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Speedway Subaru Volkswagen
Indianapolis, IN
2,361 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,361 reviews
January 21, 2025
Meeting with Betsy today was time well spent. She went over several safety enhancements with my new Forester and info screen features. My previous car was a 2015 Forester and I really appreciate She went over several safety enhancements with my new Forester and info screen features. My previous car was a 2015 Forester and I really appreciate the upgrades with my new 2025 forester. Betsy was very helpful with showing a few shortcuts with this car that I wasn’t aware of. I recommend meeting with her to better understand what is offered with this new car. Thanks Betsy! More
by janef6334
January 15, 2025
The staff was very patient and not pushy at all which I greatly appreciated. The transaction was quick and easy. greatly appreciated. The transaction was quick and easy. More
by heymomwhatsupnow123
January 15, 2025
I enjoyed picking up my new car from Betsy. The lot was very crowded. I would come back. Thanks, bob The lot was very crowded. I would come back. Thanks, bob More
by bob.goulet
Employees Worked With
January 12, 2025
Your service department does not comminate at all and will not get with me despite multiple times of calling and getting nothing but voicemail. Please at least tell me what the time frame is. I have now will not get with me despite multiple times of calling and getting nothing but voicemail. Please at least tell me what the time frame is. I have now been waiting over 4 weeks for any for of communication. Ridiculous and unprofessional.. More
by will.shipe
January 11, 2025
Betsy really helped me get to know my new Subaru! My last car was a 2012 Subaru Outback, which I loved, but it didn’t have all the bells and whistles that my 2024 Subaru Crosstrek Sport has. Thanks My last car was a 2012 Subaru Outback, which I loved, but it didn’t have all the bells and whistles that my 2024 Subaru Crosstrek Sport has. Thanks to Betsy, now I know how to use them! More
by elizabethentile
January 07, 2025
Vehicle was great. Prepped and Clean. Betsy was fantastic. She walked me through all the great features on the new Forester. Prepped and Clean. Betsy was fantastic. She walked me through all the great features on the new Forester. More
by brent.english
Employees Worked With
January 03, 2025
Betsy was the best. She helped me learn all the features of my car. She was patient, personable and I left with a better understanding of my new car She helped me learn all the features of my car. She was patient, personable and I left with a better understanding of my new car More
by Karen
January 02, 2025
Betsy was really helpful in showing me some of the new options on my new car. She was prepped and ready for me when I arrived. options on my new car. She was prepped and ready for me when I arrived. More
by don.baxter
Employees Worked With
December 31, 2024
The car buying process was easy and everyone was very helpful and accommodating. I had put off buying a vehicle for so long because my last experience took so much out of me. Thank you for all your help helpful and accommodating. I had put off buying a vehicle for so long because my last experience took so much out of me. Thank you for all your help and support during this new step in my life. More
by akoeh01
December 31, 2024
As new college grads, we were extremely mislead, assured we would be approved, and then due to poor management, it’s took the financial department days to tell us we were not. From the salesmen to the finan we would be approved, and then due to poor management, it’s took the financial department days to tell us we were not. From the salesmen to the financial office, the advertised Subaru college grad program was not followed, and we ended up being "sold" a car, led on, and when calling for the vin number to buy insurance found out we were not approved. Extremely unprofessional, and to get any information we had to call multiple times in a row. We went to Subaru because my parents had bought there, and now we are both convinced to never buy there again and would advise others not to as well. More
by Megan
