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Spartanburg Honda
Spartanburg, SC
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Service Department Steven was extremely professional, kind and helpful. Makes waiting a pleasure. However, I do not agree with the charges. Extremely high for labor w Steven was extremely professional, kind and helpful. Makes waiting a pleasure. However, I do not agree with the charges. Extremely high for labor when the part actually cost so little. I may take to a local mechanic next time. More
Service department goes above and beyond to make sure that your experience is great and that everything is done well. They review your history with you when department goes above and beyond to make sure that your experience is great and that everything is done well. They review your history with you when you arrive and advise of any potential services that may be needed in near future. More
Pleasant Bryan Paslay made my car buying experience the best by far! I will refer anyone that is looking to purchase a car to Vic Bailey Honda! Bryan Paslay made my car buying experience the best by far! I will refer anyone that is looking to purchase a car to Vic Bailey Honda! More
Detour on the way home to Florida I was one hour into my return trip back home to Florida, when my low tire pressure indicator came on. Having nitrogen tires meant that I could not st I was one hour into my return trip back home to Florida, when my low tire pressure indicator came on. Having nitrogen tires meant that I could not stop just anywhere. Searching on GPS for the closest Honda dealership, brought me to Vic Bailey Honda. Saturday morning has to be the worse day to show up without an appointment. Shawn, the service rep, assured my that they would work me in, as quickly as possible. To complicate matters more, I was traveling with my cat Sushi, who was welcomed into the showroom. Within 3 hours Sushi and I were on the road back to Florida. Shawn even carried Sushi's crate out to the care for me! Thank you Shawn for your awesome service! More
Great dealership No buying pressure or salesman breathing down your back. Only negative was the time it took to speak with a finance person, stood around waiting over No buying pressure or salesman breathing down your back. Only negative was the time it took to speak with a finance person, stood around waiting over an hour- no fun More
Service Department I was very happy with the service I received during my recent air bag recall. The part was unavailable when I called to have service scheduled but th I was very happy with the service I received during my recent air bag recall. The part was unavailable when I called to have service scheduled but they called as soon as possible. They promptly scheduled the service. During my visit, I was updated throughout the wait time. The waiting area was very comfortable. More
Highly recommend! Definitely will use Vic Bailey again. Drove over three hours to purchase a used Honda Civic for my daughter. John Carter answered all of my question Definitely will use Vic Bailey again. Drove over three hours to purchase a used Honda Civic for my daughter. John Carter answered all of my questions over the phone and everything he said about the car was spot on. We love the hazzle free pricing and no hidden costs. Best experience we have ever had purchasing a car. More
Great Service! Stephen was friendly, and made the servicing a pleasant experience. He was professional, and informative and answered all my questions thoroughly. O Stephen was friendly, and made the servicing a pleasant experience. He was professional, and informative and answered all my questions thoroughly. Oil change and servicing was completed in a timely manner. More
Great service, as always I appreciatte having a service representative that I can call for maintenance needs. Stephen is my customer representative and is always available to I appreciatte having a service representative that I can call for maintenance needs. Stephen is my customer representative and is always available to set up service appointments, explain any necessary repairs beyond regular servicing, and follows my directives for each. More
Great Service! Stephen helped me to get my car serviced in a timely manner. He was very polite and even told me about a coupon I could use to save on my bill. Than Stephen helped me to get my car serviced in a timely manner. He was very polite and even told me about a coupon I could use to save on my bill. Thank you for your great service! More