Spartanburg Toyota

bad service dept experience. Trip 1.. Wanted tires balanced. And oil change. When I left it drove worse. Trip 2. Took it back. Fixed. Looked At bill when I got home they charged Trip 1.. Wanted tires balanced. And oil change. When I left it drove worse. Trip 2. Took it back. Fixed. Looked At bill when I got home they charged me for tire mounting and disposal. Trip 3. Tried to get bill fixed. Guy tried to tell me I got new tires. Argued with him. He actually looked at my cat before being satisfied. Service manager said they credited acct except for oil change. How nice of them. Sh have given me credit for all the gas I spent on 3 trips!!! More

Comfortable Bill made buying a car a pleasure instead of a chore.. No pressure, and when I purchased a new van, he sat and explained all the buttons. This is my Bill made buying a car a pleasure instead of a chore.. No pressure, and when I purchased a new van, he sat and explained all the buttons. This is my third van that I have purchased from Dave Edwards. I will go back. More

It doesn't get much better than this! I traded in my Toyota Tundra for newer model with certain bells & whistles and found exactly what I was looking for. Dave Edwards Toyota made a really I traded in my Toyota Tundra for newer model with certain bells & whistles and found exactly what I was looking for. Dave Edwards Toyota made a really strong offer on my trade-in to help seal the deal. My salesman, Tony Jackson, was very helpful and accommodating. I was also impressed with his follow-up...something many dealerships don't practice. He was very knowledgable and friendly to work with...without the pressure of just trying to make a sale. The entire process was by far the smoothest I've ever had...they have this car buying thing down to an art! More

Great experience!! In several trips to the dealership, every person was professional, friendly, and polite.. I was treated as a valuable customer. Bill Ledbetter was es In several trips to the dealership, every person was professional, friendly, and polite.. I was treated as a valuable customer. Bill Ledbetter was especially helpful. I have returned for service and it was topnotch. More

Deaf Customer - No job is too big or too small for Tony My wife, Sissy and I just loafed around the dealership. We came up with 2015 Camry SE, a nice car. We are DEAF customers who are using ASL (America My wife, Sissy and I just loafed around the dealership. We came up with 2015 Camry SE, a nice car. We are DEAF customers who are using ASL (American Sign Language) We would grin and bear with most pushy dealers and communication barrier. Most of em would try to avoid writing on paper, or speak slower, even shout or talk louder - None of em will work with the deaf people. To my surprise, Tony Jackson, an unquie and pleasant dealer is NOT one of em . A truly blessing and make our day. He would not allow our communication barrier to be our problem. The whole time we meet with Tony. He would always write everything on the paper, using email and so on. within our reasonable and effective communication method. So that way, we can understand what's going on. We did not make any deal at very beginning. Really, Sissy was not satisfied with the car. So we left the dealership with no pressure at all. Sissy really wants a small SUV, out of our price range. A few emails between Tony and us, he quoted "I truly believe we can make this deal happen if you can find the time to come in before Friday". So we went there and see what we can come up with. We already knew that we had a very slim chance of getting a new car with approved financing company. Tony never asked for anything more from us. He would stick to the guns with what we have in our tight budget, down payment, and reasonable payments, etc. Tony is very patient and humble man who works so hard to get our 2015 Toyota RAV4 LE - APPROVED AND FINANCED. on July 30th! - We've been wondering how to express our gratitude for all of your hard and patience works. Words just can’t describe how much you are appreciated. Tony Jackson wrote me via email and said "I was personally involved with your purchase. I was so satisfied and very happy to see the expression on your wife's face when she got into HER new car. It made my day and week." Be sure to look for Mr. Tony Jackson, very friendly, and humble. You will not regret. More

Glad we ended up at this dealership!!! Just bought our 2015 Highlander after getting fed up with dealing with other dealerships in NC and GA. Charlie Tomey was very professional and didn Just bought our 2015 Highlander after getting fed up with dealing with other dealerships in NC and GA. Charlie Tomey was very professional and didn't mind answer any questions. Negotiations went smooth and no playing number games like lots of other places do. So glad we went with a local business!!! Already considering them to use by a purchase of next vehicle!!! Also the tv area for kids is a big plus if you're shopping for a car with your little ones. All areas are very clean which makes a difference too! Walls decorated with photographs taken in Africa which adds a nice personal touch to the overall experience! Wishing Mr. Edwards and Mr. Tomey high sales this year! More

Happy with Truck, but left quite a bit to be desired The initial experience was ok, and Roberto did a great job, but the accessories department fell through and ruined the experience. Was shown a pictur The initial experience was ok, and Roberto did a great job, but the accessories department fell through and ruined the experience. Was shown a picture of black leather seats, and decided to purchase them, (twice what the cost would be anywhere else). I had to go up to the dealership to ask about when they would be put in. Nobody ever called, and when I arrived I was told it was because someone was on vacation. I took my truck in, and had to leave a credit card number to use a loaner vehicle while mine was having the seats put in. When I arrived to pick up my vehicle I noticed the color was a gray not black like I had selected. I went back in to talk to the gentleman who had originally sold them to me and he apologized and told me from now on he would make sure and let customers know it won't be exactly what's on the screen. This was of no help to me, and now I am out $1300 and not happy with the product I received. Was also told by the accessories guy that my truck would be filled up and to make sure and bring it in empty. I drove my expensive mistake off the lot still on empty being told another lie. The service department also left several tools in my vehicle. Not a good experience at first. Dave Edwards has since worked with me to get what I thought I originally was purchasing. I am happy with my truck, and I guess that's all that matters. Charlie took care of the issues once he was made aware of them. More

could not ask for better people to deal with and tony=great this is are third car from this dealership and again could not ask for better people to deal with .are salesman tony jackson was just great and so was this is are third car from this dealership and again could not ask for better people to deal with .are salesman tony jackson was just great and so was vince millines.thanks to all everyone was great even MR. DAVE EDWARDS daniel smith More

low pressure I came in just to browse, but ended up falling in love with a Toyota Corolla. Bill Ledbetter was a great person to deal with and made my first car buy I came in just to browse, but ended up falling in love with a Toyota Corolla. Bill Ledbetter was a great person to deal with and made my first car buying experience enjoyable and low stress. More

Great! This was the best car buying experience I have ever had. Tony Jackson was great and deserves high praise. He was not pushy but gave me all the infor This was the best car buying experience I have ever had. Tony Jackson was great and deserves high praise. He was not pushy but gave me all the information that I feel was needed in the transaction. I was there just a short time before I had made my decision on Toney Jackson, Elbert Farris and Dave Edwards Toyota. They were recommended by friends and I would surely recommend them to my friends. More