Sparks Toyota

Numbers didn't add up Ended up paying about 500 dollars over actual cost of vehicle, either because he couldn't add or worse he was being sneaky and dishonest when he told Ended up paying about 500 dollars over actual cost of vehicle, either because he couldn't add or worse he was being sneaky and dishonest when he told me the agreed upon price was the correct total of the add ons minus the incentives and trade in. I guess its up to me to verify but I thought I had a relationship with this salesman (3 previous purchases) but maybe I was taken on those as well. When I did point this out, he gets an attitude with me. Never again! Also, other staff and upper mgmt of the place aren't very friendly if they aren't dealing with you directly. You would think the "dealer" would walk around and thank customers etc but maybe not...? Overall, always happy with my toyota vehicles but another dealership in town would definitely be welcomed and maybe force customer service to the forefront of Sparks. We won't even get started on the service dept. Brian rocks and is real knowlegdeable, and Cory is good but some of the others....you guys really need to get them some customer service training, and manners. Sometimes I'm in there and I swear they must be working for free because they look and act like they don't want to be there or be bothered by a customer which is the reason they have a job... my 2 cents. More

Lisa@John rav4 My wife and I bought a new Rav4 from Sparks Toyota on 7/11/15 . The sales consultant ,finance and the rest of the staff was outstanding no pressure My wife and I bought a new Rav4 from Sparks Toyota on 7/11/15 . The sales consultant ,finance and the rest of the staff was outstanding no pressure to buy a vehicle from Sparks.We were given a excellent price for our trade in and also a excellent price and finance deal on the new Rav4 . This is our second Toyota and will be back. Highly recommend this dealership. More

New Rav4 this is our 4th toyota from Sparks in 8 years. All have been great cars and trucks. We live 32 miles away from the dealership so don't use them for ro this is our 4th toyota from Sparks in 8 years. All have been great cars and trucks. We live 32 miles away from the dealership so don't use them for routine service. Anthony (AL) .was great in his presentation and product knowledge Phil met us at the door and kept us busy while we waited for Anthony. very nice person. More

Tow Mirrows I have a 2014 Tundra Limited, after all the research I finally decided to purchace a set from Sparks. I ordered on Thursday morning and they arrived S I have a 2014 Tundra Limited, after all the research I finally decided to purchace a set from Sparks. I ordered on Thursday morning and they arrived Saturday morning. I was concerned about what options would work and what would not. Installed today, (very simple) I now have turn signals and running lights. Sparks delivered as promised, cheapest price around. Good goup of guys to deal with. I will continue to use them to support my Tundra!! More

New Vehicle Purchase My wife and I purchased a new 2015 Highlander Limited Platinum from Sparks Toyota on 6/20/15. Phillip Edwards-our sales representative and the rest o My wife and I purchased a new 2015 Highlander Limited Platinum from Sparks Toyota on 6/20/15. Phillip Edwards-our sales representative and the rest of the staff at Sparks treated us like royalty from the time we walked thru the front door until we drove away in our shiny new car the same day. More

Perfect SUV for me :) If you want to look out and see everything in front of you while driving, the SUV is perfect. However, I did not want to drive a really large vehicle If you want to look out and see everything in front of you while driving, the SUV is perfect. However, I did not want to drive a really large vehicle. I found the 2015 Toyota RAV-4 to be perfect and Sparks Toyota to be the perfect dealership. The personal service I received from both Robert Kinsey, a former Army Vet, and Patrick Sparks, himself, to be refreshing, informative, and respectful...they deserve an A+ from this former high school teacher. I was able to get all the bells and whistles I wanted in the LIMITED version of this RAV. Best value...two years free maintenance from Toyota Corp. and one year free from Sparks Toyota...that's three years...what a deal :) More

