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Speedway Subaru Volkswagen

Indianapolis, IN

4.9
2,368 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,368 reviews

February 13, 2016

Pleasant Experience I needed a new key made for my Subaru. Brady O'Cull was great to work with, even finding someone to have the key cut there in the service department More

by RMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2016 -

Speedway Subaru Volkswagen responded

Thanks for such an awesome review! I am glad that we were able to save you from another trip and you got everything done in one stop. I will pass the word on the Brady that you were very happy with his services. That is our goal to make sure everyone is comfortable and relaxed while waiting on their car, so thank you! Thanks again for the great review.

February 12, 2016

Always a wonderful experience I've taken my Jetta in for service several times, and I'm always amazed by staff there. Brady is very friendly and helpful, and he is always more than More

by alcoots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Pacey
Feb 12, 2016 -

Speedway Subaru Volkswagen responded

Thank you for such a wonderful review! I will make sure I pass the word along to Brady, I am sure he will appreciate this. We cannot wait to service your vehicle in the future! Thanks so much again!

February 12, 2016

Great Service Each time I have taken my car in for service I was in and out in about an hour. My car was always returned clean!! Great experience. Wouldn't service More

by NateBammann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Falcone, Tiffany Compton
Feb 12, 2016 -

Speedway Subaru Volkswagen responded

Thank you for this great review! I am happy to hear that we have a faithful, forever customer in you. People like you and reviews like this are what help our dealership grow in so many ways! Thanks again!

February 10, 2016

Friendly, Convenient and Efficient Falcone's Saab service exceeds my expectations by listening to my repair issues and solving them on the first visit. Brady O'Cull is always patient wi More

by stillsaabn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2016 -

Speedway Subaru Volkswagen responded

Thank you for such a wonderful review! I am happy to hear that your car was fixed in the same visit which you came to the dealership. We make sure here at Falcone Automotive that our service administrators are knowledgeable on all the services needed for peoples vehicles. They are always going to classes to make sure that they are up with the times! I will make sure I pass the word along to Brady, he will be pleased to hear this great review! Thank you again for taking time out of your day to post on our page!! Much appreciated!

February 09, 2016

Quick and painless. I have driven a subaru forrester for 10 years, best car by far I have ever driven. My mechanic offered to buy my forrester and I knew immediately I w More

by Lynn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lloyd
Feb 10, 2016 -

Speedway Subaru Volkswagen responded

Wow!! Thank you for this wonderful review!! I will definitely pass the good word along to Steve and Jon. We strive for perfection in customer service here at Falcone Automotive. I am happy to hear that you were able to get your new Crosstrek the day you called! Thank you again for this wonderful review. We look forward to assisting you and your new vehicle in the future!

February 05, 2016

Oil change and car wash Brady is super friendly and made my oil change so easy. I would definitely return because he and all the other staff I encountered were so friendly. More

by AbbyGallett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Speedway Subaru Volkswagen responded

Abby, we are happy to hear that you were pleased with your services with Brady here at Falcone Automotive! I am also glad that you enjoyed the snacks provided to the customers. We do our best to make sure all of our customers are comfortable while waiting for their cars. We appreciate you taking time out of your day and writing us a review on dealer rater!

February 05, 2016

Service One of the best service centers I have dealt with. They are wonderful!!! They always take such good care of me and my vehicle. I would recommend them More

by Bimwilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Lee-York
Feb 09, 2016 -

Speedway Subaru Volkswagen responded

Thank you very much for this review, we really appreciate it!! It is our job to make sure customers leave our dealership happy and satisfied. Thank you again!

February 05, 2016

Prestige service center Falcone Service center has the best customer service. They are willing to work around your schedule and assist you in any way they can. They even offe More

by Thunt107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Lee-York
Feb 05, 2016 -

Speedway Subaru Volkswagen responded

Thank you so much for such an awesome review!!! We like to make sure that our customers’ needs are taken care of when they come visit us here at Falcone. We look forward to servicing your car here in the future and thanks again for such an awesome review!

February 05, 2016

Oil change, breaks, and car wash I've had a few oil changes and other miscellaneous services done at Falcone. I always work with Brady O'Cull and he is extremely friendly, reliable, More

by Jkirkega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Speedway Subaru Volkswagen responded

I am pleased to hear that you had a wonderful and comfortable experience here at Falcone Automotive! Thank you for your returning service and being such a loyal customer. We appreciate you posting on our site, it helps our dealership grow in so many ways!

February 05, 2016

Above and Beyond! I simply cannot stop telling everyone I know to go Falcone and buy a Subaru. It's a great car, but the service at this dealer is THE BEST! I was just More

by Patisrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Pacey
Feb 09, 2016 -

Speedway Subaru Volkswagen responded

Thank you so much for taking the time and writing us such a wonderful review. It is reviews like yours that help our dealership grow. We love to make our customers feel like they are a part of the Falcone Automotive family and we do everything we can to make sure our customers are happy! I am pleased to hear that you had an outstanding experience while you were here getting your car serviced! I can't wait to spread the word through the whole dealership! Thank you again!

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