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Speedway Subaru Volkswagen
Indianapolis, IN
2,316 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,316 reviews
November 02, 2022
Very Friendly and answered all questions. Explained the features by walking the features with us, Explained the features by walking the features with us, More
by jk
Employees Worked With
November 02, 2022
Betsy was timely and unresponsive in all communications. She had everything ready to go when I got there! It was a very quick and easy transaction! She had everything ready to go when I got there! It was a very quick and easy transaction! More
by carl.tope
Employees Worked With
November 01, 2022
Can not tell you how easy my transaction went. My sales person was spectacular. Her knowledge of all the Subaru vehicles were great I would definitely recommend her as being top notch. It was a pl My sales person was spectacular. Her knowledge of all the Subaru vehicles were great I would definitely recommend her as being top notch. It was a pleasure to do business with you. More
by napalm1969
Employees Worked With
Kathrynne Horine
October 29, 2022
I had a great overall experience working with Gene. He is very responsive and transparent throughout the process. Once the car I ordered arrived at the dealership, Gene and other management at Falco He is very responsive and transparent throughout the process. Once the car I ordered arrived at the dealership, Gene and other management at Falcone went above and beyond to make sure I was satisfied with my purchase. Also, working through the financing office was the most straightforward of any dealership I have used in the past. No pushing extra packages and no dealer fees (as advertised). If we buy another Subaru in the future it will be at Falcone with Gene. More
by emward88
October 29, 2022
Very helpful! I appreciate the service. Betsy is very friendly and knowledgeable. Very clear introduction. Thanks! I appreciate the service. Betsy is very friendly and knowledgeable. Very clear introduction. Thanks! More
by Charles L
Employees Worked With
October 28, 2022
Very helpful and informative. Went out of his way to help resolve a keyfob issue we had with the car we purchased. Prompt to reply to texts and phone calls. Would highly recommend Went out of his way to help resolve a keyfob issue we had with the car we purchased. Prompt to reply to texts and phone calls. Would highly recommend him to buy a car from. Thanks Gene More
by Lam251980
Employees Worked With
October 26, 2022
Very impressed with the friendliness and knowledge of the individuals, Betsy and Steffon. Betsy was very helpful today in trying to explain the car to me . My questions were answered. Steffon was alwa individuals, Betsy and Steffon. Betsy was very helpful today in trying to explain the car to me . My questions were answered. Steffon was always kind and very willing to help in anyway. More
by shatrinity
October 20, 2022
Betsy was very thorough going over in detail the different aspects of my Forester that I did not understand.Explaining things I did not understand and answering stuff while making me comfortable. I different aspects of my Forester that I did not understand.Explaining things I did not understand and answering stuff while making me comfortable. I am a bit technically challenged. More
by f_clyde
October 16, 2022
I'm 75 years old and Matt is by far the best salesperson I have ever worked with at a car dealership. His communication skills are excellent as is is knowledge of Subaru cars. No pressure is a key to how I I have ever worked with at a car dealership. His communication skills are excellent as is is knowledge of Subaru cars. No pressure is a key to how I work with people and Matt did not pressure us in anyway. I came to him based on a recommendation from a friend of ours who has bought at least 3 cars from Falcone. More
by lakermm1965
Employees Worked With
Matt Bartelson
October 16, 2022
I was very pleased with Falcone. Never felt pressured to purchase anything. Everyone was friendly and kind. Never felt pressured to purchase anything. Everyone was friendly and kind. More
by laurie.highsmith
