Speedway Subaru Volkswagen

Betsy was a great help bringing us up to speed on all the features of our Subaru. We learned a great deal. Betsy is easy to understand, patient and anticipated needs. features of our Subaru. We learned a great deal. Betsy is easy to understand, patient and anticipated needs. More

Very fast, great experience, fleet vehicle pickup. She handled the transition from two different fleet vehicles smoothly. Thanks. She handled the transition from two different fleet vehicles smoothly. Thanks. More

The most wonderful place in the world. I enjoyed my experience with Katherine and Besty. I learned even more about my car today. Thank you! I enjoyed my experience with Katherine and Besty. I learned even more about my car today. Thank you! More

Betsy was very helpful in understanding all the electronic options on the Outback and helped me get started figuring out all the programs. Very helpful. electronic options on the Outback and helped me get started figuring out all the programs. Very helpful. More

This is my first time purchasing a Subaru and I’m very pleased with the quality and drivability of my Crosstrek. The dealership experience was very pleasant. They provided excellent customer service and w pleased with the quality and drivability of my Crosstrek. The dealership experience was very pleasant. They provided excellent customer service and were very low pressure. More

Outstanding sales and education on the Subaru Outback. Leaned more on the features I was not aware of in the instrument panel and the computer in the the dashboard. Leaned more on the features I was not aware of in the instrument panel and the computer in the the dashboard. More

The Love-Encore was great. I did a lot of research before I bought my Outback Wilderness, and I am a nerd who actually does read the owner's manual, but she was still able to I did a lot of research before I bought my Outback Wilderness, and I am a nerd who actually does read the owner's manual, but she was still able to show me a few features I didn;t know about. Plus, she told me about a few accessories and how to set stuff up that I didn't know about (I've already ran a charging cable from the back to keep it more out of the way than pluggin into the dash.) So far my whole experience truly no hassle shopping and and test drive to the Love-Encore has made this one of the best car buying experiences I've ever had. More

The Love-Encore follow up orientation was incredibly helpful! I was reminded of some important features and learned so much new information. Thank you for doing this! helpful! I was reminded of some important features and learned so much new information. Thank you for doing this! More

Awful experience. No integrity. Tried doubletalk. Didn't work..Falcons was honest. Not these guys. No integrity. Tried doubletalk. Didn't work..Falcons was honest. Not these guys. More

Bought a used car from this place and one week later the check engine light turns on. Called the dealership, left a voicemail did not call back until after 6 and was not able to return call because dealer w check engine light turns on. Called the dealership, left a voicemail did not call back until after 6 and was not able to return call because dealer was closed after 6. Called again Saturday morning and sent another voicemail, nobody called back till Monday morning and the lady said to bring the car in Wednesday morning and when I showed up on Wednesday then service consultant was very rude, acted like I didn't have an appointment, told me to sit in the waiting room while he tried to figure it out, waited 30 minutes in the waiting room, and then I had to go and ask the guy what was going on. He said they took the car back to check it and told me the Catalytic converter was on recall and to take it back to the Kia dealer took the car to the Kia dealer and the dealer said there was no recall on the Catalytic converter and then called speedway Subaru again and was sent to voicemail, by 4:30 no body called back so I went to the dealer. At the dealer I talked to the same rude service consultant he said all he knew about was Subaru and then walked away. Finally another person came out the office,I told him what was going on, he got the used car manager who basically told me the 3,000 mile warranty did not cover the part and there was nothing he could do and he walked away and I never saw him again. I asked another person to get the manager and the manager said his hands were tied because they were under new ownership but he would talk to the owner. He called me back the next day and said to take it to a shop they use and they would only charge me what they charged speedway Subaru. Went to the shop and the guy told me there is no special price, so if you like to be deceived and enjoy poor customer service please go to speedway Subaru. More