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Speedway Subaru Volkswagen

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.9
2,372 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,372 reviews

January 28, 2025

Excellent dealership to work with, knowleadgable, fast, and fair when trading a vehicle. I have purchased several cars from there and never had a bad experience. More

by Subaruowner
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Speedway Subaru Volkswagen responded

Thank you so much for the kind words and continued support! We’re honored to have earned your trust over several purchases, and it means a lot to hear that each experience has been a positive one. Our team works hard to keep things knowledgeable, fast, and fair — and we’re glad that’s been your experience every time. We truly appreciate you being part of the Speedway Subaru family!

January 23, 2025

Everyone I worked with was amazing! Everyone is so helpful and took the time to answer all my questions. Truly is top notch service. Really appreciate all the help even after I have pur More

by sozobu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Poynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Speedway Subaru Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled to hear that you felt supported every step of the way — and even after the purchase. That’s exactly the kind of service we aim to provide. We’ll be sure to pass along your kind words to Betsy and the rest of the team — they’ll be so happy to hear it! Thanks again for choosing Speedway Subaru, and we’re always here if you need anything down the road.

January 22, 2025

Betsy was very thorough and patient. I learned lots about the car AND about features on my phone. Thanks Betsy! More

by andyj0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Speedway Subaru Volkswagen responded

Thanks so much for the kind words! Betsy is great at making the tech feel easy and approachable — we’re so glad she was able to help you get the most out of both your new car and your phone. We’ll be sure to pass along your thanks!

January 21, 2025

Meeting with Betsy today was time well spent. She went over several safety enhancements with my new Forester and info screen features. My previous car was a 2015 Forester and I really appreciate More

by janef6334
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Speedway Subaru Volkswagen responded

Thank you so much for sharing this! We’re so glad your time with Betsy was helpful — she’s amazing at making those new features feel familiar and easy to use. The jump from a 2015 to a 2025 Forester is a big one, and we’re thrilled to hear you’re enjoying the upgrades. We’ll be sure to pass along your kind words to Betsy — she’ll really appreciate it. Thanks again for choosing Speedway Subaru!

January 15, 2025

I enjoyed picking up my new car from Betsy. The lot was very crowded. I would come back. Thanks, bob More

by bob.goulet
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Speedway Subaru Volkswagen responded

Thanks so much, Bob! We’re glad to hear you enjoyed picking up your new car with Betsy — she’s always a joy to work with. Apologies for the crowded lot; we know it can get tight during busy times. We appreciate your patience and look forward to welcoming you back anytime! Enjoy the new ride!

January 15, 2025

The staff was very patient and not pushy at all which I greatly appreciated. The transaction was quick and easy. More

by heymomwhatsupnow123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Speedway Subaru Volkswagen responded

Thank you so much for sharing your experience with us! 😊 We're thrilled to hear that our team made you feel comfortable and appreciated throughout the process. Making transactions quick and easy while providing a no-pressure experience is what we strive for every day. If you need anything else or have any questions, don't hesitate to reach out. Welcome to the Speedway family, and happy driving!

January 12, 2025

Your service department does not comminate at all and will not get with me despite multiple times of calling and getting nothing but voicemail. Please at least tell me what the time frame is. I have now More

by will.shipe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ermir Bektesoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Speedway Subaru Volkswagen responded

We’re truly sorry for the lack of communication and the frustration this has caused. This is not the experience we want anyone to have, and we understand how unacceptable it is to be left waiting without answers — especially for this long. We’re escalating this internally right away to make sure someone reaches out to you with an update and a clear timeline. Thank you for your patience, and again, we sincerely apologize for the delay and lack of follow-through.

January 11, 2025

Betsy really helped me get to know my new Subaru! My last car was a 2012 Subaru Outback, which I loved, but it didn’t have all the bells and whistles that my 2024 Subaru Crosstrek Sport has. Thanks More

by elizabethentile
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ermir Bektesoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Speedway Subaru Volkswagen responded

Thank you so much for the kind words! We’re so excited for you and your new 2024 Crosstrek Sport — what an awesome upgrade from your 2012 Outback! Betsy is fantastic at making all those new features feel simple and approachable, and we’re glad she helped you get comfortable behind the wheel. Enjoy every mile — and welcome to the next generation of Subaru!

January 07, 2025

Vehicle was great. Prepped and Clean. Betsy was fantastic. She walked me through all the great features on the new Forester. More

by brent.english
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Speedway Subaru Volkswagen responded

Hi Brent, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you loved your new Forester and that it was delivered prepped and clean—just as it should be. Betsy is truly fantastic, and we're lucky to have her on our team. I'll make sure to pass along your kind words! If you have any questions about your Forester’s features or need assistance in the future, don’t hesitate to reach out. Enjoy your new ride, and welcome to the Speedway family!

January 03, 2025

Betsy was the best. She helped me learn all the features of my car. She was patient, personable and I left with a better understanding of my new car More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ermir Bektesoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Speedway Subaru Volkswagen responded

Hi Karen, Thank you so much for sharing your experience with Betsy! We're thrilled to hear she helped you learn all the features of your new car and made the process enjoyable. Betsy truly exemplifies our commitment to patience, personalization, and ensuring our customers leave confident and informed. If you have any other questions or need further assistance, we're always here for you. Enjoy your new car, and welcome to the Speedway family!

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