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Speedway Subaru Volkswagen

Indianapolis, IN

4.9
2,368 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,368 reviews

April 07, 2016

An honest service and collision center Twice now Falcone has gone beyond standard professional expectations--once in the service center and once in the collision center. This opinion is ba More

by Amnesiac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Ford
Apr 08, 2016 -

Speedway Subaru Volkswagen responded

Thank you so much for the great review! It is true that our team will do their best to make sure our customers are fully satisfied, so we're glad that your experience went fantastic. We look forward to seeing you again!

April 07, 2016

These people are beyond great! Cannot say enough about the good people at Falcone. I recently purchased my 8th Subaru from an out of state dealership due to the unavailability of a More

by Jeffrey Gummere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Falcone, Meagen Feigert, John Franks
Apr 08, 2016 -

Speedway Subaru Volkswagen responded

Wow! It's so wonderful to hear when our longtime customers provide us their feedback on the exceptional work of our team. The team is always happy to pull through for you, no matter the circumstances, Jeffrey, and we definitely appreciate the wonderful feedback you provided. Thank you and we're glad to see that your Subaru is now fully taken care of.

March 31, 2016

Outstanding experience! I would like to share one of the most positive car experiences I have ever had. It is rare today to find an individual as dedicated and knowledgeable More

by Jimashby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 31, 2016 -

Speedway Subaru Volkswagen responded

Thank you for the great comments, Jim! When it comes to providing an exceptional customer experience, Tiffany definitely has it down pat. She'll listen to the concerns and needs of our guests and see that they are considered during the car shopping experience. Congratulations on your fourth purchase and thank you for being a part of the Falcone family!

March 30, 2016

Bert is Amazing! Bert and Moe and Mr. Falcone were all so friendly and helpful. Everyone we encountered was professional and down-to-earth. We never once felt like we More

by alternadork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Nickelsberg, Moe Abbasi
Apr 01, 2016 -

Speedway Subaru Volkswagen responded

You're very welcome! Our team really takes care to ensure that our guests are provided with the proper materials and resources to make their experience as great as possible. Your comfort during the process is our highest priority and we're glad that you had such an excellent time. Congratulations on your new car and thank you for your review!

March 28, 2016

Bradys Awesome service My service experience was excellent. I wouldn't go anywhere else for my service. The whole service department is very pleasant, kind and definitely ve More

by stacey2383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Speedway Subaru Volkswagen responded

Thank you so much! We're very proud to have our customers experience an excellent service visit and we appreciate your wonderful feedback. We look forward to seeing you again!

March 26, 2016

Excellent dealership, Friendly staff!! I was sent to Falcon by a good friend of mine and turned out I bought my wife a new car. Great people, great service. The process went smooth and pret More

by Mark Pratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 28, 2016 -

Speedway Subaru Volkswagen responded

Thank you Matt for such a wonderful review! I am glad Tiffany made the car buying experience so easy and stress free for you! It is always nice to develop a positive relationship with your salesman! I will pass the word along to Tiffany and we look forward to working with you in the future! Thanks again!

March 25, 2016

Excellent Sales Girl buying a car has been less than pleasant in my 45 years until I had Tiffany sell me my beautiful Bug!! She was very friendly & professional!! the proc More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 28, 2016 -

Speedway Subaru Volkswagen responded

Wow! What a great review you left for Tiffany, I will be sure to pass on the good word. I am happy you are loving your bug and we look forward to working with you in the future!

March 25, 2016

Another Win !! Just swapped out my GLI for a brand new one! Tiffany was awesome as always. Couldn't be happier. Was looking at another brand but Tiffany got me a dea More

by BobbyD983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 28, 2016 -

Speedway Subaru Volkswagen responded

Thank you for your review!! I am glad that Tiffany got you a great deal and that you decided to stick with Volkswagen! Thanks again!

March 25, 2016

Tiffany's Awesome Service Tiffany is off the charts with customer service.this is the best sales experience I've ever had. She is knowledgeable,professional and just a pleasant More

by Tiffs review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 28, 2016 -

Speedway Subaru Volkswagen responded

Thank you for such a wonderful review on Tiffany! She is a hard worker and does whatever it takes to make sure her customers are happy! I will be sure to pass the word along to her. Thanks again!

March 24, 2016

Great experience with Tiffany Compton!!! I've bought several cars and always dread the car buying thing. Tiffany put me at ease, explained everything about the car and the process. She expl More

by vwluv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 24, 2016 -

Speedway Subaru Volkswagen responded

Thank You for such a wonderful review! It means a lot to us that you can trust us and I am so happy that Tiffany made the car buying experience pleasant for you. I would have to agree most car salesmen act like they are up to something and only have their best interest at hand but here at Falcone we cherish our customers and will do anything to make them feel comfortable during the whole process. Thank you again for your review! We look forward to working with you in the future!

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