Speedcraft Volkswagen

This was probably the best experience I've ever had with a purchase. It was my first big purchase on my own, and it didn't even feel like that. I was respected and felt comfortable. They also worked with me a purchase. It was my first big purchase on my own, and it didn't even feel like that. I was respected and felt comfortable. They also worked with me on the price. They never pushed anything on me and explained everything. After agreeing to the car and price, the rest was just as painless. All of the paperwork was explained to me. It wasn't a "sign here" type of thing. The finance employee explained EVERY paper that I had to sign before showing me where to sign. Before driving off the lot, the salesman sat in the car with me and showed me the basics of all the controls in the car and other things I'd need to know, which was better than having to learn by reading the manual. I would definitely recommend Speedcraft to anyone that was looking for a stress-free experience. And I commend Speedcraft on their OUTSTANDING customer service- you will definitely have repeat business with service like that! More

My wife and I were on the market for a low mileage Passat for one of our College kids. We went on line and found a terrific 2010 with 6k miles from Speedcraft VW. I spoke with Richard Carr of Speedcraft and for one of our College kids. We went on line and found a terrific 2010 with 6k miles from Speedcraft VW. I spoke with Richard Carr of Speedcraft and he was a pleasure to deal with. We ended up speaking with several people at the dealership over the course of a couple of weeks and they were all very accomodating to our needs. They even delivered the car to us in Massachusetts which was terrific! I'd wouldn't hesitate to work with Richard and staff again. Dan More

I could not comment on Quality of work since I haven't I could not comment on Quality of work since I haven't had any service yet. This dealership impressed me on a number of points. First, I stopped I could not comment on Quality of work since I haven't had any service yet. This dealership impressed me on a number of points. First, I stopped in a couple of time a year before I purchaesd a car and told them I wasn't buying at that time but just getting comparisons on several different brands. I was not only treated in a friendly manner but the cheerfully answered my questions, demonstrated various features of the car and even offered a test drive. All this even after i had made it quite clear that I was buying at that time. When we did decide to but the deal was rather straight forward, no cutesy dancing around about trade-ins. Which by the way was more than I had anticipated. I was shown a number of options on closing some of which we hadn't considered. There was no pressure to take any given one nor was there and hard sell for extended options I didn't want. Overall I was quite impressed with the professionalism, friendliness, helpfulness, and curtesy of the staff. More

Actually, this dealership is the best I have ever experienced. Especially professional, respectful, friendly. Each item was explained in detail, all of our questions answered thoroughly. Very impress experienced. Especially professional, respectful, friendly. Each item was explained in detail, all of our questions answered thoroughly. Very impressive also was the way the staff treated each other. Each person went out of his way to help others. You can tell that the morale there is good--they like their jobs and each other. That makes a customer feel comfortable. The waiting time was very reasonable and talking with Luke about the new cars was so informative. He was patient and helped me figure out the pros and cons of the different vehicles. I am so happy with my 03 Passat wagon that I would buy the new bigger Jetta in a minute except for the seats. What were the designers thinking in making those seats so small?? The edges are also hard, so I really like the car but I don't know if my passengers would be comfortable in those seats. I wonder if you have received any more feedback about these seats. VW for me has been such a joy. My Passat wagon is nimble, sporty, comfortable with great cargo space--so I'm really devoted to the brand, especially the wagon, which actually has more cargo space than the SUV types. I have to transport a rather large wheelchair and my cargo space is just perfect. Bottom line----Speedcraft is doing a terrific job--they even washed my car!! Annette Pelletier More

We bought our first Volkswagen in 2003 from Luke. We were so satisfied with the dealership and the product including sales and service that we have purchased 4 more Volkswagens from Luke at Speedcraft Volksw so satisfied with the dealership and the product including sales and service that we have purchased 4 more Volkswagens from Luke at Speedcraft Volkswagen. We would not think of bringing our cars anywhere else to be serviced. As long as the product and service remain top notch, we will continue to return when we want to purchase a new vehicle or service our existing vehicles. More

I had a wonderful experience. Richard Carr has been very responsive and very helpful. My sales experience did not end when I took delivery either. The sales and finance staff is still as wonderful as they responsive and very helpful. My sales experience did not end when I took delivery either. The sales and finance staff is still as wonderful as they were when we first met. I will happily recommend Speedcraft VW to my friends and family! More

Excellent dealership! This is my second car purchased at this dealership and both times it was an easy, pleasant experience! They work hard to make you the best deal possible and deliver exactly what they this dealership and both times it was an easy, pleasant experience! They work hard to make you the best deal possible and deliver exactly what they promise. The service department is excellent too! More

I was SO impressed with the service provided from the moment I walked in until I paid my bill! The reception guys (I can't remember their names now), where outstanding representatives of their company; moment I walked in until I paid my bill! The reception guys (I can't remember their names now), where outstanding representatives of their company; friendly, informative, attentive, thorough... I would highly recommend this dealer/garage to anyone! More

It was absolutely, hands down the best service (from start to finish) that I have ever experience with buying a car! This is including everyone that was involved; Carrie (Product Specialist), Mario (Sal start to finish) that I have ever experience with buying a car! This is including everyone that was involved; Carrie (Product Specialist), Mario (Sales Manager) and Heather (Finance and Insurance). I have been to other dealerships over the past few weeks, and always left with that "feeling" that we all know and have experience at one time or another. As soon as I walked into Speedcraft, I just knew that I was going to be treated with respect. Everything was open and honest! I have already recommended Speedcraft to many of my friends and family, and hope that others will read this review, and go to them as well! More

I purchased my 2006 Passat at Speedcraft in October 2006. Since then, I have experienced nothing but friendly, professional and expert service on the vehicle. There were a few "recalls" (problems that were Since then, I have experienced nothing but friendly, professional and expert service on the vehicle. There were a few "recalls" (problems that were identified and fixed before I was even aware that they could become problems) on the car, and the service department addressed them expeditiously. When I needed new tires, Speedcraft met the price of a discount tire dealer. I feel that you could not find better service anywhere. Of course, we all love a dependable, smooth-running car and service-pricing that is competitive. But what makes Speedcraft an "over-the-top" dealership is the friendly staff. More