Sparks Toyota

Great customer service and care in the Service Department! Kept me updated and explained the services. Department! Kept me updated and explained the services. More

Everyone was really friendly and helpful I liked the video that was sent also Quick service video that was sent also Quick service More

Service Department is nice. They found my issue and fixed it . Even tho prices are high They found my issue and fixed it . Even tho prices are high More

Good service experience. .. easy drop off and pickup, completed quickly, and friendly staff, My only gripe (and therefore a 3/average rating) is that my car is still alerting .. easy drop off and pickup, completed quickly, and friendly staff, My only gripe (and therefore a 3/average rating) is that my car is still alerting that it has an active safety recall so now I have to spend time following up. I've waited 3 days for the app to update the status. I assume they really did the work (paperwork says they did), and hopefully I won't have to go back in for them to clear the alert. More

Everyone was very friendly and courteous. Clean dealership. Service was excellent. Would recommend to everyone. Clean dealership. Service was excellent. Would recommend to everyone. More

Excellent sales and service experience! I highly recommend this dealership! Kudos to the entire team! I highly recommend this dealership! Kudos to the entire team! More

I arrived at the dealership and was immediately greeted by a service representative. I explained what was going on. They told me upfront the time needed to diagnose and resolve the problem.The service repr by a service representative. I explained what was going on. They told me upfront the time needed to diagnose and resolve the problem.The service representative came in and explained the problem and the. fix..My vehicle is perfect and this dealership is awesome. More

Oil change shouldn’t take over an hour. ! Friendly but took to long for the service ! Friendly but took to long for the service More

Had appointment oil change , tire rotation, replace damper bush in tailgate. 3 hours later told bush was not in stock. I was told service was w running behind by 2 hrs. Drive 1 hour to dealership . So damper bush in tailgate. 3 hours later told bush was not in stock. I was told service was w running behind by 2 hrs. Drive 1 hour to dealership . So two hour drive 3 hour wait and no bushing. Totally unacceptable. I could of had oil change and rotation done 5 minutes from my house. So I am sorry but not satisfied with your dealership. This was not the service advisors fault. More

Last Monday I called Sparks, I made a direct call to Steve Emmons. I have bought a total 7 new Toyota’s from and through Steve. Steve said it was his first day of his vacation, I told him I would wait t Steve Emmons. I have bought a total 7 new Toyota’s from and through Steve. Steve said it was his first day of his vacation, I told him I would wait till he gets back to work. He said to go the dealer and speak to Dave Bowering. He called Dave and asked him to take of my wife and I. Dave did a wonderful service to us. We left with a new Rav 4, XSE hybrid. I thanked Mr. Patrick Sparks for another new Toyota, advised him how helpful Dave was to us and expressed our dismay to learn that Steve Emmons is no longer employed there, but we have a new contact in place with Dave Bowering in place to care for us and to be sure our next Toyota. Thank you Dave, and Mr. Patrick. Maria & Jon Dow of Little River. More