Spartanburg Honda

Partner in Service I appreciate the service team at Vic Bailey Honda. Terry Sanchez-Lewis is the advisor I work with most. He has excellent communication skills, makin I appreciate the service team at Vic Bailey Honda. Terry Sanchez-Lewis is the advisor I work with most. He has excellent communication skills, making sure that I am informed about vehicle service needs and options. In general, I’ve found all of the advisors to be courteous and helpful, and the parts guy is also very knowledgeable. More

Great place to buy a car! Friendly, welcoming dealership that made buying a car very easy! Maxcy Lynn was the best salesperson we have EVER had...he went out of his way to help Friendly, welcoming dealership that made buying a car very easy! Maxcy Lynn was the best salesperson we have EVER had...he went out of his way to help us negotiate a deal on an HRV we were interested in, even though 2 other Honda dealers were unwilling to bend on prices. Lifetime warranty on powertrain & transmission was an unexpected bonus!! Such an awesome experience, we won't hesitate to be a return customer to this dealership! More

Routine Maintenance Top notch professional who gave a thorough recap of my services. Service time was excellent and exceeded my expectations. Price was very reasonable. Top notch professional who gave a thorough recap of my services. Service time was excellent and exceeded my expectations. Price was very reasonable. Recall required and expect no issue when I take my vehicle back. More

friendly professional service The service department was very professional and did what was needed , however the waiting area could be improved. The personnel, Especially Mike were The service department was very professional and did what was needed , however the waiting area could be improved. The personnel, Especially Mike were great to work with. More

Excellent experience and patience with us senior citizens! We saw this vehicle on the internet and submitted an inquiry. We got a response soon. The salesperson was excellent and had the utmost patience with We saw this vehicle on the internet and submitted an inquiry. We got a response soon. The salesperson was excellent and had the utmost patience with us. (We are in our 70s). We truly appreciate the time and patience he had with us, even after the deal was finalized! (No pushing us out the door here! ) was truly a stress free experience! More

Honest Service and First Class Experience My service rep, Terry, whom I have always dealt with in the past, treated me honestly and kept me informed of the progress of my 60,000 mile service o My service rep, Terry, whom I have always dealt with in the past, treated me honestly and kept me informed of the progress of my 60,000 mile service on my CRV. I was under the impression that I might need new brakes but he informed me on further inspection I still had miles to go. I appreciate his honesty in not selling me something I didn’t need yet. Honesty and credibility are very important to me when dealing with mechanics and car repair. More

Service During my prior visit, I was told, by my service rep.I would be needing a transmission fluid change at 30,000 miles. I waited until next oil change a During my prior visit, I was told, by my service rep.I would be needing a transmission fluid change at 30,000 miles. I waited until next oil change and scheduled both. I came into the service area to schedule the appointment, & service pulled up my vehicle & made the appointment. Next day I arrived & was greeted by a different service rep. I told him what I was there for. He looked at my vehicle & told me that the 9 speed transmission fluid change was at 60,000 miles, not 30,000. 2 of your service reps that had access to my type of vehicle (pilot touring), yet both thought I needed a transmission fluid change. Very happy that one of your reps was knowledgeable & saved me $500!! More

Excellent Service, with a smile, warm welcome! My wife brought in her 2017 Accord for service. From the moment we entered the service drive, there were smiles from the advisors, a warm welcome and My wife brought in her 2017 Accord for service. From the moment we entered the service drive, there were smiles from the advisors, a warm welcome and easy writeup. The IPads are a great addition! When we picked up the car, the check out was very smooth. Paying the advisor is a big step forward for Honda dealers...it sure is nice and makes it so much quicker than having to be led to the cashier, etc. Im sorry I don't have the Advisors name as my wife dealt with him but pull my records, as he was just super. Pretty hard to find good advisors who are good at what they do, can greet customers, and follow thru as promised. Don't lose any of yours!! More

Prompt, courteous, and easy peasy!! I had a very easy and pleasant experience! They brought in the one I wanted and never hesitated on answering any questions!! This is my 2nd Honda purc I had a very easy and pleasant experience! They brought in the one I wanted and never hesitated on answering any questions!! This is my 2nd Honda purchased from them!!! More

Purchasing a used 1st car for my daughter Overall experience was great - salesman was not pushy. Only "problem" was the wait for the invoicing department. Happy with the price negotiations a Overall experience was great - salesman was not pushy. Only "problem" was the wait for the invoicing department. Happy with the price negotiations and ultimate agreement. More