Spartanburg Honda

Horrible service This car was great, buying the car was great, but when it came to getting anything done past the initial purchase, customer service was on par with Co This car was great, buying the car was great, but when it came to getting anything done past the initial purchase, customer service was on par with Comcast. I spent over a week trying to contact someone to try to get my title shipped before I left to do a medical rotation in Arkansas (9 hr drive) and received absolutely no help. I couldn't tell if the problem was incompetence or willfulness. I was told two days in a row from the salesman that I would hear back from the title office that day. After continuing to hear nothing I called the office directly and was left on hold for over an hour. When I finally got in touch with someone after several days of calling, I was told by Tonya she would have the title to my address indicated by Friday. Needless to say it did not arrive. On top of this, neither Tonya (nor 'management' who she spoke to on my request) agreed to send an extended plate for me to remain legal because 'technically' they had done their part required by law. In Tennessee, it is required that you receive a new plate in person. I am now left with the option of driving 18 hours home and back one weekend, purchasing a plane ticket home or remaining illegal for a couple weeks. More

Excellent!! Everyone was super friendly and awesome to work with!! Bryan was really nice and explained everything easily to where I was able to understand and ma Everyone was super friendly and awesome to work with!! Bryan was really nice and explained everything easily to where I was able to understand and make the best decision. More

Excellant service Shawn handle my service in a very professional manner. I an glad I bought a Honda. they have made service a good experience. I dropped my car at 8 Shawn handle my service in a very professional manner. I an glad I bought a Honda. they have made service a good experience. I dropped my car at 8 and it was ready at 9:30. More

Great Experience I went in to the dealership and explained to the salesman what I wanted. He helped me find what I wanted from a different dealership and they traded f I went in to the dealership and explained to the salesman what I wanted. He helped me find what I wanted from a different dealership and they traded for me to get it. Didn't take long at all. More

Top Flight service every time for a long time I have been doing business with these people for years. They are always fair and give prompt service. I would not think of going anywhere else to buy I have been doing business with these people for years. They are always fair and give prompt service. I would not think of going anywhere else to buy my car. More

Best Honda Dealer in the Upstate This dealer honored the pricing from Truecar.com. There was no going back and forth on the pricing. Provided me upfront the total cost out the door. T This dealer honored the pricing from Truecar.com. There was no going back and forth on the pricing. Provided me upfront the total cost out the door. That was a great feeling compared to my experience with the dealer in Greenvile and Easley. More

Internet sales I was interested in purchasing a vehicle that was advertised on the internet, The person I talked with was John Carter. He told me to call or text be I was interested in purchasing a vehicle that was advertised on the internet, The person I talked with was John Carter. He told me to call or text before I came down in which I did around 8:30 am. He informed me that he was in a meeting and would call me shortly. I never got that call. I feel like he didn't want to do business with me. More

Customer service I always know my car will be taken care if I bring it to Honda. For this particular case, I had to anyway because of the type of work needing to be d I always know my car will be taken care if I bring it to Honda. For this particular case, I had to anyway because of the type of work needing to be done. Was informed about my car recalls and was trying to get into a rental before my long trip and that was a complete flop :( otherwise, great customer service and very kind people. More

Thankful I was very reluctant letting go of a Honda Pilot that we had for over 9 years, but Brian Pinkerton made the transition very easy, pleasant and looking I was very reluctant letting go of a Honda Pilot that we had for over 9 years, but Brian Pinkerton made the transition very easy, pleasant and looking forward to what the future holds with this new car! More

Fantastic and Professional My service asscociate went out of his way to make me happy. He even offered a loaner can when my timing belt was gettin done. My service asscociate went out of his way to make me happy. He even offered a loaner can when my timing belt was gettin done. More