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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.4
349 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 349 reviews

January 05, 2019

Prompt service I had a really nice experience with Spirit I took my car in early in the morning to get looked at and they told me it would take about 2 days ,but it More

by Steelers84
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
People in service
Jan 09, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

December 31, 2018

Recall They were so friendly and fast. I was able to call and be seen the same day. They had a good place to wait. Everyone was friendly Great job More

by gmatozeke05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 03, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

December 12, 2018

Great customer service! Rodney was so helpful and nice! It was my first experience buying a car myself and he was never pushy and always made sure every car I looked at suite More

by Sara B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney
Dec 13, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

December 06, 2018

My first new car! I was very nervous about purchasing a car especially with my CREDIT score😩. However, Micah, did a wonderful job; he explained the purchasing p More

by Brownd74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah
Dec 07, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

December 02, 2018

Great people, couldn’t ask for better! Answered all our questions and really cared about you as a person! Was looking for the perfect vehicle to pull behind our motor home, and thanks to K More

by KittieC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jelly Haggerton
Dec 07, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

December 01, 2018

Fast and Friendly Kelly took care of us answered all our questions,Kelly and staff where great to deal with . Was very happy with everyone involved, great experience More

by GaryC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Haggerton
Dec 07, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

November 29, 2018

Staff was very friendly and provided quality work! The service department was very prompt in servicing my Jeep, they even offered transportation and as I waited, the staff entering /passing the waiting More

by Velinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 07, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

November 17, 2018

Customer Complaint Do NOT go to Angel Chavez for a car, or the so called manager Larry whoever. Straight up CROOKS! take your money then want to take your car back and p More

by Phil&Peggy
Recommend Dealer
No
Employees Worked With
Angel Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry R, Andrew
Nov 20, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Dan Qualls? We look forward to help resolving this for you. Thank you.

November 17, 2018

Awesome Went to get oil change and tire rotation. My appt was at 10:20am and they got me in earlier. Service dept was friendly and was time efficient. All e More

by 49ers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 20, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

November 08, 2018

Fast! No hassles fast easy! Very nice people and very helpful. Made this sale happen when we were unsure it would not happen. They made us happy! More

by Frances12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah and Annie white
Nov 09, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

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