Sparks Toyota

Great experience! We are not fans of new car shopping but the people at Sparks have changed our minds. Robert Ward took us on a test drive and was extremely knowledgeab We are not fans of new car shopping but the people at Sparks have changed our minds. Robert Ward took us on a test drive and was extremely knowledgeable about all the features and then programmed the car for us along with syncing our phones. Mike Holmes was very thorough in explaining everything and leading us through the initial paperwork. Jay Garner was very easy to work with and made the financing quick and easy. We were delighted with every aspect of our purchase. Thank you! More

Excellent Customer Service Excellent customer service and Robert was very friendly. We had previously looked at another dealership where they tried to sell us a vehicle with flo Excellent customer service and Robert was very friendly. We had previously looked at another dealership where they tried to sell us a vehicle with flood damage, with water still an inch deep in the trunk. Robert didn't push on buying, he was very knowledgeable and walked us through the entire process in a timely manner. More

The place to be Very knowledgeable, friendly, have your best interest at heart. Walking in to Sparks Toyota is like visiting a friend. We have been customers there f Very knowledgeable, friendly, have your best interest at heart. Walking in to Sparks Toyota is like visiting a friend. We have been customers there for years and will continue for years to come More

Third vehicle purchase from Sparks Great experience all around. This was the third vehicle we purchased over the last two years from the same salesperson. Michael Holmes did a great job Great experience all around. This was the third vehicle we purchased over the last two years from the same salesperson. Michael Holmes did a great job as always. More

Great Car Purchase Working with Chip Bull is both enjoyable and efficient. I would highly recommend him for any car purchase. Chip goes out of his way to make the proce Working with Chip Bull is both enjoyable and efficient. I would highly recommend him for any car purchase. Chip goes out of his way to make the process seamless and you feel like a valued customer while working with him. A visit to Sparks Toyota is like visiting family. More

Amazing people and service Called my salesman Todd Blackwell with a concern on my 2016 Tacoma last week. He said come in at my convenience and we'll make it right! In and out ju Called my salesman Todd Blackwell with a concern on my 2016 Tacoma last week. He said come in at my convenience and we'll make it right! In and out just over 2 hours with a brand new 2017 Tacoma!! Todd Blackwell is a major asset to this company and this is the 3rd vehicle he has sold us. Knowledgeable, friendly, treats you like family. I wouldn't go anywhere else!!! More

Customer Since 2004 The Sparks Service Department is Outstanding. I had a 1995 Four Runner that they serviced for years and it was as tight and responsive as a new car w The Sparks Service Department is Outstanding. I had a 1995 Four Runner that they serviced for years and it was as tight and responsive as a new car when I gifted it to a family member. The other Toyotas we currently own are serviced there as well and Sparks has our full confidence. Having lived in other (mid Atlantic) states with aggressive service departments that seek to maximize costs with unnecessary issues, it's refreshing to see this kind of frankness and honesty. This customer oriented attitude is also found in sales. Can't wait until they add Lexus to their line up but until then we will always be buying Toyotas. More

Satisfied Customer This is our 6th vehicle purchase from Sparks since 2009. Three Avalons' two Tacomas' and finally, a Highlander Limited. I think that says a lot in it This is our 6th vehicle purchase from Sparks since 2009. Three Avalons' two Tacomas' and finally, a Highlander Limited. I think that says a lot in itself. I'm hooked on the new technology that is updated with each new year. What's really surprising is that my car insurance went down on one of the Avalon purchases and the most recent purchase it went up only a few dollars. The recent safety features not only make me feel much safer but seem to keep the insurance premiums down. The dealership has always done their utmost to make me feel like a valued customer. Like the terminator said, "I'll be back" More

Vehicle Purchase Very relaxed and friendly discussions concerning car types and various vehicle options. Reviewed all on lot vehicles we were interested. Sales rep ( C Very relaxed and friendly discussions concerning car types and various vehicle options. Reviewed all on lot vehicles we were interested. Sales rep ( Charles ) was very helpful and knowledgeable on the various vehicles. Test drive went very well. No pressure when discussing pricing on trade-in and new car purchase. Dealer and Charles was very willing to do anything on their part in order to make the purchase happen. All was worked out in the end which resulted in a sale which we were very pleased with. Excellent buying experience! More

Charles Eberly did a great job! This is our second vehicle purchase at Sparks Toyota with Charles Eberly as our sale person. Charles did a great job explaining everything on both of This is our second vehicle purchase at Sparks Toyota with Charles Eberly as our sale person. Charles did a great job explaining everything on both of our vehicle purchases. He goes the "extra mile" and takes a lot of time with his customers. We highly recommend Charles Eberly and Sparks Toyota to all of our friends and neighbors! More