Speedway Subaru Volkswagen

Lowball offer and curt treatment Hour-long wait to have trade-in vehicle assessed, coupled with no handshake from the sales manager once he finally got around to me. Offer on my trad Hour-long wait to have trade-in vehicle assessed, coupled with no handshake from the sales manager once he finally got around to me. Offer on my trade was significantly below blue book ($2,500 lower than what I ultimately traded it in for and $3,000 lower than a wholesaler). Overall, just a curt, “don’t have time for this” vibe. I was treated much better at one of their competitors. Coming from a family-owned sales business, I do not recommend them for new or used sales. More

Amazing service! I was in a minor accident a couple weeks ago, and I called Falcone Collision the next morning. I purchased my vehicle from Falcone a little over a yea I was in a minor accident a couple weeks ago, and I called Falcone Collision the next morning. I purchased my vehicle from Falcone a little over a year ago and had a wonderful purchase experience as well. Falcone Collision was amazing and so helpful throughout the whole process. They prepared my quote quickly, worked with my insurance company, and were able to repair the damage and get my car back to me in no time!! It looks like new! The customer service there is always the best. I highly recommend Falcone to anyone and everyone!! Thank you!!! More

Makes me feel like I'm their favorite customer Brought my wife's car in for routine maintenance and to investigate a strange noise coming from the engine compartment at idle. The car needed to be k Brought my wife's car in for routine maintenance and to investigate a strange noise coming from the engine compartment at idle. The car needed to be kept overnight to complete the diagnosis and repair. They provided me with a free loaner vehicle. The following day the source of the strange noise was determined. A small leak in a hose that connects to the power steering fluid pump caused the problem. The power steering pump needed replacement, along with the leaky hose. The car is out of warranty, but due to the mileage not being that great on the car, I wasn't charged for the power steering fluid pump. What a great surprise!! This is a great dealership. Every employee I encounter makes me feel like I'm their favorite customer. More

Regular Maintenance I own a Subaru Forester that I purchased in Sept 2016. I love this car! Just brought it in for maintenance. I have had zero problems with it. I wa I own a Subaru Forester that I purchased in Sept 2016. I love this car! Just brought it in for maintenance. I have had zero problems with it. I waited for it to be done and was there only 1 hour. The staff at Falcone are very nice and courteous. Brady helped me today. Highly recommend them. More

Loved our experience leasing a VW Atlas We drove 2 hours to lease our Atlas - and our experience was well worth the drive! Thank you, Alex, for explaining all the buttons and options. You ma We drove 2 hours to lease our Atlas - and our experience was well worth the drive! Thank you, Alex, for explaining all the buttons and options. You made this an easy decision for us! Moe made the financing process seem quite simple and quick! We’ve had our Atlas for 6 months now and we absolutely love it, and our experience at Falcone! More

Purchase of new 2018 Passat 2018 Passat sale was great. Steve Lloyd and Jonathan Wilson were very efficient, great guys to talk to. They had the answers to any questions I had. 2018 Passat sale was great. Steve Lloyd and Jonathan Wilson were very efficient, great guys to talk to. They had the answers to any questions I had. Steve went over the Passat's features at the end which was very helpful. Chase who worked with my old neighbor Jim Curry to price the car was busy but made time to introduce himself and talk to me before we finished things up. I really liked your sales people, Steve, Jonathan, and Chase with whom I had contact. I am very satisfied with the Passat price and trade in value you offered me for my Highlander. My experience at your dealership was extremely positive. I've purchased three cars through Jim; each time having a good experience has been the case, partly because of him, and I believe partly because of the people with whom he chooses to work. Good, solid sales people, thanks, and looking forward to driving my Passat. More

Service Experience I brought in my 2012 VW CC for a couple diagnostic services in order to find the problem. Falcone systematically worked through the components and nar I brought in my 2012 VW CC for a couple diagnostic services in order to find the problem. Falcone systematically worked through the components and narrowed it down to the turbocharger. They worked with me each step of the way and provided useful information in terms that I was able to understand. They were very helpful in scheduling and making sure I had transportation while my car was being serviced. I had a great experience with their service team and highly recommend them. More

Definitely a great car buying experience! This is my third car buying experience at Falcone Automotive and it just gets better every time! My new 2018 WRX was ready to as soon as I arrived. This is my third car buying experience at Falcone Automotive and it just gets better every time! My new 2018 WRX was ready to as soon as I arrived. Alex gave me a quick overview of the vehicle while Moe promptly and accurately completed the purchase. From driving up to the dealership with my trade-in vehicle to driving off with the WRX was just over an hour. Fast, friendly, and professional service as always! Being a three-time customer with Falcone Automotive, I can honestly say that their stellar reputation is well deserved. Great job everyone and I hope to be back again for my next auto purchase. ***Highly recommended*** More

The whole service dept is great! had the best experience of a lifetime at Falcone. I came in for an air bag replacement and expected just to be seated and wait. Two men sitting at the had the best experience of a lifetime at Falcone. I came in for an air bag replacement and expected just to be seated and wait. Two men sitting at the service counter, all smiles. Dylan Mannon assisted me. From start to finish he was very professional, kind and kept me updated on time and progress. He asked if I wanted my car washed after servicing and just couldn't turn that down. Almost didn't notice my car when done. Absolutely beautiful! Going to have it detailed soon. The care for my car, the care I felt has a customer, was just outstanding! The donuts and chips were a nice bonus but the feeling of being important is priceless. Thank you so much. More

Genuine and carefree! I have known Alex Moffett for many years. He has made the car leasing and buying process very carefree and effortless on my part twice now. Every memb I have known Alex Moffett for many years. He has made the car leasing and buying process very carefree and effortless on my part twice now. Every member of the Falcone staff is very professional and helpful and I will continue to do business with them. I will definitely recommend friends and family in the future More