Speedcraft Volkswagen

Speedcraft is a phenomenal dealership that fully caters to the customer and the customer's needs. Our family owns two other Jettas and we have a strong loyalty to Speedcraft due to their first class servic to the customer and the customer's needs. Our family owns two other Jettas and we have a strong loyalty to Speedcraft due to their first class service, knowledge and expertise. They treat their customers like family. We recently entered the dealership at a time when we were uncertain as to whether we were going to purchase a new vehicle or invest further in our current vehicle at the time which needed some serious repair work. Rich showed us the Jetta Sportswagon and I immediately fell in love with it! Rich took the time with us (after hours) to take us for a test drive. We knew that ultimately my next vehicle would be a Jetta TDI due to its safety, reliability and great gas mileage however we were not certain that we were going to purchase a new vehicle as opposed to fixing our current vehicle at the time. Rich spent a great deal of time with us showing us the Sportswagon features and giving us honest answers to all of our questions. It took us a month to finally decide to buy and in that time-frame Speedcraft was always patiently there for us while we asked questions, discussed pricing, options etc without them ever placing any pressure to buy. We gave the go ahead on a Saturday to "find" a 2012 Sportswagon TDI in 3 different color choices. They had my second color choice in by Wednesday! And this second color choice has turned out to be my favorite - White Gold is beautiful!! We have been extremely happy with the Sportswagon and the personalized service that Speedcraft consistently provides. We plan on being Speedcraft customers for life! More

Shopped online for a 2011 TDI SportWagen and contacted a bunch of dealers. Got a great price from a dealer in CT where I live who guaranteed they had a swap arranged to get my color choice. After a couple o bunch of dealers. Got a great price from a dealer in CT where I live who guaranteed they had a swap arranged to get my color choice. After a couple of weeks of frustration with them not telling me the truth, Richard Carr sincerely asked I give him a chance. I did. He returned phone calls promptly, answered his email and was not afraid to tell the truth. We hit a bump in the road and he owned the responsibility and proceeded to solve the glitch. I got a 2012 for the 2011 price he matched with the CT dealer. How people handle adversity is the true measure of their character. Richard was stellar. Been a month, my wife loves the TDI, the first service was flawless. I highly recommend Richard and this family run dealership. More

I shopped around and I basically bought my car at this dealership because of the friendly nature of the staff and they answered by questions directly. This was true on line or in person! dealership because of the friendly nature of the staff and they answered by questions directly. This was true on line or in person! More

I found my experience in dealing with Speedcraft Volkswagen to be very satisfying. Our Sales Rep, Richard Carr, went above and beyond to help us and created the no-pressure kind of experience I was Volkswagen to be very satisfying. Our Sales Rep, Richard Carr, went above and beyond to help us and created the no-pressure kind of experience I was looking for. He took into consideration our circumstances (living on an island and having very little time to car shop) and provided us with as much up-front information as was possible. In the end, I would suggest this dealership to anyone looking for a great car and an even better shopping experience. More

I've dealt with Lexus, Mercedes, Jaguar, BMW, and Porsche dealerships. Speedcraft provided the best service and Arty is the best Service Manager that I have ever dealt with! dealerships. Speedcraft provided the best service and Arty is the best Service Manager that I have ever dealt with! More

I reviewed this dealership before, but felt I had to add something. There aren't enough superlatives for the Speedcraft dealership. You asked for rating 1-5...I'd give them 10's on everything because they something. There aren't enough superlatives for the Speedcraft dealership. You asked for rating 1-5...I'd give them 10's on everything because they are better than the best! More

Great car(2010 Golf TDI),great service team. I had a problem with the water pump soon after purchasing the car,the service manager got my car in for repair,got me a rental car,drove me to pick up the re problem with the water pump soon after purchasing the car,the service manager got my car in for repair,got me a rental car,drove me to pick up the rental,(VW paid for the rental),and fixed the problem quickly. More

I purchased my Passat Wagon 3 years ago and have had all of the service done at Speedcraft. They know their customers by name, and from the time I call to schedule an appointment to the time I walk out the of the service done at Speedcraft. They know their customers by name, and from the time I call to schedule an appointment to the time I walk out the door, I always have the feeling that I am being "taken care of". At other service centers I was always wary of being overcharged or pressured into buying services I didn't need. At Speedcraft I am confident that I am charged a fair price for excellent work. At Speedcraft, I feel like my business is appreciated. More

The competing dealers with which I deal are large "factories" located in the Providence metropolitan area. While their selection is good, their high pressure approach to the relationship is annoying. "factories" located in the Providence metropolitan area. While their selection is good, their high pressure approach to the relationship is annoying. At Speedcraft, a relatively small dealership, I felt no pressure, all employees were friendly (even the non sales employees), and the selection of vehicles was broad and of high quality. I did not feel like I had to be concerned about the history of the car or the way it had been maintained. While I was in search of a second family car, I will not hesitate to return when searching for a new primary vehicle. VW has certainly come a long way. More

We live and purchased our 2 VWs in Connecticut, but, while in RI this summer, we brought in both vehicles to Speedcraft VW, Wakefield for service. Other than the website and reading on-line reviews, we while in RI this summer, we brought in both vehicles to Speedcraft VW, Wakefield for service. Other than the website and reading on-line reviews, we had no idea of what to expect...especially since we had not purchased the vehicles from them. What a pleasant experience! From the initial contact w/ Artie & Mike in the Service Dept. thru the qualilty maintenance & repair services provided, plus the car wash, it was a friendly, accommodating, informative, professional, competitively priced and timely experience. We were very pleased, and it has given us great peace of mind to know that we can return there and expect the same positive care in the future as needed. We appreciate the efforts of the Speedcraft Team Members. Well done! More