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Speedway Subaru Volkswagen - Service
Indianapolis, IN
229 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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229 Reviews of Speedway Subaru Volkswagen - Service
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May 21, 2021
Helpful service advisors, pleasant waiting/working area and excellent work. The low pressure sales experience won me over to Falcone 9 years ago (I assume it is the same today) and I've enjoyed my experien and excellent work. The low pressure sales experience won me over to Falcone 9 years ago (I assume it is the same today) and I've enjoyed my experience with them (with the same Subaru Outback by the way 130K) ever since. More
by Tom S.
Employees Worked With
April 29, 2021
It was a real pleasure spending over an hour today with Betsy learning about all of the electronics built into our new outback. She took the time to be sure we understood how to use all the features we wer Betsy learning about all of the electronics built into our new outback. She took the time to be sure we understood how to use all the features we were interested in using. More
by bobertr
Employees Worked With
April 02, 2021
Betsy was awesome! Really enjoyed becoming much more familiar with our Forester Touring. We love our car - it practically drives itself. Thanks again Betsy. It was a great customer experience!💕 familiar with our Forester Touring. We love our car - it practically drives itself. Thanks again Betsy. It was a great customer experience!💕 More
by lucyleaanne
March 22, 2021
Betsy did a great job going over all the features of our Outback. Used examples effectively, and made sure that we'd feel comfortable contacting her if other questions come up in the future. A nice experien Outback. Used examples effectively, and made sure that we'd feel comfortable contacting her if other questions come up in the future. A nice experience, More
by tfaust9
Employees Worked With
January 11, 2021
2011 Legacy Engine Light plus 3 others. Shop determined it was the PCV hose from bottom to top of engine Made an appt to replace and once that was done. No lights on the dash. It's fixed. I had been worrie it was the PCV hose from bottom to top of engine Made an appt to replace and once that was done. No lights on the dash. It's fixed. I had been worried because online I saw there were various causes for the engine light, but Falcone's Shop zeroed right in on what the exact problem was. More
by mike7757
Employees Worked With
January 06, 2021
Betsy was great went over the car head to toe. This is my first Subaru and she helped my get my Subaru up and working. first Subaru and she helped my get my Subaru up and working. More
by brian.woods
Employees Worked With
December 30, 2020
This is truly a family business, with excellent customer care. Scheduling is easy, and I always receive personalized attention. I will buy from this dealership again! I appreciated the appointment to go thr care. Scheduling is easy, and I always receive personalized attention. I will buy from this dealership again! I appreciated the appointment to go through all of the electronics capabilities, switches, and settings to make it work optimally for me. In addition, COVID adaptations were clearly posted and followed. More
by clbrooks01
December 18, 2020
Nick was amazing. Deal done in less than 3 hours! Service manager was terrible. Got quote for remote start, but he wouldn’t honor it Service manager was terrible. Got quote for remote start, but he wouldn’t honor it More
by myonlykimmy
Employees Worked With
Other Employees :
Jenny Berry, Jack Ford, John Clark
December 16, 2020
Thoroughly satisfied with my recent visit to Falcone Service. Not only fixed the problem you brought your car in for but check your car completely for any other possible problems. I really like that. I Service. Not only fixed the problem you brought your car in for but check your car completely for any other possible problems. I really like that. I feel like I truly know the condition of my car and can take steps for future maintenance. It gives you confidence that you are driving a safe car, a car that I can count on in any situations I encounter while driving. Thank you Falcone. More
by Arthur D.
Employees Worked With
December 02, 2020
The Love-Encore meeting was so helpful. Betsy provided a tutorial on all the settings and functions of our new Outback. We learned things we never would have noticed or knew were included. This is a must fo tutorial on all the settings and functions of our new Outback. We learned things we never would have noticed or knew were included. This is a must for new Subaru owners. So helpful snd what a great idea! Thank you, Betsy! Well done! More
by kprice218
Employees Worked With
