Spartanburg Honda
Spartanburg, SC
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Service During my prior visit, I was told, by my service rep.I would be needing a transmission fluid change at 30,000 miles. I waited until next oil change a During my prior visit, I was told, by my service rep.I would be needing a transmission fluid change at 30,000 miles. I waited until next oil change and scheduled both. I came into the service area to schedule the appointment, & service pulled up my vehicle & made the appointment. Next day I arrived & was greeted by a different service rep. I told him what I was there for. He looked at my vehicle & told me that the 9 speed transmission fluid change was at 60,000 miles, not 30,000. 2 of your service reps that had access to my type of vehicle (pilot touring), yet both thought I needed a transmission fluid change. Very happy that one of your reps was knowledgeable & saved me $500!! More
Excellent Service, with a smile, warm welcome! My wife brought in her 2017 Accord for service. From the moment we entered the service drive, there were smiles from the advisors, a warm welcome and My wife brought in her 2017 Accord for service. From the moment we entered the service drive, there were smiles from the advisors, a warm welcome and easy writeup. The IPads are a great addition! When we picked up the car, the check out was very smooth. Paying the advisor is a big step forward for Honda dealers...it sure is nice and makes it so much quicker than having to be led to the cashier, etc. Im sorry I don't have the Advisors name as my wife dealt with him but pull my records, as he was just super. Pretty hard to find good advisors who are good at what they do, can greet customers, and follow thru as promised. Don't lose any of yours!! More
Prompt, courteous, and easy peasy!! I had a very easy and pleasant experience! They brought in the one I wanted and never hesitated on answering any questions!! This is my 2nd Honda purc I had a very easy and pleasant experience! They brought in the one I wanted and never hesitated on answering any questions!! This is my 2nd Honda purchased from them!!! More
Purchasing a used 1st car for my daughter Overall experience was great - salesman was not pushy. Only "problem" was the wait for the invoicing department. Happy with the price negotiations a Overall experience was great - salesman was not pushy. Only "problem" was the wait for the invoicing department. Happy with the price negotiations and ultimate agreement. More
Pinky was great My sales guy, Pinky, was great to work with. He got me all set up in my shiny new ride. The staff was very helpful and accommodating My sales guy, Pinky, was great to work with. He got me all set up in my shiny new ride. The staff was very helpful and accommodating More
Excellent Service The service rep was kind and understanding, the loaner car was sweet, and repairs were completed in a timely fashion. My concern was the AC, but while The service rep was kind and understanding, the loaner car was sweet, and repairs were completed in a timely fashion. My concern was the AC, but while we waiting for the parts to arrive, service replaced some filters and aligned the steering. My 2016 Accord now drives like a new car. Thank You! More
We got the truck we wanted at a good price. I spoke with many different dealerships but VicBaily got the best price for the truck and my trade in. Our sales rep Maxi was helpful and answered all I spoke with many different dealerships but VicBaily got the best price for the truck and my trade in. Our sales rep Maxi was helpful and answered all of our questions. More
Outstanding experience. It was truly a pleasant experience. The salesman was courteous, knowledgable and very helpful. I feel the deal was fair and painless. I would definite It was truly a pleasant experience. The salesman was courteous, knowledgable and very helpful. I feel the deal was fair and painless. I would definitely shop there again and recommend them to my friends. More
Great Experience Scheduled maintenance with excellent work, and in a timely manner! It was ready an hour and a half before the time quoted. Everyone there is happy t Scheduled maintenance with excellent work, and in a timely manner! It was ready an hour and a half before the time quoted. Everyone there is happy to greet you with smiling faces. More
Ritz Honda Service 4/29/2019 The work performed was excellent. Appreciated the great attitude of the desk tech. They promised after lunch and it was ready by 230, I picked it up a The work performed was excellent. Appreciated the great attitude of the desk tech. They promised after lunch and it was ready by 230, I picked it up at 330. More