Sparks Toyota
Myrtle Beach, SC
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I arrived at the dealership and was immediately greeted by a service representative. I explained what was going on. They told me upfront the time needed to diagnose and resolve the problem.The service repr by a service representative. I explained what was going on. They told me upfront the time needed to diagnose and resolve the problem.The service representative came in and explained the problem and the. fix..My vehicle is perfect and this dealership is awesome. More
Had appointment oil change , tire rotation, replace damper bush in tailgate. 3 hours later told bush was not in stock. I was told service was w running behind by 2 hrs. Drive 1 hour to dealership . So damper bush in tailgate. 3 hours later told bush was not in stock. I was told service was w running behind by 2 hrs. Drive 1 hour to dealership . So two hour drive 3 hour wait and no bushing. Totally unacceptable. I could of had oil change and rotation done 5 minutes from my house. So I am sorry but not satisfied with your dealership. This was not the service advisors fault. More
Last Monday I called Sparks, I made a direct call to Steve Emmons. I have bought a total 7 new Toyota’s from and through Steve. Steve said it was his first day of his vacation, I told him I would wait t Steve Emmons. I have bought a total 7 new Toyota’s from and through Steve. Steve said it was his first day of his vacation, I told him I would wait till he gets back to work. He said to go the dealer and speak to Dave Bowering. He called Dave and asked him to take of my wife and I. Dave did a wonderful service to us. We left with a new Rav 4, XSE hybrid. I thanked Mr. Patrick Sparks for another new Toyota, advised him how helpful Dave was to us and expressed our dismay to learn that Steve Emmons is no longer employed there, but we have a new contact in place with Dave Bowering in place to care for us and to be sure our next Toyota. Thank you Dave, and Mr. Patrick. Maria & Jon Dow of Little River. More
My salesman Ahmad Gray was very friendly & very customer oriented with me & my friends who were with me. For being fairly new he knew a lot about the vehicle’s & answered all my questions. Job well done. oriented with me & my friends who were with me. For being fairly new he knew a lot about the vehicle’s & answered all my questions. Job well done. More