June 2015 Lease Purchase on a 2015 Toyota Corolla for Toni Robert Kinsey was our Toyota Sales Agent in June of 2015 In June of 2015 we signed a contract and began making payments on a 2015 Toyota Corolla Robert Kinsey was our Toyota Sales Agent in June of 2015 In June of 2015 we signed a contract and began making payments on a 2015 Toyota Corolla Here's how we rated Robert: Professionalism-Outstanding, Excellent, Couldn't get much better! Specific Toyota Corolla Knowledge- Superb! Lou has lived in Horry County since 1978 and has never had a more pleasant experience with purchasing a car or leasing a car. Toni has lived in Horry County since 2004 and feels the same way. Meeting Robert and working with him on leasing our 2015 Toyota Corolla has made us brag to a lot of our friends and relatives how wonderful it truly is when purchasing or leasing a car from Sparks Toyota. The Finance Manager was also excellent. More

Phenomenal customer service After 5 months of agonizing what kind of car to purchase, I finally decided on a 2015 Rav4. I dreaded the whole car buying experience but fortunately After 5 months of agonizing what kind of car to purchase, I finally decided on a 2015 Rav4. I dreaded the whole car buying experience but fortunately I was greeted by Phil Edwards as my sales consultant. Phil was very professional and patient throughout this experience. I was also impressed by his attention to details. After driving a minivan for the last 18 years, I was used to sitting up high and did not want to feel like I was sitting on the ground. Each time I entered a vehicle to test drive, Phil remembered that tiny detail and positioned the seat as high as it would go. Kudos also goes to Troy Leonard who allowed me the opportunity to take several vehicles for more than just a few hours. This allowed me the opportunity to get a real feel for how the car would work for me and my family (I was able to rule out the Avalon after a Costco run). In the end, Sparks Toyota beat other dealerships and even AAA prices and offered us a price we couldn't pass up on. I even ended up with a few options I did not want but am throughly enjoying. I hope this exceptional customer service continues in the service department. More

Exceptional Internet Sales Experience I live in the Charleston area and was looking for a good used car for my 16 year-old daughter. I setup an ongoing search using Car Gurus for a 2009-2 I live in the Charleston area and was looking for a good used car for my 16 year-old daughter. I setup an ongoing search using Car Gurus for a 2009-2013 Mazda 6i Grand Touring model. I have owned several Mazdas in the past and think the value is unparalleled in the market. A car that met my criteria was found at the Sparks Toyota in Myrtle Beach. From the time I reached out to the dealership to the time I had reached a deal with them took less than 24 hours (and less than four business hours). I had the opportunity to work with Todd Blackwell, a transplanted New Jerseyan like myself, who was an absolute pleasure to work with. Everything had been worked out in advance of my arrival so, when we arrived on Friday evening around 5:30, the car was prepped and ready to go. We were in and out in about an hour and on our way home with a great car at a great price. I highly recommend working with the folks at Sparks Toyota if you are in the market for a good pre-owned car. They have a good selection of late model, high-quality cars to choose from. They understand that, as consumers, we have access to a ton of information so they do not mess around with you on price. They know what fair market value is and they offer their vehicles at a price that is at or below KBB market value. When I am ready to make my next purchase, I will be working with them to help me find the right car for my needs and budget. Thanks, Todd! More

Pleased with Corollas and salesman I just leased a 2015 Corolla from Sparks Toyota in Myrtle Beach.. It is my 2nd lease from Sparks. My salesman Is David Delk, Double D. He is not only I just leased a 2015 Corolla from Sparks Toyota in Myrtle Beach.. It is my 2nd lease from Sparks. My salesman Is David Delk, Double D. He is not only my salesman but I am honored to call him a dear friend...David was amazingly courteous, informative and patient with me as we went through the whole process. He kept in touch and never failed to answer my endless questions. Sparks dealership should be extremely proud and grateful to have person of David's character and professionalism on their staff. I don't have to have a reason to stop in and have a little talk with him. He will always make time for me. I would be remiss if I didn't also mention Jay Garner. A truly nice individual who showed great interest in me as a person, not just a customer. Thanks to both of you for making my purchase a satisfying one. More