Back

Spartanburg Toyota

Spartanburg, SC

3.3
431 Reviews

2450 Reidville Rd

Spartanburg, SC

29301

Directions

By Type

Showing 431 reviews

February 16, 2020

I had a scheduled oil change/tire rotation appointment for 2pm. I arrived 10 minutes early and it still took until 4pm for my car to be ready. No one kept us updated about why it was taking so long. More

by Katiekyarbrough
Recommend Dealer
No
Employees Worked With
Charlie Swaney, Chris Shear, Stan Ballenger, Dennis Coffey, Benjamin Albright, Adam Ortiz, Michael Towe
Jun 03, 2020 -

Spartanburg Toyota responded

We do apologize for the longer than normal wait time and we will speak to our Advisors about updating our customers. Thank you for your feedback.

January 27, 2020

Steer clear of this place! I will never buy a car from this place again!! They didn't honor the "Best Price" from the internet lady. I got ripped off for over $10,000.00. Don' More

by steveall1@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio Smith, Ed Pressley, Rodney Back, John David Ledbetter, Elbert Farris
January 18, 2020

hopeful on January 14, 2020 I had a new battery placed in my car. It seemed a reasonable price since it had been 5 + years since my last one. I did notice More

by smartcarupkeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brown
Jan 20, 2020 -

Spartanburg Toyota responded

Hi Linda, please contact our service manager, Charlie. He will be happy to go over the inspection with you. We apologize that your sheet was not filled.

January 15, 2020

Kevin Hood gave excellent customer service! Kevin Hood has always been a very accommodating to assist me with what ever problems I have. Excellent in explaining what is wrong with my car. Use More

by tammyp111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hood
Jan 20, 2020 -

Spartanburg Toyota responded

We are so glad Kevin Hood is able to make your experience a pleasant one. We appreciate your business!

January 08, 2020

Good Service I appreciate the attention Chris Shear gave to my Camry. I've had other service people come back with a ridiculous list of things that needed to be fi More

by pliyer2002
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Shear
Jan 08, 2020 -

Spartanburg Toyota responded

We are so glad Chris Shear was able to assist you with your vehicle! Thank you for being a part of our family!

January 08, 2020

Not happy with any answers I got at all about my warranty on car. Went to another dealer got no hassle at all. Left my hood unlatched when I left on interstate. I will not be back. EVER More

by Jw316
Recommend Dealer
No
Employees Worked With
Whomever is the top technician , Charlie Swaney
Jan 08, 2020 -

Spartanburg Toyota responded

Thank you for bringing this to our attention. We strive to make every visit a pleasant one, please contact our Service Director Ray Frye at 864-595-2300.

January 04, 2020

I dropped my car off in the morning for 120k service. Within an hour I had a text with a few more issues they found. I had the repairs done and the car was ready when promised! Thank you! More

by Bogolfpro
Recommend Dealer
Yes
Employees Worked With
Chelsea and Erin
Jan 08, 2020 -

Spartanburg Toyota responded

We appreciate your business!

January 04, 2020

Service when i was worried about my car. We have depended on Dave Edwards service for many years. while it is not free we always trust them Charley Swaney goes beyond his job, and others like More

by beqw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Swaney, Dave Edwards, Susan Morris, Ray Frye, Lance Morris, Chris Shear
Jan 08, 2020 -

Spartanburg Toyota responded

Thank you for the five star review!

January 01, 2020

Tire trouble On my way back from Charleston I had a tire come apart on the interstate. AAA came and changed the tire and had me back on the road in about 30 minut More

by judysrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Meeks
Jan 08, 2020 -

Spartanburg Toyota responded

Thank you for the five star review!

January 01, 2020

Everything was excellent!! No complaints whatsoever! Have been coming to Dave Edwards for both sales and service for nearly twenty fives years. Do not plan to change. More

by dyf203
Recommend Dealer
Yes
Employees Worked With
Chris Shear
Jan 08, 2020 -

Spartanburg Toyota responded

We appreciate your business!

...
26
...