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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.4
349 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 349 reviews

April 16, 2022

Didn't get the issue resolved that we took the vehicle in for. Not a fan of the service dept. More

by Mn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
Apr 21, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

We are sorry to hear that you are unsatisfied with your experience. If you have any issues or concerns, please reach out to us and ask for our Service Manager.

April 15, 2022

Horrible experience with the service department and not one person seemed to care they all acted like it was the “norm” I will not ever be back even if it is for warranty work I will find a different deale More

by mopar5jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Lamonica
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

We are sorry to hear that you are unsatisfied with your experience. If you have any issues or concerns, please reach out to us and ask for our Service Manager.

April 11, 2022

Awesome customer service. Matt did a great job of helping me out & making the process quick & easy. 100% recommend. More

by BarrazaJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 12, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! We appreciate the recommendation.

April 08, 2022

Great fast service, very friendly! Will mostly likely come back again, I won’t shop with anyone else. More

by ashleyperkins879
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rojas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you Ashley for the review!

March 29, 2022

I was surprised at the speed and ease at which Lonnie Traylor got me in to my 2022 Dodge Challenger thank you very grateful. Lonnie went over and beyond. More

by Chantelle ward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Traylor 5 stars
Mar 29, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the wonderful feedback on your experience. Thank you for the review!

March 26, 2022

Pete and Tabor did an amazing job. Super friendly and got the deal done fast. I highly recommend!! More

by J&L Asphalt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Guitterez and Tabor
Mar 29, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review!

March 25, 2022

Courteous and helpful flexible hours. Good completion times parts ordering was timely Took the tmi to explain the process used More

by n2bg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lamonica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review and feedback on your experience!

February 20, 2022

Very courteous and friendly. Took care of my issues with vehicle in a timely matter. I would definitely recommend this dealership for your vehicle repairs More

by Booman300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 21, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! We are so glad that our team could assist you.

February 16, 2022

Everyone was very helpful, even found me some oil change discount coupons! Took my car right in & kept me informed. More

by sshrop1680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get names, a male checked me in, a female checked me out, both very helpful.
Feb 16, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review on your experience!

February 06, 2022

Went in to look at the Dodge Challengers because I saw one I was interested in. They made the deal work for me and I ended up buying a 2019 Dodge Challenger Scatpack 6.4 with only 5000 miles. Thank you Sp More

by jmills452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Flores
Feb 07, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! We are so glad that our team could assist you.

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