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Speedway Subaru Volkswagen
Indianapolis, IN
2,357 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,357 reviews
February 09, 2024
I have been with Jihnsin & Johnso 30+years and have picked up nearly as many courtesy drops of company cars. This was the absolute best experience I’ve ever had. 4 years ago I got a company Forester d picked up nearly as many courtesy drops of company cars. This was the absolute best experience I’ve ever had. 4 years ago I got a company Forester dropped at Flacone and it went well. However, it wasn’t memorable, but Betsy was memorable. She approached me with respect and a customer-focused attitude. She was polite and knowledgeable; and took ;25 minutes to chat about the feature of my new Outback and demonstrate some of its important features that I would need as a field sales representative. She developed such a quick rapport’ that she asked permission to hug rather than shake hands at the end of the transaction.. Outstanding customer relations. More
by pschmid4
Employees Worked With
February 09, 2024
Very informative. Really enjoyed Betsy! Learned a lot about my new Suburu. Loved the experience! Really enjoyed Betsy! Learned a lot about my new Suburu. Loved the experience! More
by maryannqb
February 07, 2024
Encore Delivery was very helpful. Betsy T. was patient and super knowledgeable. Great and valuable meeting. Well worth the time. Betsy T. was patient and super knowledgeable. Great and valuable meeting. Well worth the time. More
by dbwes
Employees Worked With
February 07, 2024
Very helpful and caring. Oh Great customer service, and very detailed. Would recommend to others Oh Great customer service, and very detailed. Would recommend to others More
by badodge
Employees Worked With
February 06, 2024
The entire buying experience with Ermir and Falcone was wonderful. Everyone was knowledgeable, helpful and very friendly. We received a fair trade for our old car and a good price for the new car. Look for wonderful. Everyone was knowledgeable, helpful and very friendly. We received a fair trade for our old car and a good price for the new car. Look forward to working with Ermir and Falcone for our next car!! More
by sheilasummers5
Employees Worked With
February 02, 2024
Betsy was wonderful! !! Took her time explaining everything about the new car. Would highly recommend. Great customer service. !! Took her time explaining everything about the new car. Would highly recommend. Great customer service. More
by kyle.mclochlin
Employees Worked With
February 02, 2024
Betsy was so helpful and knowledgeable. There were a lot of bells and whistles to the new car and she graciously took the time to walk through everything with me and also earmarked the manu There were a lot of bells and whistles to the new car and she graciously took the time to walk through everything with me and also earmarked the manual should I need to refer back to it. More
by amber.hart
Employees Worked With
February 01, 2024
A fantastic car buying experience! Steffon made the process incredibly easy and hassle-free! Highly recommend him and Falcone Automotive to anyone in the market for buying a new car. Steffon made the process incredibly easy and hassle-free! Highly recommend him and Falcone Automotive to anyone in the market for buying a new car. More
by Chris Henderson
Employees Worked With
February 01, 2024
I had a great experience with my Legacy walk through Betsy was very helpful and took the time to make sure I understood everything. Betsy was very helpful and took the time to make sure I understood everything. More
by Fishers Dad
January 30, 2024
Betsy was great, I was in and out within 10-15 minutes even in the rain! even in the rain! More
by mark.parsons
Employees Worked With
