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Speedway Subaru Volkswagen
Indianapolis, IN
2,370 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,370 reviews
June 07, 2018
Best experience for car purchase Matt was great at helping me select my Subaru CrossTrek vehicle. Was originally going to head to Subaru dealership next to the Subaru plant in Lafayet Matt was great at helping me select my Subaru CrossTrek vehicle. Was originally going to head to Subaru dealership next to the Subaru plant in Lafayette. Was warned by family member who works at the plant of extremely long service times. As an alternate decided to go to Falcone first. Did not need to check out a 2nd dealership, loved the no pressure sales and no dealership fees. I went in one week getting details on various packages with prices and was told I was free to check out other dealerships. Contacted Matt three days later for a vehicle and it was ready for pickup the next Saturday. More
by matth87
Employees Worked With
Matt Bartelson, Moe Abbasi
June 06, 2018
Great experience buying a new VW Nick was great in helping me find the VW GTI in the color and trim that my son and I wanted. We had some very specific requirements and Nick did not d Nick was great in helping me find the VW GTI in the color and trim that my son and I wanted. We had some very specific requirements and Nick did not dissapoint. He went out of his way to find what we wanted and delivered as promised. I would definitely recommend Nick to anyone looking to buy a VW or Subaru. More
by Panamageorge
June 06, 2018
The Awesome Steve Steve is one of the nicest, friendliest, most helpful VW employees I've ever dealt with. And that includes Los Angeles, NYC and Las Vegas. He goes out Steve is one of the nicest, friendliest, most helpful VW employees I've ever dealt with. And that includes Los Angeles, NYC and Las Vegas. He goes out of his way to make sure you understand everything. Awesome guy. More
by PaulL
Employees Worked With
June 05, 2018
Quick and Reliable Historically, and as I'm sure most people experience, I have never walked out of a service center feeling confident about the service and customer ser Historically, and as I'm sure most people experience, I have never walked out of a service center feeling confident about the service and customer service I received. At Falcone, with Shelby leading the way, I never question my service plan and have confidence in the fact that what's best for me and my vehicle is top priority to her and her team. More
by akdubz53
Employees Worked With
Other Employees :
Chase Falcone, Tiffany Compton, Shelby Lee-York, Moe Abbasi
June 05, 2018
Simply The Best Where do I even begin, this girl is on fire daily. She works HARD to get the best deal for you. She listens, she communicates, stays in touch, conside Where do I even begin, this girl is on fire daily. She works HARD to get the best deal for you. She listens, she communicates, stays in touch, considers your thoughts/opinions, is always smiling/laughing. Forget those stereotypical ideations of what a sales person is supposed to be like, she breaks the mold. Please do yourself a favor and see her when you're ready to buy! Thank you for all of your help every time Tiffany! More
by akdubz53
Employees Worked With
Other Employees :
Chase Falcone, Tiffany Compton, Shelby Lee-York, Steve Lloyd , Moe Abbasi
June 04, 2018
Quick, easy and honest experience. From the first day I walked into the dealership, Matt was very honest with pricing and rates. It was never a sales pitch or dishonest, it was a friend From the first day I walked into the dealership, Matt was very honest with pricing and rates. It was never a sales pitch or dishonest, it was a friendly helpful environment. I did shop around not only at other makes and model dealers but also other Subaru dealers. Falcone, by far, outperformed them all in customer satisfaction and experience. I'm completely satisfied that I decided to make this purchase with this dealer. I love my new car. More
by Andrea
Employees Worked With
Matt Bartelson
June 03, 2018
Great customer service Great customer service, friendly staff, and accommodating waiting area. Alex was friendly and knowledgeable while being very efficient as well. If you Great customer service, friendly staff, and accommodating waiting area. Alex was friendly and knowledgeable while being very efficient as well. If you want to be treated with honesty and respect and don't like wasting your time, this is the place to go. More
by LyndseyDavis
Employees Worked With
Moe Abbasi, Alex Moffett
June 03, 2018
Great Experience We purchased this car for my granddaughter. I have never had such a great experience purchasing a vehicle. Mr. Falcone was very concerned about puttin We purchased this car for my granddaughter. I have never had such a great experience purchasing a vehicle. Mr. Falcone was very concerned about putting my granddaughter in a vehicle that would be safe for her. Tiffany was amazing! Making sure the car was fully serviced, touched up and clean! I have told many people we will be going back to purchase a car for ourselves. Thank-you! More
by joeyrip
Employees Worked With
Tiffany Compton
June 01, 2018
Falcone Rocks! Your staff is simply amazing. I love my Subaru Crosstrek and my service experiences have been perfect Thank you for all you do and for selling QUALI Your staff is simply amazing. I love my Subaru Crosstrek and my service experiences have been perfect Thank you for all you do and for selling QUALITY products. I will be sending another referral to buy a car your way. This will be 2 people that have bought your cars based on my referral!! I also plan to buy a car from you for my daughter when she graduates College. More
by Andrea Guisbert-Williams
Employees Worked With
bought the car from Bert. I don't recall my service rep's name, but he was fantastic., Bert Nickelsberg
June 01, 2018
Our experience was amazing and extremely efficient! Bob Falcone was extremely helpful, friendly, dedicated and effective during our recent VW experience. His patience in allowing us to test drive multip Bob Falcone was extremely helpful, friendly, dedicated and effective during our recent VW experience. His patience in allowing us to test drive multiple cars was noted in order to find the best fit for us. The dealership teamwork involved in the entire buying experience was amazing and made for an efficient purchasing process. Moe was also very helpful to help us close the deal! Falcone automotive is highly recommended for their commitment, passion and extraordinary customer service. More
by Rheaproc
Employees Worked With
Bob falcone, Darcy Snyder, Steve Lloyd , Moe Abbasi
