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Speedway Subaru Volkswagen - Service
Indianapolis, IN
229 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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229 Reviews of Speedway Subaru Volkswagen - Service
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October 08, 2021
It’s the best VW dealership in Indiana! My husband and I always have been given outstanding customer service! We started out with routine service on our Tiguan then ended up trading it in for a new Passa always have been given outstanding customer service! We started out with routine service on our Tiguan then ended up trading it in for a new Passat. No pressure sales and they are an honest, trustworthy family owned company that stands by their word and products. Steve in service, Alex in sales and Matt in sales( used to be in service) and Jenny our financial guru do the Falcone family proud! Thank you for a great team of people! More
by sparks1995
Employees Worked With
Other Employees :
Jenny in finance, Alex Moffett, Matt in sales, , Alex Moffett
September 21, 2021
I’ve always had a very positive experience when dealing with Falcone Subaru. From the sales team to the service team it’s always been top notch. with Falcone Subaru. From the sales team to the service team it’s always been top notch. More
by jhammonjr0507
September 18, 2021
Our vehicle required recall service. I made an appointment online, was greeted immediately by a cheerful employee, and enjoyed the comfortable waiting area until repairs were complete. appointment online, was greeted immediately by a cheerful employee, and enjoyed the comfortable waiting area until repairs were complete. More
by Rhubarbgal
Employees Worked With
Nick Kirk
September 03, 2021
Such a pleasure to do business with everyone at Falcone! Whether in service or in finance or just chatting with a rep.. everyone is just so kind and accommodating... Whether in service or in finance or just chatting with a rep.. everyone is just so kind and accommodating... More
by brittinney
Employees Worked With
Other Employees :
Jenny
July 26, 2021
I thoroughly enjoyed my visit with Betsy Taylor, as she eased my mind about all the technology on my new Crosstrek. She even explained things I didn’t even know were hiding in the dash! Extremely personab eased my mind about all the technology on my new Crosstrek. She even explained things I didn’t even know were hiding in the dash! Extremely personable, patient with my questions and invited me to call anytime I had another question! First time dealing with Falcone, but would highly recommend this dealership, everyone was helpful and friendly! Thanks Falcone Automotive! More
by Barb Kurth
June 30, 2021
Everyone was courteous and eager to help. Even tho, I was not buying a car. Betsy Taylor was very patient with me. Elizabeth Haskett was not buying a car. Betsy Taylor was very patient with me. Elizabeth Haskett More
by ehas595907
Employees Worked With
June 19, 2021
Betsy was very professional and informative. I really appreciate the follow up service provided by everyone at Falcone Subaru. I look forward to working with them again next summer on my next Subaru pur appreciate the follow up service provided by everyone at Falcone Subaru. I look forward to working with them again next summer on my next Subaru purchase. More
by mikeindianacleaningandsealing
June 11, 2021
Dealership was clean, just hard parking for customers and trying to find the place.I did not buy a car but would not go back after the experience with Emir. We looked at pricing, nothing was brought down, wh trying to find the place.I did not buy a car but would not go back after the experience with Emir. We looked at pricing, nothing was brought down, which is fine and not my problem at all. In the beginning, he seem kind but then when I told him I had his card and would come back if I changed my mind, his attitude changed. I reached out my hand for a handshake (trying to be professional) and mentioned it to him and he just ignored me. I felt utterly embarrassed and felt it was unprofessional. He wasn’t wearing a mask when I came in so I don’t think it was a COVID issue. In addition, he would have mentioned it. The awkwardness and degrading feeling was a horrible car experience and I just walked out afterward. Customer service was none of his concerns. More
by Kommay
Employees Worked With
May 28, 2021
I bought my Atlas at Falcone and I only let them service it. The service department is accommodating to my schedule. ! Great friendly, and professional people !! it. The service department is accommodating to my schedule. ! Great friendly, and professional people !! More
by Peggy
May 27, 2021
I brought in my '19 Subaru WRX STI to get my routine oil change. It was my first time bringing my vehicle here. They did a great job and even car washed my vehicle. I definitely will be going back for any m change. It was my first time bringing my vehicle here. They did a great job and even car washed my vehicle. I definitely will be going back for any maintenance that needs to be done to my car. I also will recommend Falcone to my friends and family. More
by Billy O.
Employees Worked With
