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Speedway Subaru Volkswagen

Indianapolis, IN

4.9
2,361 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,361 reviews

December 31, 2024

This team has helped me with three cars in seven years in not just sales, but in service and all other manner of things. More

by jamesdallen87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Poynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Varcak - 6 out of 5 stars.
Dec 31, 2024 -

Speedway Subaru Volkswagen responded

Thank you so much for your kind words and loyalty over the years! We're thrilled to have had the opportunity to assist you with not just one, but three cars, and to support you in sales, service, and beyond. Your trust means the world to us, and we're here whenever you need us. Here's to many more years of driving happiness with Speedway!

December 29, 2024

Betsy was so helpful in explaining all the amazing features of my Legacy. She answered all my questions. I’m glad I came in for this appointment! Thank you, Betsy! More

by kudzinski.eryn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Speedway Subaru Volkswagen responded

Thank you so much for the kind words! We're thrilled to hear that Betsy was able to provide such a helpful and informative experience during your visit. The Subaru Legacy is an incredible vehicle, and we're so glad Betsy could answer all your questions and highlight its amazing features. We appreciate you choosing Speedway Subaru and look forward to seeing you again. Enjoy your Legacy!

December 28, 2024

Betsy provided a helpful overview of the features in my new Subaru. She was great! More

by brendajs922
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Speedway Subaru Volkswagen responded

Thank you for sharing your experience! We’re so glad to hear that Betsy made your new Subaru orientation such a positive one. She truly enjoys helping our customers get the most out of their vehicles, and we’ll be sure to share your kind words with her. If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy all the amazing features of your new Subaru, and welcome to the Speedway Subaru family!

December 27, 2024

Everyone we dealt with at Speedway Subaru was fantastic. That’s the reason we decided to buy another Subaru. More

by virgcarab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Poynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Speedway Subaru Volkswagen responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team made your experience so fantastic—it’s exactly what we strive for. Knowing that we played a part in your decision to buy another Subaru means the world to us. 🚗💙 If you ever have questions or need anything, we’re here to help. Enjoy every moment with your new Subaru, and welcome back to the Speedway Subaru family!

December 27, 2024

Most places would not contact me after a car purchase. I have had several face to face meetings and phone calls to answer my questions to make sure I know how to use the wonderful bells and whistles this More

by elindsey1006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Poynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Speedway Subaru Volkswagen responded

Thank you so much for your kind words! We’re thrilled to hear that your experience with us didn’t end at the purchase. At Speedway Subaru, we believe in building lasting relationships and ensuring you’re confident and excited about your vehicle. The Subaru Forester is packed with amazing features, and it’s wonderful to know our team has been there to help you explore all those "bells and whistles." If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re always here when you need us! Enjoy every moment with your Forester!

December 26, 2024

INFB works with Betsy through our Enterprise Fleet program and she is always responsive, efficient, safety-smart, and a top-notch sales person! We are thrilled to work with her on a regular basis. Ple More

by jackie.jones
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Speedway Subaru Volkswagen responded

Hi Jackie, Thank you for your amazing feedback about Betsy and the Speedway team! We couldn’t agree more—she’s truly one of the best. Her responsiveness, efficiency, and safety-first approach set her apart, and we’re so fortunate to have her as part of our team. It’s no surprise to us that she’s been such a great partner for the INFB Fleet drivers. Betsy’s dedication and exceptional care make her a standout, and your kind words are a wonderful reminder of the impact she has on her customers. We’ll be sure to share this with Betsy and continue celebrating her incredible work. Thank you for trusting us and for taking the time to share your experience!

December 23, 2024

My previous vehicle broke down right before Thanksgiving, and I got confirmation that it had engine failure while out of state the following Monday. After searching through various websites, I found the vehi More

by rubyporter16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Speedway Subaru Volkswagen responded

Hi, thanks so much for taking the time to write such a kind review! We take customer satisfaction very seriously here at Subaru and we have an amazing team! We're so glad we were able to help you with your brand new Subaru Crosstrek! Please let us know if we can help with anything in the future!

December 20, 2024

We worked with Amanda. She went above and beyond to make sure we got into the car we wanted. When there was an issue with the car, she made sure it was fixed correctly. Sh More

by CHAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Speedway Subaru Volkswagen responded

Hi Chad, thanks so much for taking the time to write such an amazing and positive review! Amanda is fantastic, we're truly proud to have such a top-notch team here at Speedway! We truly appreciate your business and Happy Holidays!

December 20, 2024

Expedited service with walking in and driving out with pick up of car! Exceptional process! More

by tmyers5
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Speedway Subaru Volkswagen responded

Hi, thanks so much for your positive review! We truly appreciate your business and Happy Holidays!

December 18, 2024

Well let me start by saying I didn’t buy a car from them. So two stars is just for their service dept. I had my car towed to them to be looked at. Come to find out there was a couple things to be fixed which More

by Blackmits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Dec 27, 2024 -

Speedway Subaru Volkswagen responded

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and lack of communication you encountered during your recent visit to our service department. Your feedback is incredibly important to us, as it helps us identify areas where we can improve. We’re glad to hear that the work performed on your car resolved the issues, but we deeply regret that the communication during the process fell short of your expectations. We understand how important timely updates and clear communication are, especially when your car is with us for an extended period. We’d like to learn more about what happened so we can address this directly with our team and ensure a better experience moving forward. If you’re open to it, please feel free to reach out to us directly at [contact information] so we can discuss this further. Thank you again for your honest feedback, and we hope to have the opportunity to restore your trust in the future.