Sparks Toyota

OEM parts taken off and replaced with aftermarket Took 4 Runner in for repairs. Not all service was performed as expected. Some parts on dash are broken now that were fine before they worked on it. Al Took 4 Runner in for repairs. Not all service was performed as expected. Some parts on dash are broken now that were fine before they worked on it. Also noticed that some original parts were taken off and replaced with cheap aftermarket parts. I would inspect your vehicle well and review condition before paying and accepting. More

I had some services done today and I left and realized some of the service wasn’t done. Not happy and my day is ruining. some of the service wasn’t done. Not happy and my day is ruining. More

Sparks has polite service people, like Travis Venters, but money hungry and time wasting policies. Sparks has had nothing but taking customers money on their minds since at least 2004. The latest exa but money hungry and time wasting policies. Sparks has had nothing but taking customers money on their minds since at least 2004. The latest example, situstion #1. This fix was a Toyota free to the customer recall repair. Sparks wanted an appointment to "inspect" to see if repair was needed. Sparks did not have the warranty part in stock. Sparks refused my offer to wait and inspect when the leaf springs were in stock, which would save me a trip. Inspected and said that I needed new parts with no mention of my aftermarket nerf bars that were installed by previous owner. After arriving 15min early for my appointment I was called 2 hours later. Travis told me that since they need to move the after market running boards they needed to charge me $65. I told them to just leave the running boards in the bed of the truck. He said they still need to charge $65 to remove them. I told them okay, forget about the rear leaf springs that I probably don't need anyway. I was called back 5min and told the manager approved the cost at no charge to me. Which is nice of sparks but they had an opportunity at "inspection" to make me aware of the running boards. Why am I trying to fend off charges for recall item. There are atleast 2 more situations that are worse. Response from dealer sent to me in a email violated the terms of dealerrater and cannot be posted. To summarize the dearships response in their words, the customers expectations are too high and in the best interest for all should not return. Instead of taking constructive criticism, the dealer chooses to ban then customer. I have owned Toyotas and used Toyota dealerships for over 30 years and this one is not good right now. I guess that happens when you are the only in town. The only thing me and this dealer can agree on is that my expectations are too high for his dealership and I shall not return. More

Always good service with Sparks. Appreciate y’all taking care of my ride. Had a tire indicator issue and this was addressed and fixed. Also had the 78k service done. care of my ride. Had a tire indicator issue and this was addressed and fixed. Also had the 78k service done. More

My visit went well. The young lady who was there to greet me was very pleasant with a nice smile 😊. I was in and out at a reasonable time. Thank you Sparks Toyota & the young lady. me was very pleasant with a nice smile 😊. I was in and out at a reasonable time. Thank you Sparks Toyota & the young lady. More

I just leased my second Corolla with Sparks Toyota. Mike was extremely helpful throughout the entire process. Im very happy to be in my new car and will definitely be sticking with this dealership for any f was extremely helpful throughout the entire process. Im very happy to be in my new car and will definitely be sticking with this dealership for any future leases!!! A huge thank you to Patrick Sparks, Mike DeCarlo and the fantastic team at Sparks Toyota Myrtle Beach!!! I am one satisfied and happy customer!! More

Fair by comparison to other dealers. Not the best in terms of trade, however I reached an acceptable deal. Salesman (Joey) was professional and accommodating. terms of trade, however I reached an acceptable deal. Salesman (Joey) was professional and accommodating. More

salesperson was great. Very knowledgeable, personable and answered all my questions. Guided us through the sales process and made it less stressful. Overall a good experience. Would recommend to anyone. answered all my questions. Guided us through the sales process and made it less stressful. Overall a good experience. Would recommend to anyone. More

My experience was great! Excellent service from Colin and Jay! Would highly recommend visiting Sparks Toyota for new or used vehicles! They take pride in there work! and Jay! Would highly recommend visiting Sparks Toyota for new or used vehicles! They take pride in there work! More

Craig was awesome, took care of my Vehicle quickly, explaining the process , I spent less than 1 hour wait time at the Sparks Toyota dealer today. Awesome explaining the process , I spent less than 1 hour wait time at the Sparks Toyota dealer today. Awesome More