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Speedway Subaru Volkswagen

Indianapolis, IN

4.9
2,368 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,368 reviews

April 08, 2017

Perfect place for buying a new (to me) car I had a great experience with Falcone - I had been looking for a car for almost a month and we checked Falcone right before I was about to buy at a di More

by Lauren E. S. Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lloyd
April 05, 2017

service dept falcone subaru I have a 2015 Subaru Crosstrek - I use the Falcone service dept on a regular basis for the following reasons: 1. They are super nice and helpful 2. Th More

by marianne beck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Nickelsberg
March 28, 2017

Awesome place and people! My wife and I just bought our second Subaru from here and my parents are on their 3rd. These guys at Falcons know what customer service is, nicest, mo More

by Barney07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Poynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Weinbrecht
March 24, 2017

New outback purchase When we decided to investigate the purchase of an Outback Alex was extremely helpful in providing low mileage and new vehicles for our consideration. More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Moffett
March 07, 2017

A Great Experience with Great People I really appreciated how you worked me into your schedule. And the speed at which you did the work was great. I intend to have your body shop fix some More

by pastorchuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Ford
March 03, 2017

ID10T error on the driver My main issue was "driver error". Matt got me in and taken care of, though, and was understanding and helpful. Much appreciated. Your service dept. is More

by caligulabill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bartelson
March 03, 2017

1st owner of a VW Found the used bug the wife wanted for her birthday! No presure salesmen. Bob falcone actualy came to chat with us for 20min. All questions answered. More

by Iksnay
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fitzgerald (Fitz), Moe Abbasi
February 28, 2017

Try the rest, then go to Falcone. No back and forth with another person over your price. Relaxed. No pressure. Subaru Outback sells itself. Bert was my associate. Awesome experience. T More

by Janetb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Falcone. , Bert Nickelsberg
February 20, 2017

Exceptional service Had a small issue with the heating system. Service took care of the issue while I waited and applied my warranty seemlessly! This dealership is truly More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bartelson
Feb 21, 2017 -

Speedway Subaru Volkswagen responded

Thank you so much for your continued support of our dealership, Rick! We're glad our team was able to get you all taken care of once again during your recent visit and we hope you'll keep coming in to see us whenever you need anything for your vehicles. Thanks again!

February 07, 2017

Thanks for taking care of me as well as my car Falcone Volkswagen always provides a comfortable place to work while I wait, takes good care of me and my car, and even cleaned it before sending me o More

by James McGrath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
name not known
Feb 09, 2017 -

Speedway Subaru Volkswagen responded

James, that's amazing! We're so glad that our staff provided you with a great service experience. Please don't hesitate to give us a call if there is anything else we can do for you!

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