Speedway Subaru Volkswagen

Great service and test drive experience Everyone is friendly and helpful. I left Steve know I was interested in looking at a new car but my salesman had retried. He spoke w/John and then we Everyone is friendly and helpful. I left Steve know I was interested in looking at a new car but my salesman had retried. He spoke w/John and then we met. I was able to test drive a new car and there was no pressure to purchase today or make a deal....one of the things I love about this dealership! This will be the 4th car we lease or purchase from this dealership. Thank you! Steve kept me appraised along the way about the time it would take for my service. Great service all around! More

Review - service visit 1/16/17 As usual, Steve provided good communication about what to expect and how much it would cost before taking the car in. I appreciate the feedback and ho As usual, Steve provided good communication about what to expect and how much it would cost before taking the car in. I appreciate the feedback and honesty. Keep up the good work! More

Excellent and efficient service I always get great service and in the time expected. I was told my appointment would take about an hour and twenty minutes and that's how long it took I always get great service and in the time expected. I was told my appointment would take about an hour and twenty minutes and that's how long it took. Love supporting a local family run business too. Keep up the excellent work! More

Always Professional and Friendly! As always, everyone is very personable and knows most every customer by name and car. Service was explained ahead of time and in terms I can understan As always, everyone is very personable and knows most every customer by name and car. Service was explained ahead of time and in terms I can understand. Brady rocks! More

Wheel Repair Your dealership was able to work me in on Monday afternoon, January 1st. I had a flat tire over the weekend, which was fixed at a local place, but it Your dealership was able to work me in on Monday afternoon, January 1st. I had a flat tire over the weekend, which was fixed at a local place, but it stripped the threads on several bolts. As a result, one of my wheels did not have enough lug nuts. Your dealership was able to work me in that Monday, and repair/replace the stripped threads, so now i have a safe wheel and safe car. It was a huge relief to have someone reliable fix my car. We prefer to only have the dealership work on our car, because they know the ins and outs of Subaru's. Thank you! More

Awesome place Fantastic, no BS service. I will definitely bring my car back here and will highly recommend the shop to other Subaru owners. Excellent operations at Fantastic, no BS service. I will definitely bring my car back here and will highly recommend the shop to other Subaru owners. Excellent operations at Falcone. More

Easy to see customer service is their top priority John was really great to work with. My fiance had some somewhat difficult requirements in that she wanted some creature comforts normally found in mor John was really great to work with. My fiance had some somewhat difficult requirements in that she wanted some creature comforts normally found in more expensive models but didn't want her monthly payment to be much more than $250. We were upside down on her Fiat that we traded in and received an offer consistent with what we had found online evaluating the value ourselves. While John was helping us, Bob Falcone pulled us aside and he actually ran through the numbers with us. He helped us compare a lease vs. buying a pre-owned. Even though the car hadn't been detailed yet, we were allowed to see it before leaving on Saturday. At no point did we feel any pressure to make an immediate purchase. Given we were at the dealership primarily to drop my car off for service it was refreshing to get that much attention from the sales team. We ended up getting a very fair price on a 2014 Jetta with plenty of features. The sales team was very honest with us and it was much appreciated. I've spoken a bit with Ryan from the service department and he has been very polite and professional as well. They allowed us to put a fully-refundable deposit down on a car to get first-right-of-refusal in case someone else came in the look at the car between our Saturday visit and whenever we made a decision. John was able to meet with us after we discussed the purchase and we ended up buying the Jetta. The service didn't stop after we signed and left either. John made sure I had a loaner with my car still in the shop and has made sure that my fiance is happy with the Jetta. He asked her to make a list of any problems she finds so that they can make sure to take care of it under the warranty. I would 100% recommend this dealership for anyone looking for a Subaru or a VW. The whole experience was low pressure and everyone was very friendly (but not in the weird sales-guy way). More

Good ending to a bad day With short notice, I had my car towed into the shop after losing a tire to a pothole on I-65. Matt Bartelson treated me like a longtime regular, even With short notice, I had my car towed into the shop after losing a tire to a pothole on I-65. Matt Bartelson treated me like a longtime regular, even though I had just bought my first car from Falcone only two weeks earlier. He got my car into a bay quickly, made sure the accident had caused no other damage than the tire and got me on my way in a surprisingly short time. Everything was explained clearly. This was an excellent experience. More

Excellent service. Your employees are great and friendly and well prepared. Mr. Steve is a great person with tremendous kindness and knowledge about what needs to be done once you explain to him what the proble well prepared. Mr. Steve is a great person with tremendous kindness and knowledge about what needs to be done once you explain to him what the problem is. More

Excellent service It was my first service with my first subaru. Everyone was very friendly and explained everything that was to be done. I was in between the 6000 mile It was my first service with my first subaru. Everyone was very friendly and explained everything that was to be done. I was in between the 6000 mile service. They actually told me to wait on tire rotation because it wasn't neccessary this early. I absolutely loved the poster with everyone's pets! Great place great people! More