Sparks Toyota

Vehicle Purchase t This is my 2nd vehicle purchase from Sparks Toyota, also my 2nd dealings with Chelsea Phillips. She is a consummate salesperson, very knowledgeable ab This is my 2nd vehicle purchase from Sparks Toyota, also my 2nd dealings with Chelsea Phillips. She is a consummate salesperson, very knowledgeable about Toyota products and great following up after the Sale. Sparks should be very glad she represents them. More

TERRIBLE Bought a vehicle from Sparks had a problem with the airbags turning off. Took vehicle in 5 different ocassions and the problem is still an issue. They Bought a vehicle from Sparks had a problem with the airbags turning off. Took vehicle in 5 different ocassions and the problem is still an issue. They said there is nothing they can do. The vehicle is under warranty. The service dept has been very rude the whole time. More

Great This is the second Prius that we bought from Michael DeCarlo. The first was in 2007. We liked that Prius, had no major problems, and bought another This is the second Prius that we bought from Michael DeCarlo. The first was in 2007. We liked that Prius, had no major problems, and bought another one. More

Customers Beware!! Sparks Toyota Customers BEWARE. I was an out-of-state buyer and purchased a 2017 Toyota Tundra TRD Pro truck from Sparks Toyota. Not only did I pay t Sparks Toyota Customers BEWARE. I was an out-of-state buyer and purchased a 2017 Toyota Tundra TRD Pro truck from Sparks Toyota. Not only did I pay top dollar for the limited edition vehicle, I had Sparks install a lift kit. Following installation of the lift, the vehicle began experiencing problems. After consulting with Toyota, I learned the installed lift kit was incompatible with the TRD Pro and the manufacturer advised that it be immediately removed to avoid additional damage. When confronted with this problem, Sparks refused to remedy their negligent work. Sparks advertises as being experts in Toyota trucks but they are not. Apparently once Sparks gets your money, customer service no longer applies. More

Dinasour to Diva in 2 days! I had my Toyota Highlander for over 15 yrs. Rick Titus was an absolute delight to work with. He was extremely professional, patient and went above an I had my Toyota Highlander for over 15 yrs. Rick Titus was an absolute delight to work with. He was extremely professional, patient and went above and beyond in explaining all the features of the Rav 4 Limited. After owning a car for 15 yrs, you almost have to learn how to drive all over again ...especially getting used to the no key system and all the technology that now comes with the newer cars. I went from being in the dinasour age to the "young at heart" diva that I am now! Many thanks also to Jim Tansy and Anthony Lane for their excellent assistance. My hats off to the Service Dept. for all their extremely efficient and courteous service performed on my car. I give a 5 star rating to all the team members and to this Dealership. Well Done! Mary Reynolds More

New Car Purchase Very easy to work with without the usual high pressure of buying a car. They were very patient as we made our final decisions and offered a fair deal. Very easy to work with without the usual high pressure of buying a car. They were very patient as we made our final decisions and offered a fair deal. Knowledgeable sales people made the transaction very smooth. More

Great buying experience My car buying experience was relaxed, which is something I've never experienced when buying a car. My salesperson, Toni was totally professional and s My car buying experience was relaxed, which is something I've never experienced when buying a car. My salesperson, Toni was totally professional and she went out of her way to find the car that checked off every one of my boxes. The entire staff was the most courteous, friendly, and professional sales staff I have ever seen. More

Non stressful Terry Marcum was very helpful in getting a deal we all could agree to. Dealership was clean and staff very friendly. Restrooms were clean also. Terry Marcum was very helpful in getting a deal we all could agree to. Dealership was clean and staff very friendly. Restrooms were clean also. More

New 2018 Tundra Sparks has always been great when buying a new vehicle. This is my second Tundra and both experiences were easy, hassle free and unstressed. Patrick S Sparks has always been great when buying a new vehicle. This is my second Tundra and both experiences were easy, hassle free and unstressed. Patrick Sparks and Robert Ward both were kind, hospitable and eager to please. I would highly recommend Sparks Toyota for any vehicle purchase! More

Fabulous Experience! I just purchased my second vehicle from Sparks and each experience has been fabulous. Sales Consultant, Terry, was prompt in responding to my inquiry I just purchased my second vehicle from Sparks and each experience has been fabulous. Sales Consultant, Terry, was prompt in responding to my inquiry about purchasing another Camry and was professional, knowledgeable, and most of all, listened without any pressure. Business Manager, Jim, was also professional and made the buying process quick and easy. Both have years of experience and I would certainly recommend them to anyone interested in purchasing a Toyota! More