Sparks Toyota

Third purchase from Sparks! My wife and I just bought a 2015 Prius with great assistance from Mike DeCarlo and Jay Garner. Mike answered all our questions, listened to our prefe My wife and I just bought a 2015 Prius with great assistance from Mike DeCarlo and Jay Garner. Mike answered all our questions, listened to our preferences, and provided a wealth of information, making the process quick and easy. Jay"s friendly and knowledgeable approach made the paperwork simple. Having purchased three times from Sparks and having confidence in their Service Department, I can say that I would highly recommend Sparks. More

Another Great Experience at Sparks! Just purchased our third Camry from Sparks and we were very please with the service we received from David Turbeville. There were no high pressure sa Just purchased our third Camry from Sparks and we were very please with the service we received from David Turbeville. There were no high pressure sales tactics and they were very fair with our trade as well as the selling price of our new vehicle. Financing was quick and easy....great experience from start to finish. More

Excellent Experience Chelsea Phillips and the rest of the Sparks Toyota Team helped me get in my dream 4Runner. I am so pleased with the experience and will recommend them Chelsea Phillips and the rest of the Sparks Toyota Team helped me get in my dream 4Runner. I am so pleased with the experience and will recommend them to anyone that asks. Thank you so much!!! I couldn't be happier!! More

Friendly, professional sales rep. Reasonable price. We purchased a used Camry for our son. Salesman Chip Bull was friendly, professional, and efficient in the way he discerned our needs. It's never a q We purchased a used Camry for our son. Salesman Chip Bull was friendly, professional, and efficient in the way he discerned our needs. It's never a quick process to select a car, come to an agreement on price, and then complete the financial transaction, but our experience with Chip, his managers, and Jay Garner in finance was as good an experience as could be had....meaning they were immediately responsive, business-like, and efficient in getting us out the door with our purchase. It was a positive experience that makes us want to trade with Sparks again in the future. More

Wonderful Experience!! My wife and I been thinking about a Camry Hybrid the last few months. We figured end of year model prices and visited our local dealership--Could not My wife and I been thinking about a Camry Hybrid the last few months. We figured end of year model prices and visited our local dealership--Could not make any deal work. My wife suggested we call SPARKS Toyota, we had purchased a 2000 Camry from them back in 1999. We spoke with salesman Todd Blackwell, he obtained the exact 2015 Camry Hybrid we wanted from another dealer--And we did it all on the phone. They gave us a good price on the new Camry, and top price on our trade-in. And they delivered it 70 miles to our home. If a Toyota or Scion is in your future--You cannot purchase from a better dealership than SPARKS. Lou & Geri More

sales excellence My husband and I purchased a Toyota Tacoma Prerunner last week. I can't say enough about the professionalism of our salesman, Cody Kidd. He was knowle My husband and I purchased a Toyota Tacoma Prerunner last week. I can't say enough about the professionalism of our salesman, Cody Kidd. He was knowledgeable and accommodating in getting us the exact vehicle that my husband wanted. We also financed through the dealership and that too was a simple and positive experience. SDH More

LOOK AT YOUR CONTRACT people.....DISHONEST FM My husband purchased a 2015 Toyota Corolla for our daughter July 24, 2015.....the experience with our salesman Joel was wonderful! However, cannot say My husband purchased a 2015 Toyota Corolla for our daughter July 24, 2015.....the experience with our salesman Joel was wonderful! However, cannot say the same about the FM Mr. Lang.......our total amount financed on our purchase agreement DID NOT match our contract agreement....it was off by almost 3000.00....YES 3000.00!! Mr. Lang is very misleading and dishonest FM! I Would NOT recommend Sparks Toyota..... More

New Avalon Sparks found the car we wanted. We quickly agreed on a fair price. The closing was quick and easy with no high pressure to buy additional warranties. Sparks found the car we wanted. We quickly agreed on a fair price. The closing was quick and easy with no high pressure to buy additional warranties. In short, it was the quickest, easiest car buying experience we have ever had. Carey and Emily More

Outstanding experience We gave the maximum rating because this is the second purchase we made at Sparks. Both times no pressure and great experience. David Turbeville handle We gave the maximum rating because this is the second purchase we made at Sparks. Both times no pressure and great experience. David Turbeville handled our trade in and purchase this time. Everything was simple and appropriate time was given to us without high pressure. We will continue to recommend Sparks to everyone. Thank you, The Ross family. More

Numbers didn't add up Ended up paying about 500 dollars over actual cost of vehicle, either because he couldn't add or worse he was being sneaky and dishonest when he told Ended up paying about 500 dollars over actual cost of vehicle, either because he couldn't add or worse he was being sneaky and dishonest when he told me the agreed upon price was the correct total of the add ons minus the incentives and trade in. I guess its up to me to verify but I thought I had a relationship with this salesman (3 previous purchases) but maybe I was taken on those as well. When I did point this out, he gets an attitude with me. Never again! Also, other staff and upper mgmt of the place aren't very friendly if they aren't dealing with you directly. You would think the "dealer" would walk around and thank customers etc but maybe not...? Overall, always happy with my toyota vehicles but another dealership in town would definitely be welcomed and maybe force customer service to the forefront of Sparks. We won't even get started on the service dept. Brian rocks and is real knowlegdeable, and Cory is good but some of the others....you guys really need to get them some customer service training, and manners. Sometimes I'm in there and I swear they must be working for free because they look and act like they don't want to be there or be bothered by a customer which is the reason they have a job... my 2 cents. More