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Speedway Subaru Volkswagen

Indianapolis, IN

4.9
2,370 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,370 reviews

June 01, 2018

Excellent service! This was my first time buying a car. From the beginning to the end, Matt was amazing. I received excellent customer service that I wasn’t expecting M More

by cpsh4653!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bartelson
June 01, 2018

Love My Subaru Fuel efficient, roomy, comfortable, top safety awards, low maintenance, AWD, second one I have owned, feel safe in this Subaru Impreza. Bluetooth sync More

by bnsyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Lee-York, Jack Ford, Angela Pacey
May 23, 2018

Easy Car Purchase I purchased a 2018 Legacy 3.6R Limited. The car I wanted was not in stock, but Gene found one and quoted me a no-hassle price that beat another dealer More

by just Ted
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

Car purchase for our 16 year old Fresh off a purchase of a new Subaru just a few months ago we returned to Falcone to purchase a car for our 16 year old daughter. Every parent wants t More

by nwhite1196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Abbasi, Alex Moffett
May 22, 2018

Did what they said they would do I had a rear seat belt that wasn't working quite correctly. The dealer scheduled the car and ordered the part without complication. The dealer replace More

by GroovyCounsel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

Service I brought my 2012 VW CC in for quite a substantial service. Falcone took great care of not only my car with the fixes but also catered to me in the pr More

by Zsnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darcy Snyder, Chase Falcone, Shelby Lee-York, Jack Ford
May 14, 2018

Very bad service experience. Very bad service experience here. I have my car serviced at Falcone Volkswagen for more than 4 years. Their oil and filter change service is good. But More

by Yefeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Halloran
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Speedway Subaru Volkswagen responded

Customer service is our top priority and we pride ourselves on being transparent in every department. Per customer’s request, we provided diagnostic services and a repair estimate based off Volkswagen MSRP and professional expertise. In this case, customer selected to pass on recommended repairs.

May 13, 2018

Wonderful! Our experience at Falcone was excellent! I am pretty indecisive at times and our salesperson Tiffany Compton was patient and excellent to work with! More

by Joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Compton
May 03, 2018

Very Happy! One of the best new car buying/leasing experiences I have ever had. Had done some comparison shopping prior to contacting Falcone and the difference/i More

by canjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Poynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Abbasi
May 03, 2018

on time The part I ordered arrived in the time frame I was quoted. They got me scheduled the same day it arrived. Best of all, the service was completed in le More

by Serbian67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t catch his name but he was a young man working the service desk 5/2/18., Mike Pond
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