
Spirit Automotive Chrysler Dodge Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 352 reviews
Quick Service We were attended quickly and the service was great. The service secretary was very polite and professional. Appreciated the prompt service. The wai We were attended quickly and the service was great. The service secretary was very polite and professional. Appreciated the prompt service. The wait for the oil change did not take long and they also took care of the recall on the Jeep. Quick friendly service. More
Painless Fair trade In offer. No arguing and frustration like at most dealerships. Vehicle was at another lot 2 hrs away. Let us use a loaner to get back home Fair trade In offer. No arguing and frustration like at most dealerships. Vehicle was at another lot 2 hrs away. Let us use a loaner to get back home 1.5 hrs from dealership. Delivered vehicle with complimentary tint and running boards the next business day. Wow! More
Don't go here unless you want your vehicle ruined One star is too many. My wife and I took our jeep in for a lifetime warranty inspection. They found what I believe was an intake gasket leak, but t One star is too many. My wife and I took our jeep in for a lifetime warranty inspection. They found what I believe was an intake gasket leak, but they were not clear with communicating the problem. They quoted a completion time of four hours. Two days later my wife called (for the 4th time) for a status update and was notified our jeep had a fire in the engine bay. We had to ask for a loaner car. The first loaner car had a broken transmission and was unsafe to drive. The second car came with flat tires and was sold out from under us after a week. Three - that's right three - months later we are still in the third loaner because they haven't completed the repairs. Frontier is also terrible and is owned by the same group. Do not buy our use service from either location. Leave town if you must have a Chrysler/Dodge/Jeep until these clowns go out of business. More
Great service! They were great! Got everything done and got my car all in the same day!!! Really appreciate the effort they put into all of this today. They were great! Got everything done and got my car all in the same day!!! Really appreciate the effort they put into all of this today. More
service Bad experience. The service personnel was not up to par which can blamed on mgmt-Mike Guerra. There was a shortage of service techs and equipment and Bad experience. The service personnel was not up to par which can blamed on mgmt-Mike Guerra. There was a shortage of service techs and equipment and the repairs took too long. Mike did not keep his word to provider me with a loaner. More
New truck purchase I first contact dealer from internet search. They did not have exactly what I wanted so Kevin went to Plainview to pick one up for me. Outstanding se I first contact dealer from internet search. They did not have exactly what I wanted so Kevin went to Plainview to pick one up for me. Outstanding service More
Spirit Chrysler Mr Rios was a very courteous and professional salesman. He answered my many questions with patience with patience.you need more people like mr Rios on Mr Rios was a very courteous and professional salesman. He answered my many questions with patience with patience.you need more people like mr Rios on your staff sales Manager was very courteous and professional More
WORST SERVICE DEPARTMENT IN TOWN FIRST OFF, IF YOU WANT A RETURN PHONE CALL, DON'T USE THIS PLACE. SECOND, THEY WILL KEEP YOUR VEHICLE FOR MORE THAN A WEEK FOR A SIMPLE COMPUTER FLASH FIRST OFF, IF YOU WANT A RETURN PHONE CALL, DON'T USE THIS PLACE. SECOND, THEY WILL KEEP YOUR VEHICLE FOR MORE THAN A WEEK FOR A SIMPLE COMPUTER FLASH. ONE OF THE DAYS I CALLED TO CHECK ON TRUCK I WAS TOLD "WE HAD TO PULL THE TECH OFF YOUR VEHICLE TO WORK ON THE GENERAL MANAGER'S VAN, IT HAD TO BE DONE TODAY". SO PAYING CUSTOMERS GET PUSHED TO THE BACK OF THE LINE. BETTER YET LIE TO ME INSTEAD OF TELLING ME THAT. SHOULD HAVE GONE TO ALL AMERICAN. THEN TO TOP IT ALL OFF MY SERVICE ADVISOR IS NO LONGER WORKING THERE, I GUESS SHE QUIT INSTEAD OF GETTING HER BUTT CHEWED OUT 50 TIMES A DAY. More
New pick up Angel and Annie was wonderful at helping buy or new pick and was very patient and helping to stay within our budget! Very friendly and very courteous Angel and Annie was wonderful at helping buy or new pick and was very patient and helping to stay within our budget! Very friendly and very courteous More
Oil change They took care of our vehicle and did it in a short amount of time.. we were very satisfied with Mr. Vega’s help and his friendliness. They took care of our vehicle and did it in a short amount of time.. we were very satisfied with Mr. Vega’s help and his friendliness. More