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Speedway Subaru Volkswagen

Indianapolis, IN

4.9
2,368 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,368 reviews

March 17, 2016

Falcone Volkswagen This was this easiest car buying experience we've ever had. All of the folks at Falcone made us feel like we were family! We will HIGHLY recommend Fal More

by 2016 VW Tiguan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Falcone, Bert Nickelsberg
Mar 22, 2016 -

Speedway Subaru Volkswagen responded

Thank you for the great review! It is our job at our dealership to make sure that every customer feels very comfortable and is treated like family when they come into our dealership!! Thanks again for the great review!

March 17, 2016

Fantastic Staff - Fantastic Service We're now on Subaru #3 with Falcone. The people and the serve is the reason we keep coming back. My salesman (Bert) deals with us straight and is very More

by dpluimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagen Feigert, Bert Nickelsberg
Mar 22, 2016 -

Speedway Subaru Volkswagen responded

Thank you very much for such an awesome review!! I am so happy to hear your faithfulness with us at Falcone Automotive! I will pass the word along to Bert he will be very pleased to see what a nice review you left for him! Bob does make a huge effort to speak to all of his customers and make sure that they are very comfortable with what they are buying!! Thank you again for the great review and we look forward to working with you in the future!

March 16, 2016

03/08/16 All staff at Falcone Volkswagen Subaru & Saab are always very professional and courteous. You are definitely treated as a member of their family. Fe More

by iu980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Lee-York, Meagen Feigert
Mar 16, 2016 -

Speedway Subaru Volkswagen responded

Thank you very much for such a nice review! It is very important to us to make sure that every customer is comfortable at our dealership and they feel no pressure at all!! Thanks again!

March 16, 2016

Great experience Tiffany Compton was great to work with! She was patient and did not get pushy. Once I figured out what I wanted, she found it quickly! I will definite More

by hdgrind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 16, 2016 -

Speedway Subaru Volkswagen responded

Thanks for great review about Tiffany! I am happy that she made the whole car buying experience for you easy and stress free!! I will make sure to pass the word along to her! Thank you again, and we look forward to working with you in the future!

March 11, 2016

Exceeded Expectations! Bert Nickelsberg went out of his way to be helpful. We first started talking to Bert in 2014 about replacing our well used 1997 Jeep Grand Cherokee More

by KENT3.6R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper the dog, Bert Nickelsberg
Mar 11, 2016 -

Speedway Subaru Volkswagen responded

Thank you very much for that awesome review!! It is our job to make sure that you feel totally comfortable before you purchase your new vehicle! I am glad everything went smooth sailing in your experience here at Falcone Automotive. Reviews like yours are the ones that make our dealership blossom! I will be sure to pass the word along to Bert, Jon & Cooper Thank you again, we look forward to working with you in the future!!

March 11, 2016

Excellence!!! Excellent, low key, honest sales help with my new car purchase. Questions were answered patiently, promptly, and accurately with no pressure to decide More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Nickelsberg
Mar 11, 2016 -

Speedway Subaru Volkswagen responded

Thank you for such a wonderful review!! It is our job to try and make the car buying experience go as smoothly as possible, and I glad that we did that for you!! I will be sure to pass the word along to Bert and Jon, they will be pleased to hear about your excellent car buying experience!! Thanks again for the review! We look forward to working with you in the future!

March 07, 2016

Excellent Service I worked with Tiffany Compton. She was very knowledgeable and answered all my questions. I had a great experience with my Jetta and would definitely r More

by Erin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 09, 2016 -

Speedway Subaru Volkswagen responded

Thank you for such a great review. I will be sure to pass this review along to Tiffany. We hope to work with you in the future! Thanks again.

March 05, 2016

The quickest, easiest car purchase I have ever made! Tiffany was awesome from start to finish! When I looked at my car online, she was quick to call me back and explain all of my financing options. She a More

by Quirkmk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase , Tiffany Compton
Mar 09, 2016 -

Speedway Subaru Volkswagen responded

Thank you for such a great review! I am happy to hear that Tiffany took great care of you while you were car shopping, which is the most important part of the whole experience. You need a Sales Consultant you can trust and I am glad we could offer you that. We can't wait to work with you in the future! Thank you again.

March 04, 2016

Falcone employees treat you like family, not a number. One Crosstrek is white... The other is blue... We were treated so well... We just HAD to buy two! Just cant beat the Falcone dealership. Bud & Va More

by Bud & Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Falcone, Moe Abbasi, Chase Falcone, Steve Lloyd
Mar 09, 2016 -

Speedway Subaru Volkswagen responded

This was one of the sweetest reviews we have had! Very creative and thoughtful, THANK YOU! I am so happy that you had such a positive experience here at Falcone Automotive with Steve. We cannot wait to work with you in the future! Thanks again.

March 03, 2016

Oustanding service by Falcone Outstanding service, problem identified and remedied quick and efficiently. Steve H is outstanding tech, highly recommended. The waiting area is won More

by Heather W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2016 -

Speedway Subaru Volkswagen responded

Thank you so very much for your wonderful review! I am happy to hear that you were comfortable while waiting for your vehicle and were able to get some work done! It is our job to make sure customers come back to us with the customer service and the cleanliness of our dealership! We thank you for noticing. Thank you again for such a great review, and we look forward to working with you in the future!

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