Automotive Chrysler Dodge Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Did good! Will definitely go back when we're ready for a new vehicle, Thanks for the hard work! I will recommend Spirit to any family or friends looking for a n Will definitely go back when we're ready for a new vehicle, Thanks for the hard work! I will recommend Spirit to any family or friends looking for a new or used vehicle More
Warranty issue My 2014 charger broke down on the side of the road in the middle of the night on July 8th I had it towed to spirit after 2 weeks of no vehicle they pu My 2014 charger broke down on the side of the road in the middle of the night on July 8th I had it towed to spirit after 2 weeks of no vehicle they put me in a rental car thru enterprise i call everyday I've been hung up on 5 times in a row while being connected to service Doug is the only person that I could talk to when he was available I would call at different hours of the morning and afternoon he would be out to lunch now it's September 17th Doug has been fired and George calls my husband to drive from Amarillo to Lubbock to pick my car up when he gets there he is informed that our car has been ready for 10 days but we cannot have it until we pay for the rental out of pocket even tho warranty is supposed to cover the rental car. So after the general manager comes out and tells my husband unless he wants to pay $800 for the rental car he needs to leave their property. How come I have called every single day about my car and get no response that it is anywhere our fault that y'all took over 2 months to fix my car and charge me for a rental when my car is still completely under warranty! Don't ever bring your car to this dealership they try to scam people out of their money and hold their property! More
Service area is horriable Dont go here to get serviced they take days and make promises and or deadlines for your car to be done and it doesnt come through. Dont go here to get serviced they take days and make promises and or deadlines for your car to be done and it doesnt come through. More
It was great! Everyone was really helpful and patient. They did all they could to help us. They knew what I was willing to pay, and they worked on it, until they we Everyone was really helpful and patient. They did all they could to help us. They knew what I was willing to pay, and they worked on it, until they were able to get me in the range I needed to be! They were really good at working with me, and finding what I was searching for! Thank you so much! More
New Car Buying Experience This was my first ever car purchase/ experience. I can say that purchasing my car was very easy. My representative, Irvin, made my car buying experien This was my first ever car purchase/ experience. I can say that purchasing my car was very easy. My representative, Irvin, made my car buying experience very simple. He was very profesional, but also personable in his dealings and I never felt strong armed into purchasing something I didn't want. All in all a great experience with frequent follow ups to see how I was liking the vehicle or if I had any questions or concerns. I couldn't be happier with how everything turned out. More
Amazing Spirit is like a family dealership.That is how they make their customers feel.They go out of their way to make customers feel at home. Spirit is like a family dealership.That is how they make their customers feel.They go out of their way to make customers feel at home. More
Elijah Farley was my salesperson and I am extremely pleased Spirit makes the buying process very smooth and easy, not the usual hype I've experienced at many dealerships. Good salesperson and good management wh Spirit makes the buying process very smooth and easy, not the usual hype I've experienced at many dealerships. Good salesperson and good management which I feel is genuine uncaring about the customer More
Awesome Service!! All the employees there are super friendly!! They will work with you till you get what you want!! Elijah Farley was our car salesman and he was awesom All the employees there are super friendly!! They will work with you till you get what you want!! Elijah Farley was our car salesman and he was awesome!! More
Great service and pleasant purchase experience Mr. Michael Hoffman and Mr. Porras, the salesman and the finance gentlemen that helped me with my vehicle purchase were wonderful to work with and mad Mr. Michael Hoffman and Mr. Porras, the salesman and the finance gentlemen that helped me with my vehicle purchase were wonderful to work with and made buying my Jeep experience simple and fast. I will recommend them and Sprit Dodge to all I know! More
WOW!!! 😎😎😎 I drove through on a Saturday and met with Chris. I told him of my problems with other dealerships, and also I didn't have time to wait through the ca I drove through on a Saturday and met with Chris. I told him of my problems with other dealerships, and also I didn't have time to wait through the car buying experience! I told him my terms (interest rate, payments, and down payment). He cold three times on Saturday for information and I picked up my car on Monday!! I didn't have to wait all day through the process which is on of the many reasons I gave this dealership 5 stars!!! I think I waited an hour at tops!!! Chris Cruz and the finance manager met all of my demands!! They got me the most for my trade in and gave enough rebates to cancel out the negative equity! I have told everyone to shop at Spirit Dodge and so should you! Thank you guys for an amazing car buying experience!!! God bless you! More