Speedway Subaru Volkswagen

Outstanding Performance Compared To Other Dealers My Car Buying Experience: I had done my due diligence and checked out other dealers. They told me they did not have any inventory on what I wanted My Car Buying Experience: I had done my due diligence and checked out other dealers. They told me they did not have any inventory on what I wanted and Subaru's were selling just that fast. Their prices were high and they told me they are not very negotiable. That told me I really did not want to do business with them. I even checked out a dealer I have purchased now 3 cars with and they had 1 used Subaru that turned out to not what I really wanted. They though were not willing to work with me on getting me in that car. I called Falcone and got in touch with Alex Moffitt. I told Alex what I wanted and right away he had options. He promptly sent me an email with options. Ironically the other dealer finally sent me an email on a car I told them I did not want a day late. Alex and I talked further and I came to look at cars and some options. We came to a conclusion on the car purchase that I think was fair for both of us. Falcone stands behind the no hassle program. I feel like they wanted to do business with me and not act like they were so stand offish and too good to make me feel like a customer. I am in sales and they treated me like I treat my customers. I will recommend future clients to Alex. More

Professional and Trustworthy I brought in my 2010 Volkswagen Jetta to assess a rattling steering wheel. The staff was outstanding from start to finish. They explained the issues a I brought in my 2010 Volkswagen Jetta to assess a rattling steering wheel. The staff was outstanding from start to finish. They explained the issues and gave me options on how to proceed. I will never take my car for service anywhere else! More

Fast, Courteous, Honest My Beetle had an emergency. Steve Halloran and the rest of the service team were crazy busy. Steve not only helped me with my car's issue, but found t My Beetle had an emergency. Steve Halloran and the rest of the service team were crazy busy. Steve not only helped me with my car's issue, but found the time to find me alternate transport. Through it all, Steve and everyone else were attentive, courteous, and willing to help. I never feel, when completing these surveys, that I give a true picture of how very much I appreciate the service team. Their help, consideration, and honesty makes me fully confident in my vehicle maintenance needs. As long as I am buying cars, I will buy them from Falcone. More

Amazing Tiffany was great. It was nice not to feel pressured our descended upon. We were allowed to peruse without feeling rushed. She is among the two best c Tiffany was great. It was nice not to feel pressured our descended upon. We were allowed to peruse without feeling rushed. She is among the two best car sales personnel I've ever encountered. I am glad we arrived at just the right time! Mo was amazing as well. We had an exceptional experience. More

'Put-at-ease' Purchase Experience My wife and I purchased a 2019 Impreza Base Hatchback model in Crimson Red after her vehicle was totaled in an accident. We were very pleased with the My wife and I purchased a 2019 Impreza Base Hatchback model in Crimson Red after her vehicle was totaled in an accident. We were very pleased with the purchase experience with Alex O'Cull and Moe Abbasi the finance manager. Buying from Falcone was the most efficient and easy process I have ever gone through. Alex was quick to respond to my emails and questions, and I liked how he did not once make us feel pressured into looking into more expensive options since we knew going in that we wanted a base model; it didn't feel like I was talking to a salesman but someone that was just trying to help us out. I have been put off in the past at other dealerships that try too hard to sell their product and try to talk you into expensive options and trim levels. I get the fact that salesmen/women are trying to make a living, but appreciate how Alex was being straight with us. I have already given his business card out to a work colleague who is in the market for a Subaru. Thanks Falcone, Alex, and Moe for helping us out! More

Excellent service! I had a wonderfully breezy experience buying my Subara from Justin P. at Falcone. Justin procured the make/model/color I wanted, helped me through eve I had a wonderfully breezy experience buying my Subara from Justin P. at Falcone. Justin procured the make/model/color I wanted, helped me through every step up the purchasing process, and took the time to explain every feature in the vehicle. More

16th Street Blues ... as in Blue Subarus. I am very happy with my purchase at Falcone Subaru. Likewise, the service was excellent. Matt Bartelston, rather than usin ... as in Blue Subarus. I am very happy with my purchase at Falcone Subaru. Likewise, the service was excellent. Matt Bartelston, rather than using the stereotypical strong-arm dealership tactics, endured my ignorance, endless, barrage of questions and multiple visits (about three before my purchase), showed me multiple finance options and scenarios, and, finally, made the phone calls and the trade to secure me the vehicle I wanted: A Midnight Blue Subaru Legacy Premium with a sunroof. When a Blue Moon over Indiana shines through my sunroof on a moonlight drive through Broadripple, Bloomington, or even the strangest corners of Muncie, fond memories of Falcone Subaru will be with me for the journey. More

Most Awesome Dealership By far the best dealership I've ever worked with. We love our new Subaru Ascent. It was great working with Tiffany, Gary, Nick and Moe! Awesome com By far the best dealership I've ever worked with. We love our new Subaru Ascent. It was great working with Tiffany, Gary, Nick and Moe! Awesome communication during the waiting process. The most hassle free purchase I've ever had and I'm 48. Look forward to being part of the Falcone car experience for the long term. I say this with honestly, will not buy another car from any other dealer! More

Another great experience at Falcone Subaru. Justin Pointer, our salesperson, made our experience buying our new Subaru very easy. His communication with us was amazing as he located and made s Justin Pointer, our salesperson, made our experience buying our new Subaru very easy. His communication with us was amazing as he located and made sure the exact vehicle we wanted was delivered to us. He made sure all our questions were answered when he delivered us the exact vehicle we wanted. Jeff the finance manager made the paperwork simple and quick. He explained all our options but did not pressure us to purchase anything we were not wanting or prepared to purchase. Overall the reason we have returned to Falcone Subaru to purchase our third new Subaru is because of the way we are treated at the this dealer while buying our new vehicle. More

New '19 Crossktrek Justin did a fantastic job finding a great '19 Crosstrek. He's incredibly knowledgeable on his subject matter and was able to answer every question I Justin did a fantastic job finding a great '19 Crosstrek. He's incredibly knowledgeable on his subject matter and was able to answer every question I could come up with. Really nice guy! Super happy with the car and I'm looking forward to working with Falcone in years to come. More