Spirit Automotive Chrysler Dodge Jeep

Oil change Once again, I’m pleased with Rodney and the team at Spirit. I went in for an oil change. They gave me a ride to work so I wouldn’t have to wait. I hav Once again, I’m pleased with Rodney and the team at Spirit. I went in for an oil change. They gave me a ride to work so I wouldn’t have to wait. I have nothing but good things to say about my Jeep and the folks there who sold it to me and continue to keep it running strong. More

Very professional service, never have any problems Took my vehicle in for speaker problem, they understood my issue and took great care of me and my car. Very reasonable and quick service Took my vehicle in for speaker problem, they understood my issue and took great care of me and my car. Very reasonable and quick service More

Oil change Made an appointment for an oil change the day before. The day of appointment they were friendly and called me when my car was ready Made an appointment for an oil change the day before. The day of appointment they were friendly and called me when my car was ready More

Unqualified Mechanic Took our Chrysler 200 in November because the transmission went out got it back January went out next day reason it takes to long to fix had to order Took our Chrysler 200 in November because the transmission went out got it back January went out next day reason it takes to long to fix had to order parts!!! Can't overnight??? Left car there in February parts again!! What did we get out of it, nothing,no car rental no discount on another car which we had to buy another one because they couldn't fix this one!!Plus in the last 5 years I have bought 7 autos!!!!! More

Real good I used to go to Slaton Tx But this one is in my area and they got right to it since I had appt and only took that day to get our truck back I used to go to Slaton Tx But this one is in my area and they got right to it since I had appt and only took that day to get our truck back More

Service Larry was very responsive to our needs. He made sure to have my vehicle serviced quickly and ready for me to drive home by the end of the day because Larry was very responsive to our needs. He made sure to have my vehicle serviced quickly and ready for me to drive home by the end of the day because my husband couldn’t drive after neck surgery. On the second day, I talked to Dan Qualls who provided me with a loaner car which was at my place of work before the end of my work day. Matt explained what he had fixed and what he found after further inspection in a clear and professional manner. He answered all of my questions without hesitation. This was an excellent experience, but I hope to not see you soon because it would mean my vehicle needed more service. More

Took care of recall Call on Friday afternoon to schedule appointment to take care of a couple recall notices, expecting to be scheduled for next week. Was told I could b Call on Friday afternoon to schedule appointment to take care of a couple recall notices, expecting to be scheduled for next week. Was told I could be scheduled for Saturday! Great!! When I arrived for my appointment, I was notified it might take a couple of hours and they verified if I was okay with the wait. I appreciated their concern, but wasn't in a rush. While I was in the waiting area, several employees walked in..,..each and every one of them were friendly, and made me feel welcome! With good customer service being on the decline at a lot of places, Spirit Dodge still cares about their customers! More

Excellent Not a long process I got to choose what wanted and color. I was in and out. Very friendly and welcoming. I would go back Not a long process I got to choose what wanted and color. I was in and out. Very friendly and welcoming. I would go back More

Service department Have always been greeted with a smile, no job to big or to small, with staff going out of their way to find a way to attend to your requirements. Bes Have always been greeted with a smile, no job to big or to small, with staff going out of their way to find a way to attend to your requirements. Best service in Lubbock by far. More

Oil change Was not appointment visit and they took me in for oil change real fast and I only stayed for about thirty minutes and was very friendly Was not appointment visit and they took me in for oil change real fast and I only stayed for about thirty minutes and was very friendly More