Sparks Toyota
Myrtle Beach, SC
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Outstanding service Derek was very easy to work with. Our main concern before purchasing was if my handicap mother was able to easily get into and out of the vehicle wit Derek was very easy to work with. Our main concern before purchasing was if my handicap mother was able to easily get into and out of the vehicle with ease. He made that happen with a drive to the our home for her to try it out. The additional test drive also helped in making the decision. More
Awesome We have bought several vehicles from sparks. Today we leased a new 2019 RAV4. Michael Decarlo and Stephen Emmen did an outstanding job. They both wo We have bought several vehicles from sparks. Today we leased a new 2019 RAV4. Michael Decarlo and Stephen Emmen did an outstanding job. They both worked hard to give us the deal we wanted. Thanks again Stephen and Michael. More
Great people from the service drive to the finance office, easy friendly service by very friendly people, my car was checked completely and a few service r people from the service drive to the finance office, easy friendly service by very friendly people, my car was checked completely and a few service recommendations given to me. More
Great experience. This is our first Toyota purchase. The sales experience was great and all individuals involved were very appreciative of our business. Looking forward This is our first Toyota purchase. The sales experience was great and all individuals involved were very appreciative of our business. Looking forward to driving our Highlander. More
Oil change and 6 month check up The service gentleman who took care of us was awesome. He was knowledgeable and friendly. I am leasing my Rav 4. The service was fast. Didn't have The service gentleman who took care of us was awesome. He was knowledgeable and friendly. I am leasing my Rav 4. The service was fast. Didn't have to wait long. More
Great customer service! I can’t say enough about Sparks Toyota. I’ve bought several vehicles from this dealership and I’m amazed each time at the wonderful caring people a I can’t say enough about Sparks Toyota. I’ve bought several vehicles from this dealership and I’m amazed each time at the wonderful caring people and great personalized customer service! Thank you, Sparks Toyota, for the great experience! More
Service Excellent service at this dealership. I've been using this service department for 5 years now. This is my second Tacoma and most likely not the last. Excellent service at this dealership. I've been using this service department for 5 years now. This is my second Tacoma and most likely not the last. This was the fastest service appointment ever. More
Service The dealership does a good job pays attention to detail.They service fast and let me know future needs.I’ve used them for a previous car also.They do The dealership does a good job pays attention to detail.They service fast and let me know future needs.I’ve used them for a previous car also.They do good work. More
Great experience Salesman knew his stuff and the one or two things he didn’t know, he went to find the correct answer instead of making one up like we have seen other Salesman knew his stuff and the one or two things he didn’t know, he went to find the correct answer instead of making one up like we have seen other salesmen do at other dealerships. Dealership stood by their products and honored their advertisements even when there was a mistake in our favor. More
Excellent Service I have previously complained about Sparks Toyota's service, which I thought was often too slow and/or expensive. However, in July, 2019, my 2015 Coro I have previously complained about Sparks Toyota's service, which I thought was often too slow and/or expensive. However, in July, 2019, my 2015 Corolla's Instrument Panel Cluster went out (a very serious problem), so serious that my car had to be towed to Sparks. Just want to say that Ernest Hayes, my Service Advisor did an awesome job of communicating with me and helping me. He immediately gave me a rental car to drive, since my service took several days. After the car was repaired, I met with Sharon Werner, the Customer Service Rep. and Charles Hatcher, Service Manager about the cost of the service. They were very responsive to my concerns and helpful in having the cost of my service reimbursed by Toyota. In this case, I felt very valued as a customer by Sparks and will certainly shop there again when I decide to buy another car. More