Speedway Subaru Volkswagen

Speedway Subaru Volkswagen responded

Hi Don, Thank you for sharing your experience! We're delighted to hear that Betsy was prepared and helpful in showing you the new options on your car. She takes pride in making sure every customer feels informed and confident, and we're thrilled she delivered that for you. If you have any other questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car, and welcome to the Speedway family!

Speedway Subaru Volkswagen responded

Thank you for sharing your experience! We're so glad we could make your car-buying process easy and stress-free, especially after your previous experience. It’s an honor to be part of this important step in your life, and we’re grateful for the opportunity to help. If you ever need anything down the road, our team is always here for you. Congratulations on your new vehicle!

Speedway Subaru Volkswagen responded

We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. At Speedway Subaru, we strive to provide transparent and efficient service to all of our customers, including those utilizing the Subaru College Grad Program. While the program offers great benefits, it does still require meeting certain approval criteria, which can vary based on individual circumstances. We apologize if there was any confusion or miscommunication during the process and for any delays in providing updates. Your feedback is invaluable, and we’ll use it to improve our processes and ensure clearer communication moving forward. If you’d like to discuss your experience further or if there’s anything we can do to assist, please don’t hesitate to reach out to us directly. We value the trust your family has placed in us in the past and hope to have the opportunity to restore your confidence in the future.

Speedway Subaru Volkswagen responded

Thank you so much for your kind words and loyalty over the years! We're thrilled to have had the opportunity to assist you with not just one, but three cars, and to support you in sales, service, and beyond. Your trust means the world to us, and we're here whenever you need us. Here's to many more years of driving happiness with Speedway!

Speedway Subaru Volkswagen responded

Thank you so much for the kind words! We're thrilled to hear that Betsy was able to provide such a helpful and informative experience during your visit. The Subaru Legacy is an incredible vehicle, and we're so glad Betsy could answer all your questions and highlight its amazing features. We appreciate you choosing Speedway Subaru and look forward to seeing you again. Enjoy your Legacy!

Speedway Subaru Volkswagen responded

Thank you for sharing your experience! We’re so glad to hear that Betsy made your new Subaru orientation such a positive one. She truly enjoys helping our customers get the most out of their vehicles, and we’ll be sure to share your kind words with her. If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy all the amazing features of your new Subaru, and welcome to the Speedway Subaru family!

Speedway Subaru Volkswagen responded

Thank you so much for your kind words! We’re thrilled to hear that your experience with us didn’t end at the purchase. At Speedway Subaru, we believe in building lasting relationships and ensuring you’re confident and excited about your vehicle. The Subaru Forester is packed with amazing features, and it’s wonderful to know our team has been there to help you explore all those "bells and whistles." If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re always here when you need us! Enjoy every moment with your Forester!

Speedway Subaru Volkswagen responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team made your experience so fantastic—it’s exactly what we strive for. Knowing that we played a part in your decision to buy another Subaru means the world to us. 🚗💙 If you ever have questions or need anything, we’re here to help. Enjoy every moment with your new Subaru, and welcome back to the Speedway Subaru family!

Speedway Subaru Volkswagen responded

Hi Jackie, Thank you for your amazing feedback about Betsy and the Speedway team! We couldn’t agree more—she’s truly one of the best. Her responsiveness, efficiency, and safety-first approach set her apart, and we’re so fortunate to have her as part of our team. It’s no surprise to us that she’s been such a great partner for the INFB Fleet drivers. Betsy’s dedication and exceptional care make her a standout, and your kind words are a wonderful reminder of the impact she has on her customers. We’ll be sure to share this with Betsy and continue celebrating her incredible work. Thank you for trusting us and for taking the time to share your experience!

Speedway Subaru Volkswagen responded

Hi, thanks so much for taking the time to write such a kind review! We take customer satisfaction very seriously here at Subaru and we have an amazing team! We're so glad we were able to help you with your brand new Subaru Crosstrek! Please let us know if we can help with anything in the future!